The reviews are all true. A company whose Customer Service is exemplary. Ordered a Yeti Tundra 45 & Yeti ice (what a cooler)online Tuesday morning, arrived Wednesday morning. Along with a hand writte... See more
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At Stones Boatyard, we blend a love for the outdoors with two unrivalled brands: YETI for premium outdoor gear, and Big Green Egg for world-class outdoor cooking. From rugged YETI coolers and drinkware to the iconic Big Green Egg BBQs and accessories, our extensive range is perfect for adventurers and food lovers alike. Whether you’re gearing up for your next trip or creating the ultimate garden kitchen, our showroom and online store have everything you need. Our knowledgeable team is here to offer expert advice and tailored service to help you find exactly what you're looking for. We're proud to offer only genuine YETI and Big Green Egg products, all backed by our commitment to quality and customer satisfaction. Explore our range online or visit our Devon-based showroom and let Stones Boatyard help you get the most out of the great outdoors. Order before 2pm for free next working day delivery on orders over £75.
Yalton, East Portlemouth, TQ8 8PA, Salcombe, United Kingdom
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Fantastic service. Wonderful company. Even had a hand written note in the package thanking me personally. Highly recommended.

Reply from Stones Boatyard Ltd
Good delivery, product well packaged, and a sweet handwritten note inside.

Reply from Stones Boatyard Ltd
They went far beyond the normal standards of service to deliver over a Bank Holiday weekend

Reply from Stones Boatyard Ltd
Brilliant service, excellent communications and a lovely handwritten note inside the box. Need to return a t-shirt (too small) but I am certain it will be smooth.

Reply from Stones Boatyard Ltd
First class service and support, my shipment arrived early with a lovely personal note inside.
Follow up call with Hannah due to an issue I caused was dealt with in the most pleasant and professional manner
I highly recommend Stones Boatyard, great company and just a delightful team, so rare these days

Reply from Stones Boatyard Ltd
The reviews are all true. A company whose Customer Service is exemplary. Ordered a Yeti Tundra 45 & Yeti ice (what a cooler)online Tuesday morning, arrived Wednesday morning. Along with a hand written thank you & a Yeti gift. Updated via email & text throughout. It's the details that make a difference & i'd suggest why Stones reviews are all 5 star. Thankyou again Kate & all @ Stones.

Reply from Stones Boatyard Ltd
Always a pleasure to shop here- great service and quick posting. And the best selection of outdoor goodies- thanks again

Reply from Stones Boatyard Ltd
I bought a Yeti cooler for a camping trip and DPD lost it in their depot, Kate from Stones was so helpful getting a replacement sent out next day delivery so that it would arrive in time!
The cooler arrived the morning of my trip and it was perfect.
Amazing service and products!

Reply from Stones Boatyard Ltd

Reply from Stones Boatyard Ltd

Reply from Stones Boatyard Ltd
Easy ordering and great delivery time. Would definitely order from you again.

Reply from Stones Boatyard Ltd
It was a great introduction to the Green Egg and re acquaintance with Yeti. As usual we were looked after with style

Reply from Stones Boatyard Ltd
Ordered a Yeti Roadie Cool box yesterday, with blue light discount by email with Hannah, and it arrived today. All great service! Many thanks.

Reply from Stones Boatyard Ltd
Super fast delivery with a gorgeous hand-written note included. I only chose this site because they had the Yeti colour I wanted but will absolutely use them again because the shopping experience was fantatsic.

Reply from Stones Boatyard Ltd
great selection, decent prices, fast service & fast free shipping

Reply from Stones Boatyard Ltd
Excellent customer service, very quick to respond.
I wouldn't hesitate to buy from them again, also quick delivery.

Reply from Stones Boatyard Ltd
Love ordering from here. Such a wide choice of Yeti products. Wish i could order more often. Thanks

Reply from Stones Boatyard Ltd

Reply from Stones Boatyard Ltd
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