Storage4Crafts Reviews 

1,363
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 274 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the items are exceptionally sturdy, beautifully crafted, and fit seamlessly into their dedicated rooms. People also deeply appreciate the professional delivery service and friendly staff members who manage assembly efficiently. Reviewers consistently note the prompt communication and helpful assistance provided whenever they have questions. Some reviewers were not happy with minor assembly complications, mentioning that certain bolt holes were not fully drilled or laminate split during setup. A few other people also felt frustrated when essential screws or components were occasionally missing upon delivery, though support resolved things quickly.

What people talk about most

Product

Customers expressed great satisfaction with the product, highlighting that items are top class made, very... See more

Delivery service

Reviewers mention positive feedback about delivery service, frequently highlighting accurate tracking updates... See more

Quality

Customers consistently note positive experiences with quality, highlighting that the products are... See more

Service

Consumers find service to be positive, frequently highlighting the friendly and polite delivery drivers who... See more

Staff

Reviewers highlight positive aspects of staff, frequently praising helpful sales representatives and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Purchased Exford 160 with two types of storage boxes. Arrived flat pack but easy to assemble once got handle of instructions. Whilst one person can assemble it you need two people to lift it off the f... See more

Rated 5 out of 5 stars

Delivery was as allocated. The driver was friendly and efficient, placing the items where we wanted them. Construction was relatively easy, although not every edge aligned perfectly, but overall i... See more

Rated 5 out of 5 stars

The Exford 160 is a fabulous storage unit for craft supplies. The unit is very well made, we used the companies White Glove delivery service and Tony skilfully and quickly put it together. Couldn’t be... See more

Rated 5 out of 5 stars

Whilst the order took slightly longer than expected , communication was good. Delivery was exactly as advised, took advantage of the ‘ white glove service’ all done and dusted within an hour Exce... See more


Company details

  1. Craft shop
  2. also in
  3. Cabinet Shop

Written by the company

All of our units are manufactured and designed in the UK by us. We are also crafters and so we try to design units that are useful for the different crafts and hobbies available.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(1,363)

268 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

The product is good and well made.

The product is good and well made.
Unfortunately there were no construction instructions included in the packaging despite the outside of the box showing them as being included and the T.V presentation said there would be.
Had to go to the internet to find them.
The delivery was excellent and on time.

28 September 2026
Rated 5 out of 5 stars

Excellent Service

I was kept in touch by email about the order and delivery details. I was given the opportunity to have the delivery delayed by a few hours in order to have it met after visitors had departed.

18 September 2026
Rated 5 out of 5 stars

Extremely pleased with the Exford 160

The Exford 160 is a fabulous storage unit for craft supplies. The unit is very well made, we used the companies White Glove delivery service and Tony skilfully and quickly put it together. Couldn’t be more pleased with my purchase.

17 September 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, delivery guy very friendly. We had a little bit of trouble doing the sliders for top ledges but after asking son, we managed to get it all together. Love it, and would recommend to anyone who is into crafting !

3 September 2026
Rated 5 out of 5 stars

White Gloves service review

I have ordered from this company previously but this time used the White Gloves Service very speedy and set up the furniture in no time and left everywhere very tidy would recommend and certainly buy from them again!

27 August 2026
Rated 5 out of 5 stars

Perfect product for my embroidery, quilting and sewing bits

I bought my unit at the Festival of Quilts. The salesman was helpful and the whole transaction quick. Information on delivery was accurate apart from a sudden change in times overnight on the day of delivery. It went from 3-5pm to 00:45 -02:45am the same day. That had clearly passed so I thought maybe it was intended to be 12:45-2:45pm. That meant I changed my plans for the day. There was no number to call only email which would have been too slow. As amI had good tracking of the delivery. Once the driver had done his first delivery the timing reset to 3-5. This was all because he had delighted another customer by delivering a day early. Clearly the system doesn't allow for drivers to be keen. Shame as otherwise the delivery was efficient and the cupboard went together well. I would buy again and have learnt the idiosyncrasies of the tracking system.

3 September 2026
Rated 4 out of 5 stars

The unit is good quality materials

The unit is good quality materials, however 2 bolt holes were not fully drilled out so we had to pick out material in order to secure the bolts. Also the instruction diagrams were confusing for some stages. Apart from that it will be a very useful storage unit for my craft supplies.

2 September 2026
Rated 5 out of 5 stars

Very good service

Very good service, love my units delivery was faultless. Company very helpful with special requirements for delivery.
All questions answered in good time

24 August 2026

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