Ebay Reviews 242

They should be avoided as a buyer because they remove almost all negative feedback for sellers.

So as a buyer, you no longer know what kind of seller you are buying from. It's plain misleading and wrong.

Ebay needs to be prosecuted by the ACCC or similar regulator/watchdog.

All "customer service" reps are from India, so while they talk nice to you they don't actually care to get anything done. They always side with seller in terms of neg feedback.

In order to sell you need to add a bank account to get payout.

When you go to try and add a bank account for payout the only way ebay facilitates this is to ask you for your banking login details…

Thats just absolutely terrible practice from a security standpoint.

“Hey just give us your banking login details”

Seriously what the... The people making decisions at ebay must be so far removed from the customer experience it is bananas

Absolutely hopeless. This is one of those If-I-could-give-zero-stars-I-would reviews.
Absolutely no way to contact anyone helpful at ebay. Automated bot chat just goes nowhere. Phone numbers in Australia just end up re-directing you back to the website. Facebook chat just mysteriously ends with no further comments/replies.
Hate ebay - trying to resolve a customer dispute is impossible.

IVE BEEN WITH EBAY AS A BUYER AND SELLER FOR MORE THAN 15 years HOWEVER EBAY AUSTRALIA HAS BECOME A JOKE, YOU BUY ITEMS THAT STATE THEY ARE IN YOUR STATE OF AUSTRALIA HOWEVER IF IT COMES TO RETURN THE ITEM YOURE TOLD TO SEND IT TO THE SELLER IN CHINA AT YOUR OWN EXPENSE.
ITS MISLEADING AND UNETHICAL !! I’m happy to buy local but you won’t know anymore.

Brought devic got held up in in storage bay for 2day. Recieved it late. After finding out made no difference to dog bark. Put in a request to return item. Ebay sent me bar code and label but when I took it to post office, they said that wasn't it. Tried to contact ebay but all you get is stupid robots that dont make any sense. Do not buy from ebay.

It use to be really good. But then the greed kicked in. They took total monopoly over the seller goods, and purchaser money. Then they added internal hub. So that purchaser has to wait for purchased item even longer. Not sure why they introduced it, but I’m sure there Is benefit for them.

I have been massively inconvenienced by not being able to use Ebay for well over a year. I joined Ebay plus, which I tried to cancel which was so hard, and although I didnt use it, they claimed after 6 months, that I owed them $4.95 and banned me until I paid it. I know 100% I was paid up and provided every piece of evidence they requested, which took dozens of hours over repeated rejections.
They were wrong, and I suffer, it is absolutely disgusting, over $4.95, for which I got no services, and I did pay.
The power of a monopoly makes allows them to walk all over us, even when we are right and they are wrong. Despicable PR

Ebay sucks. I ordered an item but it was sent broken, i spoke to the seller, shown proof as he asked, he never replied. i spoke to customer support they wont do refunds anymore its ridiculous

I have maintained a positive selling history on eBay and they rewarded me account suspension without any violation. I am beyond frustrated with their unprofessional behavior.😡 They have no respect or support for the seller community. These incompetent fools only side with buyers, even when they are clearly trying to scam us and demand fake refunds.

To make matters worse, if you try to warn others about a scamming buyer, eBay offers no negative review for buyers way to alert fellow community sellers. EBAY IS A JOKE. SELLERS BEWARE – eBay doesn’t care about you. These mf only care about enabling dishonest buyers.
It’s outrageous and infuriating.
Shame on you, eBay!
Shame on you, eBay!
Shame on you, eBay!
Shame on you, eBay!
Shame on you, eBay!

