Storage King Australia - Hume Reviews 40

Helpful staff and great hours of access to the storage. Clean container with good security to container and site

Personal service is outstanding
Professional, no fuss, helpful.

The service was great

Efficiency

The facility came highly recommended. The staff have been incredibly professional and helpful, with access to the very clean and tidy facilities has been easy.

Storage King at Hume ACT is the best storage facility I have ever used, and I have used a few here in Canberra as well as Melbourne and Sydney (U-Stow-it, Storage King, National etc) over the past 40 years. When I was exploring storage options, Jordan the manager at Hume was amazing, a true professional. He explained everything about the facility and took me on a tour of the complex. Then he offered a competitive price that others couldn’t beat. Everything was explained in full. No hidden costs, No hidden fees, No surprises. Service has been amazing. The Hume complex is kept clean and secure.
If you are looking for a Storage facility in the ACT, contact Jordan at Storage King Hume. You will not be disappointed!

I couldn't be more impressed with Storage King Hume. Jordan, the manager, really sets the gold standard for customer service. He took the time to show me around the facility and various unit options without any sales pressure, telling me to take my time deciding. He even worked out a great deal for me.

What really stands out is how immaculately clean the facility is - I've literally seen Jordan himself cleaning the floors! It's clear they take real pride in maintaining the place. My unit was spotless when I moved in.

The friendly atmosphere is another big plus. Jordan and Mark always stop for a quick chat when they see you, making it feel more personal than your typical storage facility.

If you need storage in the area, I'd definitely recommend checking them out. The combination of professional service, cleanliness, and genuine friendly staff makes it an easy choice.

The ease and availability of storage shed so close to my residence so I can pop in at anytime to grab something if needed and the great assistance from staff and Management in helping with all of setting up my account no delays in them sending back a reply and all there help so thankyou .

We received an excellent service from Storage King, Hume.
From initial discussion on the unit size requirements, pricing, the walk-through, security provisions and through to vacating the unit, the info provided was clear, informative and answered all our queries.
The processes were clear in both face to face discussion and backed up by email/SMS comms.
Overall, an excellent customer service was provided by Jordan; and our belongings were excellently managed within a safe, secure facility.

Our unit was a good size but it is in a very difficult place to reverse up to. We need to go down the wrong side of the road to get to it and be able to reverse.
Otherwise, service on both the phone with initial booking and at the office was great!

Easy access and helpful staff when we were given the wrong access code to enter on a Sunday.

Security focused
Good size facility for price
Helpful staff

How helpful the staff was when I was asking questions they explain what I needed to do

When updating your system please make sure the comprehensive testing has been completed prior to opening hours the next day. This caused us a significant delay in obtaining our storage.
On the positive side we would like to recommend Jordan from the ACT for his perseverance in sorting out our issue.

Have not been to the storage had son arrange.

The staff there are super helpful, made the experience very positive. Thank you.

good staff with access.

Great service and facilities. Very helpful and go to lengths to help.