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Storage King Australia - Dee Why Reviews 163

TrustScore 4.5 out of 5

4.6

75 South Creek Road, 2099 Cromer, NSW, AU


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See what reviewers are saying

Rated 5 out of 5 stars

I have used the Deewhy / Cromer facility on and off since it opened. The staff , particularly Megan , are always ready to accomodate my needs and have always managed to find a suitable space... See more

Company replied

Rated 5 out of 5 stars

I was made to feel welcome from the start, with the right information and helpful suggestions. The staff were pleasant, and having the onsite van made ALL the difference. Subsequent visits out of hour... See more

Company replied

Rated 5 out of 5 stars

We have had a great experience from start to finish. Godwin has created a seamless process, from helping discern which storage unit would be best for us, to boxes and specific materials for our packin... See more

Company replied

Rated 5 out of 5 stars

This is my fourth storage unit rental at storage king dee why. The team are amazing, Megan and Godwin always helpful. Very handy location and the facilities are well maintained.

Company replied


Company details

  1. Self storage facility
  2. Vehicle Storage Facility
  3. Moving Supply Shop
  4. Packaging Supply Shop
  5. Records storage facility
  6. Storage facility

About Storage King Australia - Dee Why

Written by the company

Storage King Australia: Stuff It. Live More.

We're not just another storage company; we're the trusted name in secure, reliable storage units right across Australia. With over 200 friendly self storage facilities across Australia and New Zealand, we're here to take the stress out of moving, renovating, or just finding a bit of extra space. We believe your stuff shouldn't get in the way of your dreams. That's why we say: Stuff It, Live More.

Why Aussies Love Storing with Storage King:

  • Total Peace of Mind: We take security seriously so you don't have to worry. Our facilities have advanced security measures, so your cherished belongings are in safe hands.
  • Flexible and Fair: Life changes, and your storage should too! We have every unit size imaginable, from small lockers to huge warehouse-sized spaces. Plus, our storage spaces are simply month-to-month — no lock-ins, no fuss.
  • We Help You Move: Forget the endless hunting for boxes! We stock all the high-quality moving boxes, packing tape, and bubble wrap you'll need right in-store. Need a hand with transport? Many of our locations offer convenient vehicle hire options, including courtesy van or truck use on move-in.
  • Easy Access, Everywhere: Our locations are clean, well-lit, and designed for easy drive-up access. Pop in when you need to, thanks to our generous access hours.
  • Real People, Real Help: Our local Australian team are experts in storage and genuinely love helping people. Come chat to us! We'll help you figure out the perfect fit and share our best moving tips.

How We Can Help You:

  • Home Storage: Clearing space for a renovation, moving house, or just getting rid of the clutter.
  • Business Storage: Need a clean, dry space for inventory, tools, important files, or equipment? We're the affordable warehousing alternative.
  • Vehicle Storage: Safe, secure long-term parking for your beloved car, boat, or caravan.
  • Boxes & Packing Supplies: Get everything you need to pack safely in one convenient place.

Ready to reclaim your spare room and simplify your life? Stuff It. Live More.

Storage King is here to make your storage experience smooth, secure, and stress-free.

Give us a call on 1800 100 700 or get a free quote online today!

Visit our website: storageking.com.au


Contact info

  • 75 South Creek Road, 2099, Cromer, NSW, Australia

  • 02 9197 7395

Get Your FREE, No-Obligation Quote Today

Need Storage? Get your FREE quote now — it's easy and no obligation!

4.6

Excellent

TrustScore 4.5 out of 5

163 reviews

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Replied to 80% of negative reviews

Typically replies within 1 week

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Rated 4 out of 5 stars

Prompt and effective service and…

Prompt and effective service and response to questions

27 April 2026
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Reply from Storage King Australia - Dee Why

Hello Roger, thanks for the positive feedback! We're always happy to hear good things from our customers and we appreciate the time taken to post this review.

Rated 5 out of 5 stars

Well done Storage King.

I have used the Deewhy / Cromer facility on and off since it opened.

The staff , particularly Megan , are always ready to accomodate my needs and have always managed to find a suitable space , be it long or short term.

The facility is always clean and the security system seems flawless.

30 December 2025
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Reply from Storage King Australia - Dee Why

Thank you, Giles, for your fantastic feedback! We're excited to hear that Megan and the team have consistently met your needs and that you appreciate our clean and secure facility. Your continued support is greatly appreciated.

Rated 2 out of 5 stars

Query re access and terms of context proffered and signed

Good morning, please don't interpret the rating as personal to the staff that I engaged with for this period of rental, it is due to the following:
- I was informed that I would have 24 hour access
- this is a preference given I am moving things to and from Melbourne, and when unable to access my storage at 2258 on 1$ oct 25, the message indicated I was unable to access the site until 0500. Contact with the support number on the screen revealed that access times have been scaled back due to a fire in the centre this narrative is about.
This should have been disclosed at the beginning of the rental (both fire and access limitations). As it stands it cost me 2 months rental paying for accommodation as the window for the return trip to Melbourne was made impossible by not having access. This is location specific, 24 hr access is standard with the 2 storage king depots closest to Dee Why.
I would be interested to read what you recommend as a possible resolution to this pickle.
Because it could look like that you are uncertain of the cause of said fire, and that you could be trying to recoup the costs of historical incident through non disclosure. I will leave the question of insurance until I have received your response.
Regards
Dean

29 September 2025
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Reply from Storage King Australia - Dee Why

Hi Dean, we appreciate your feedback and understand your concerns regarding access limitations. We strive for transparency, and as such all terms around access are clearly set out in our rental agreements. We did offer to make an exception to the standard access hours to allow your removalist from interstate to access your unit. For the record, we have not had a fire at this facility so we're not sure why this was allegedly communicated to you? In any case, we're sorry for any inconvenience caused.