Sold a very expensive dress on eBay and got paid. After 3 weeks the buyer advised they want there money back as there’s a small 1cm seam split. The dress left my possession in perfect condition and the buyer had had it for 3 weeks and in that time could have worn the dress and damaged it. However eBay have a 30 day money back guarantee and would not listen to my side of the storey as your dealing with a computer and not a person. EBay gave the buyer 3 weeks to return the dress and this time had lapsed and eBay closed the case. Then the next day they reopened the case, still no return dress or any information that the dress is being returned and deducted the full amount out of my personal bank account, including there $100 cut. So I still don’t have the dress and out of pocket for the dress I sold and have been charged twice on eBay’s fees which is around $200. I have lodged many complaints about the buyer, as they have not return my dress and still no response from eBay. There website is an absolute joke and anytime you think your getting to a place to lodge a complaint or contact a human, you get no where. You cannot contact anyone and lost nearly $1000.

eBay is not only the lie to the buyer but also the cheat platform for the seller. The eBay charges the seller highest percentage fee(13.5%) whatever you sell a cheap stuff or expensive one.

Ebay should remove the 30-day limit for the Ebay Money Back Guarantee and remove the 60-day limit for leaving a negative feedback for dodgy sellers. I don’t know why Ebay allows dishonest sellers on their platform and doesn’t care if we lose money in a deceitful way. If the sellers tell you to contact them first before leaving a negative feedback, kept you waiting for your order, then told you they would “resend” your order until it’s already more than 30 days from the expected delivery date, you are no longer covered by Ebay Money Back Guarantee. If it’s already more than 60 days from the expected delivery date, you can no longer leave a negative feedback for the seller. How can we warn other buyers if we can’t leave a negative feedback for the fraudulent sellers, because we tried to settle the matter with the seller first, then we were promised a “resend”, then followed by their promised “refund”, until it’s more than 60 days from the expected delivery? We, the buyers, may be lucky to find some honest sellers, but we are not safe from millions of sellers on Ebay.

The eBay platform may pose certain difficulties for sellers who are newly established in the market. This is largely due to its policy permitting buyers to openly publish negative reviews. Furthermore, instances often arise where buyers purportedly do not receive their purchased items, especially when delivery has been managed through untracked channels of correspondence.

I bought the package plastic containers 1000 from eBay seller
But the seller sent wrong items and don’t bothers replying my emails even I can’t contact EBay customer service throughput by phone so Hopeless nbuy products in Ebay

Australia
I will contact to consumer Victoria resolve this issue for refunds back my money for my business

Seller: oz_wonderland

New Apple iPhone SE 2020 2nd Generation Unlocked 64/128/256GB FREE EXPRESS

AU $319.00

Item number: 124496824471

***

I've purchased this item from the seller and started using it recently. Within a week the battery health dropped to 80% - which is acceptable since the phone was manufactured in 2020 which means the battery will have to be replaced.

Anyway, I took it to Bizup | Computer, Phone, Tablet Repair center and the technician said to me the phone is refurbished???

***

See attached image.

IMG-001 is clear evidence that this is not a new phone since the seal above the motherboard is broken which indicates that the relevant board was either replaced or repaired previously. The stamp is an indicator that the complete back housing of the phone is from another phone.

So, to sum-up - this phone has been built from spare parts and sold by the seller as "brand new". Contacted the seller - no success.

Do NOT buy anything from xsjh-70 as he is fraudulent as if you query an item then he apologises and said he will work it out and then 5 months later still sends the same email saying he will work it out. I you check his negative feedback on Ebay.com.au then you will see many cases of his dismal behaviour and his complete unreliable response to problems
He sells goods which are misleading and then takes no reponsibility for refunds etc

Dont buy from an ebay seller called Jokeseller. They engaging in deceptive selling practices and they refuse to honor their own refund warranty.

I ordered two iPhone adaptors and they sent me the default adaptors. Ordered the pearl necklace but never delivered. It’s already nearly two and half months. I contacted the seller but they said there is not any order in my name. I then, sent them the screenshots of the order placed as an evidence but haven’t heard from them yet. I got scammed. Total waste of money and time. The seller is lixiaoren15 and this seller mainly sells pearl jewellery.
Invoice Number : Order number: 25-10743-28529

Bad service, items not received at all. No refund was sent to me.

Fakes sold and proven - Ebay Australia just don't careBought fake / rebranded guitar strings from wootech on ebay Australia. They have been proven to be fake by Wholesalers here in Australia. Ebays reaction - just get a refund. Seller still selling fake strings 2 years on. Will NEVER buy from ebay again. Protect sellers / couldn't care less about their buyers!!!!!