I had a very disappointing experience with Stonetools Ltd. I returned an online order after agreeing the return directly with them. The goods were sent back in the same condition and were con... See more
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See what reviewers are saying
I always go to Stonetools and have done for at least the past 15 years. They supply quality tools, deliver very quickly, are easy to deal with, good communications, friendly service. If you're in busi... See more
Stonetools were recommended by my kitchen worktop fabricator because they use there tools professionally for installs. Very helpful over the phone before i placed an order online and order came next... See more
Items in stock, fast delivery and no messing about. Have purchased several times from these guys and its always been fast and efficient. It is time for companies to stop over wrapping products, bu... See more
Company details
Written by the company
Stonetools is a trusted and dependable partner for people working stone around the world, meticulously researching and sourcing the latest and best solutions. Stonetools - Everything You Need for Working Stone
Contact info
Unit 8 Kingstanding Business Park, Kingstanding Way, TN2 3UP, Tunbridge Wells, United Kingdom
- +44 1892 519290
- info@stonetools.co.uk
- stonetools.co.uk
4.0
Great
260 reviews
Hasn’t replied to negative reviews
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Placed order SO324965.
Placed order SO324965.
I have had no fulfillment of my order . Has been simply pending.
19 December 2024
Unprompted review
Reply from Stonetools
Hi Patrick, So sorry, this was a web order and the delivery choice was "collection from our store". Let's arrange delivery to Northern Ireland for you. We should have spoken to you sooner and I am sorry for the delay. Best Regards Steve
Spoke to Steve and explained my…
Spoke to Steve and explained my problem, he immediately understood and rectified the situation without any effort . A lesson in problem solving by understanding my problem and knowing his job .
21 November 2024
Unprompted review
Helpful assistance over the phone and…
Helpful assistance over the phone and very easy transaction on line. Fast delivery and great tools.
1 October 2024
Unprompted review
great service and price easy fast and …
great service and price easy fast and bang on time
12 September 2024
Unprompted review
Great service
19 August 2024
Unprompted review
Easy to use website
Easy to use website. Good stock of parts I needed. Excellent communication, agent called me to correct an error, and went way above and beyond the call of duty!
12 July 2024
Unprompted review
Order fulfilled as promised
2 July 2024
Unprompted review
Fast delivery
27 June 2024
Unprompted review
Good communication and prompt delivery
7 May 2024
Unprompted review
Great Service!!!⭐️⭐️⭐️⭐️⭐️
Great Service, Great Price,Great Item and Fast Delivery. ⭐️⭐️⭐️⭐️⭐️
19 May 2024
Unprompted review
This company know their stone onions!!!
Stonetools were recommended by my kitchen worktop fabricator because they use there tools professionally for installs. Very helpful over the phone before i placed an order online and order came next day as stated. When I needed to change an item I visited their unit in Tunbridge Wells, Kent and met the team in person. Highly recommend this business.
26 April 2024
Unprompted review
under mount sink installation products
Everything you would want from a company when ordering online. Excellent product range. Very competitively priced. Excellent communications and a very quick delivery.
16 April 2024
Unprompted review
Great product range and helpful…
Great product range and helpful knowledgeable staff, especially important as I've just started working with stone. Good prices super fast shipping and George was incredibly helpful, professional and polite. Absolutely brilliant.
3 April 2024
Unprompted review
Quick Delivery
Order placed, received next day. Easy to order and pay for item.
2 April 2024
Unprompted review
Fast and reliable
Fast and reliable, good quality tools with good tungsten tips, not cheap ones that knock off the tip.
1 March 2024
Unprompted review
Fantastic help (and patience) from the…
Fantastic help (and patience) from the team, great website with all of the relevant information for the products and and good selection. Very pleased and will be a go-to site for what I need.
9 February 2024
Unprompted review
STEER WELL CLEAR
STEER WELL CLEAR. 4 items ordered 2 arrived, promised a refund for one item and the 4th item delivered in a week, months later no refund, no new item and now no contact. Fraudsters.
STAY AWAY
10 December 2023
Unprompted review
Order didn’t arrive more than 1 months
2 January 2024
Unprompted review
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