Rated 5 out of 5 stars

The staff at Dee Why Storage King were…

The staff at Dee Why Storage King were extremely helpful to us when setting up a storage locker for the first time. They might not be the cheapest but their service is excellent.

15 August 2025
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Reply from Storage King Australia - Dee Why

Thank you, Raymond! It is wonderful to hear that our team provided you with excellent service while setting up your storage locker. We believe that quality support makes all the difference. If you need anything else, feel free to reach out!

Rated 5 out of 5 stars

Seamless process

We have had a great experience from start to finish. Godwin has created a seamless process, from helping discern which storage unit would be best for us, to boxes and specific materials for our packing process and just answering any questions in between. Would highly recommend.

23 June 2025
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Reply from Storage King Australia - Dee Why

Hello Samantha, thanks for the positive feedback! We're always happy to hear good things from our customers and we appreciate the time taken to post this review.

Rated 5 out of 5 stars

Lovely very responsive staff and easy…

Lovely very responsive staff and easy process. Good pricing.
My second time using their service and everything had been 👌.

23 June 2025
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Reply from Storage King Australia - Dee Why

Thanks for the fantastic feedback, Min! We're glad to hear you had a great experience with our team and found our pricing to be just right. We appreciate your loyalty and look forward to assisting you again in the future!

Rated 5 out of 5 stars

Even though I was behind in my payments…

Even though I was behind in my payments you kept my things safe until payment was able to be made

4 June 2025
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Reply from Storage King Australia - Dee Why

We’re glad to hear you had a positive experience with us! Keeping your belongings safe is our top priority, and we appreciate your trust during that time. Thank you for your kind words and for choosing us for your storage needs!

Rated 5 out of 5 stars

This is my fourth storage unit rental…

This is my fourth storage unit rental at storage king dee why. The team are amazing, Megan and Godwin always helpful. Very handy location and the facilities are well maintained.

1 June 2025
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Reply from Storage King Australia - Dee Why

Thank you, Amanda! We're excited to hear you’ve had a great experience with Megan and Godwin. It's wonderful to know our location and facilities meet your needs. We appreciate your continued trust in us for your storage solutions!

Rated 5 out of 5 stars

The team at Dee Why are fantastic

The team at Dee Why are fantastic, made a difficult time easy for me, excellent customer service and assistance by both Godwin and Leah. Thank you!

28 April 2025
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Reply from Storage King Australia - Dee Why

Thanks for the great review, John. It is a pleasure to be of service.

Rated 5 out of 5 stars

Godwin was very helpful in assisting me…

Godwin was very helpful in assisting me find the best storage space for my requirements. Thanks!

21 March 2025
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Reply from Storage King Australia - Dee Why

Thanks for the great feedback, Brendan! We're glad to hear that Godwin was able to assist you in finding the perfect storage space. Your satisfaction is our priority, and we appreciate you taking the time to share your experience!

Rated 5 out of 5 stars

Would be back. …

Very helpful staff and explained everything clearly. Good facilities.

27 February 2025
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Reply from Storage King Australia - Dee Why

This is great news! We're so happy to know that you had a good experience. Thank you for your review.

Rated 5 out of 5 stars

Excellent assistance from Goodwin very…

Excellent assistance from Goodwin very polite and explained everything that we should know the facilities are very clean and easy to access.

23 February 2025
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Reply from Storage King Australia - Dee Why

Thanks for the fantastic feedback, Stephen! It is wonderful to hear that Goodwin provided excellent assistance and that you found our facilities clean and accessible. We always aim to make your experience positive and appreciate you taking the time to share your thoughts!

Rated 5 out of 5 stars

Staff assisted me with the sign up

Staff assisted me with the sign up, given the online process was a bit cumbersome. Staff were really great when I was moving stuff in as well.

27 January 2025
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Reply from Storage King Australia - Dee Why

Hello William, thanks for the positive feedback! We're always happy to hear good things from our customers and we appreciate the time taken to post this review.

Rated 5 out of 5 stars

all good!

all good!
can recommend

2 December 2024
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Reply from Storage King Australia - Dee Why

Hi Petra, Thank you for the great review!

Rated 5 out of 5 stars

Very helpful staff.

Very helpful staff.
Easy access to storage cubicle

7 October 2024
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Reply from Storage King Australia - Dee Why

This is great news! We're so happy to know that you had a good experience. Thank you for your review.

Rated 5 out of 5 stars

Easy Access

Easy Access

Very easy and flexible to work with ... very pleased.

2 September 2024
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Reply from Storage King Australia - Dee Why

On behalf of us all at Storage King, I would like to thank you for sharing this great review about our store. We love the positive feedback.

Rated 5 out of 5 stars

Easy to use web site

Easy to use web site. Great people. Very convenient

12 August 2024
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Reply from Storage King Australia - Dee Why

Hi Brook, thank you for your fantastic review! We’re thrilled to hear you find our website easy to use and appreciate our team. Your feedback motivates us to keep delivering great experiences. Looking forward to serving you again!

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