The Quit Clinic  Reviews 

254
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 60 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional support, encouragement, and non-judgmental approach, which made the quitting process feel achievable and personal. The service is frequently highlighted as outstanding, with many appreciating the structured program, clear advice, and the provision of tools and confidence to stay smoke-free. Reviewers also commend the excellent customer service, noting the regular check-ins, quick distribution of supplies, and the team's professional and courteous demeanor. Many people found the products provided, such as nicotine lozenges, vapes, and liquids, to be very helpful in their journey to quit smoking.

What people talk about most

Staff

Customers had positive experiences with staff, frequently praising their professionalism, kindness, and... See more

Service

Users describe positive interactions with service, highlighting the kindness, professionalism, and genuine... See more

Customer service

Clients share positive opinions on customer service, highlighting the excellent, structured, and personalized... See more

Product

Reviewers mention positive feedback about the products provided, highlighting their effectiveness in helping... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Sure! Here's a shorter version of the review: Thanks to Tina at Trust Poult, I’ve made great progress in quitting smoking. Even though I slipped back, her support kept me motivated, and I’m now m... See more

Rated 5 out of 5 stars

Excellent Service, helped me give up. Great support. Highly recommend. Tina & the Team are really nice genuine people, always calling every two weeks with support, advice, encouragement & quick to dis... See more

Rated 5 out of 5 stars

The Quit Clinic has been outstanding from start to finish. The programme is structured, supportive, and genuinely effective — but what truly sets it apart is the people behind it. Throughout my 12... See more

Rated 5 out of 5 stars

Thank you, Tina! With your help, I managed to stop smoking and completely quit all nicotine products by the end of the course. You took the time to explain everything clearly and recommended the bes... See more


4.9

Excellent

TrustScore 5 out of 5

254 reviews

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No recent history of asking for reviews

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4.9

All reviews

(254)

50 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The quit clinic are amazing they give…

The quit clinic are amazing they give you so much support and give you regular calls and as many nicotine replacement products to help you quit smoking
I would like to thank everyone at the quit clinic for their help and support in helping me quit smoking

8 December 2025
Unprompted review
Rated 5 out of 5 stars

A great service

Steph, Tina and Rebecca helped me quit having smoked for 16 years. Thank you to the team. Very professional and profound courteous service, with great respect and integrity. Highly recommended.

3 December 2025
Unprompted review
Rated 5 out of 5 stars

I would recommend this service to…

I would recommend this service to anyone who wants to give up smoking, from being a 20 a day smoker i am now smoke free, the support i was given from Tina and the clinic was first class and the smoking aids really do help 😀

22 August 2025
Unprompted review
Rated 5 out of 5 stars

Quit smoking

Total trust and respect for the team involved.Always willing to help you with good advice and sort out your needs.

31 October 2025
Unprompted review
Rated 5 out of 5 stars

12 Weeks Smoke Free

I was helped by Tina on my journey to stop smoking. I was regularly contacted every 2 weeks and reviewed via phone. The nicotine replacement aids were delivered to my door.
I have been smoke free for 12 weeks. The team has always been professional and made all attempts to cater for my needs as much as they possibly could.
Thank You

2 October 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service. Thankyou

Alisha was brilliant. The first few weeks were tough but se supported me and have my techniques to use that helped me to stay focused. I had to give up smoking as I had a operation scheduled. I have wanted to give up but didn't feel ready too yet and felt a little pressurised to do so for the op. Not from doctors but more from myself. I was unsure if I could actually manage it but with the support of alisha I have not had a cigarette for nearly 2 months. Do I still get cravings yes but I know that without the support I would have given up and started smoking again. Thank you Alisha for never being judgemental and giving encouragement whenever I needed it. I would highly recommend the service.

27 September 2025
Unprompted review
Rated 1 out of 5 stars

Absolute joke

Absolute joke, signed up 3 months ago got my parcel then had no contact for 4 weeks. I had to call them numerous times before I got any response. Tina has been amazing however her time keeping is a little shambolic. When she says she will call she’s always 15-20 mins late.

23 September 2025
Unprompted review
Rated 5 out of 5 stars

12 week quit programme

12 week quit programme. Telephone support from Tina who helped never judged and recommend which products to use. I was a smoker for over 30 years and managed to quit on this programme within the first 6 weeks. A Vape was provided along with juice and fresh pods every other week. Tina would ring and speak to me making sure I was going along nicely and encouraging me to carry on which I did and I am now smoke free!!! My health is better and I have more money in my pocket win win !!! Totally recommend best thing i ever did 👍

1 July 2025
Unprompted review
Rated 5 out of 5 stars

Excellent support advisor Tina who…

Excellent support advisor Tina who supported my stop smoking journey for 12 weeks. I got provided with medication consisting of nicorette lozenges, free vape and liquids plus telephone support on the way regularly. I had lung cancer along with an operation losing 40% of my lungs so I needed to stop and with determination and help and support on the way I got there in the end despite hiccups along my stop smoking journey thank you to all the team.

16 September 2025
Unprompted review
Rated 5 out of 5 stars

If you’re serious about quitting…

If you’re serious about quitting smoking I would highly recommend this service. Highly professional in the way they operate giving encouragement every step of the way. There if you need them at anytime would highly recommend .

2 September 2025
Unprompted review
Rated 5 out of 5 stars

Stop Smoking.

Leanne was very professional and knowledgeable. And very kind , Leanne gave me a lot of support and help to stop smoking.
Regards Gezz

22 August 2025
Unprompted review

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