We chipped a couple dinner plates taking them out of the dishwasher. I emailed product support and they graciously allowed me to order 2 dinner plates, despite their policy of selling an entire set. I... See more
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Great customer service
The customer service agent aided me in finding additional mugs for the beautiful set I already own. They accommodated me by sending me just what I needed. I received the mugs quickly and they look great!
Modern, but timeless style
I received the service of 8 for Christmas, and I love the set do much, that I also purchased 8 additional small plates. The set is modern, but timeless, and I love the different styles of the bowls.
It was easy and the shipment came fast…
It was easy and the shipment came fast and as ordered
exactly what i ordered
exactly what i ordered, tracking was a bit not so good, wasnt notified until it was delivered
After sending the pictures requested by…
After sending the pictures requested by customer service I was able to confirm the style of the chipped black dinner plate I was trying to replace for my neighbors chipped plate she served me her famous spice cake on.
Our 20th anniversary wedding gift
We got the Gabrielle platinum and white china set and it is beautiful! We cannot wait to use it. The style is anl understated but fancy at the same time.
They look amazing
They look amazing. I haven’t used them as we’re moving in a few weeks and want to keep them boxed for the move but we did open the plates and they were beautiful.
Great job researching and fixing our issue!
Great job researching our issue and finding a solution to our problem. Plus, we love their stoneware. Great job!
Good product but wish I could have…
Good product but wish I could have bought sets without cups.
It's been over 2 weeks and I haven't…
It's been over 2 weeks and I haven't received my order or an explanation.

Reply from Stone Lain
Prompt and perfect!
My order was delivered in a timely…
My order was delivered in a timely manner and when 2 pieces arrived with defects they were replaced.
I was not happy with the size of the…
I was not happy with the size of the platters and bowls . I also had some marks on some them also and waiting to find out now how to return . I do tho love this set and have other pieces but not impressed with my last order with the platters and serving bowls which were extremely small !!

Reply from Stone Lain
Love the look of the salad plates! I…
Love the look of the salad plates I bought! They are a great contrast to the other set of stoneware from the same company.
They were delivered right when they said they would be. Boxes were packed really well.
Stone lain helped me out a lot I love they're dishes sets
Stone lain helped me out a lot I love they're dishes sets and I broke one of my plates (btw they don't break easily) and they let me buy a replacement plate instead of the whole set again so that was really nice I'll definitely buy from them again in the future
Great plates
It was deliver on time. I really liked the color and the quality of the plates.
Nice product
Nice product. It arrived with some damage but the broken plate was quickly replaced so I have a lovely set of 12.
Only 2/3 boxes delivered
Only 2/3 boxes delivered. Delayed response from customer service with no resolution yet and no commitment to get back to me.

Reply from Stone Lain
Great Customer service
Customer service worked out a way to ship to my actual address
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