Stonebrook Mortgages Reviews 

12
TrustScore 4.5 out of 5

4.4

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Company details

  1. Mortgage broker

Written by the company

It's straightforward with Stonebrook. We're professional, honest and approachable mortgage and protection advisers. Call 01942 830458 to speak to one of the team. YOUR HOME/PROPERTY MAY BE REPOSSESSED IF YOU DO NOT KEEP UP REPAYMENTS ON YOUR MORTGAGE. Stonebrook Mortgages is a trading name of Just Mortgages Direct Ltd, an appointed representative of the Openwork Partnership, a trading style of Openwork Ltd, which is authorised and regulated by the Financial Conduct Authority. Approved by The Openwork Partnership on 23/01/2026


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

12 reviews

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4.4

All reviews

(12)

1 review in the last 12 months

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Rated 5 out of 5 stars

Just Amazing!

We’ve recently completed both a residential remortgage and a new mortgage for a buy-to-let property, and I can honestly say that working with Laura at Stonebrook Mortgages has been an absolute game changer.

From start to finish, she made the entire process completely stress-free and nothing was ever too much trouble. Even while we were both on family holidays in different countries, Laura still took the time to chat, go through products, and help us make decisions. That level of dedication is rare!

She found us the best possible deals and handled everything so smoothly that it didn’t even feel like the usual mortgage process. Not many people can say that remortgaging and buying a second property was easy—but thanks to Laura, we genuinely can.

I wouldn’t use anyone else now. If you want someone knowledgeable, proactive, and easy to work with, Laura at Stonebrook Mortgages is the person you need.

21 November 2025
Unprompted review
Rated 5 out of 5 stars

Thank you Laura

Laura at Stonebrook Mortgages is a pleasure to deal with. Their support and expertise in helping me arrange my critical illness and life cover was made so simple.

Every step was explained clearly, and I truly felt like my best interests were being looked after. Their attention to detail and genuine care gave me total peace of mind in knowing I have the right protection in place for whatever the future may bring.

I highly recommend Stonebook Mortgages. They gave us an outstanding service from start to finish.

23 July 2025
Unprompted review
Stonebrook Mortgages logo

Reply from Stonebrook Mortgages

Thanks so much Dawn. So pleased we could help.

Rated 5 out of 5 stars

Laura was amazing from start to finish

Laura was amazing from start to finish, handled everything and I was informed of every detail, saved me a fortune on swapping over my mortgage even with the interest rates being sky high, I could not recommend stonebrook mortgages enough, very professional and work very quickly for their customers, great service 100%recommend

18 October 2023
Unprompted review
Rated 5 out of 5 stars

Excellent friendly service

I have used Laura for a number of years. She is always really friendly and very helpful when I have had questions about the process.
I have definitely felt confident in her ability to secure the the best possible deals.

18 October 2023
Unprompted review
Rated 5 out of 5 stars

Laura recently helped me obtain a…

Laura recently helped me obtain a mortgage on my first home. Not having the best of credit I was worried about the process and obtaining the mortgage however Laura was quick at coming back regarding any enquiries I had, explained things properly and made the whole process so much easier. The mortgage was secured very quickly and I’d recommend Laura to anybody else in the future!

18 August 2023
Unprompted review
Rated 5 out of 5 stars

This a review for Laura.

This a review for Laura.

I was recommended Laura as a mortgage advisor who first thing she had to do was provide some paperwork in less than 24 hours after my previous mortgage advisor had refused. Not only did she complete that task, she then went above and beyond to find the ONE mortgage that was available and allowed me to keep my home. I would not be typing this now from my living room if not for her tenacity and dedication. She is the advisor who badgers companies, solicitors and myself when I forgot something, to get things done and she always contacted me each time keeping me informed. I saved her number in my phone as “Laura the mortgage hero”, that should say it all. If a big pile of problems builds up she munches through them in no time.

18 August 2023
Unprompted review
Rated 5 out of 5 stars

Brilliant service

Brilliant service. Laura arranged everything with my mortgage and took away the stress completely. I don’t know how she remains so calm. Thank you. Would definitely recommend!

18 August 2023
Unprompted review
Rated 5 out of 5 stars

Great experience- personable & efficient service

We had a great experience with Laura Barrett, who helped us to successfully buy our first home. From the initial phonecall, Laura was warm, personable and helpful. She clearly explained information required and was really responsive in answering my questions- and I had a lot!
More than anything though, she made the whole process a pleasant one and took the 'fear' away for us. We'd seen a couple of mortgage advisors previously who made getting a mortgage sound painful and doom and gloom due to one of us being self employed, this had actually put us off even trying previously! However, my brother had used Laura to help him get on the property ladder and since he'd had a positive experience and recommended her, we decided to make contact.
I'm so glad we did. We recently completed on our first home with the help and support of Laura. She is genuinely interested and invested in helping you get your home and I would highly recommend her services

14 April 2023
Unprompted review
Rated 5 out of 5 stars

Brilliant service from Laura

Brilliant service from Laura. Kept me up to date all the way. Very smooth transition. Found me the perfect product for me needs, even when the 1st one didn’t go to plan. Highly recommend.

21 April 2023
Unprompted review
Rated 5 out of 5 stars

amazing…

What can I say but absolutely amazing service. Laura makes finding the best deal to suit your needs so stress free. Advice given is amazing. All.commjnication is superb.
Will use again and have recommended to colleagues.
Amazing team and outstanding service

28 February 2023
Unprompted review
Rated 5 out of 5 stars

Outstanding, Faultless, Stress Free Service!

I can not emphasise how outstanding, exceptional and faultless the level of customer service has been! Our mortgage adviser- Laura Barrett is simply amazing! She went above and beyond and dealt with all the stresses involved with being a first time buyer.
She is a true asset to Stonebrook Mortgages and I couldn’t be anymore happier! From her excellent communication to her ability to address / alleviate any questions or concerns.
She is a credit to her field and I would HIGHLY recommend her services!
Thank you for everything!

10 February 2023
Unprompted review

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