Storm Collectibles are an excellent company, some odd decisions but… nobody’s perfect lol, Shipping is £5.99 regardless of how many you buy, and I could only add One v1.5 to my cart the others were th... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Being able to buy Storm figures direct in the UK, and avoid import and excessive postage costs is fantastic... and the Storm Arena line is simply incredible value for money. Jada definitely set a pr... See more
Company replied
First time ordering from Storm Collectibles UK, although I have purchased other product from their overseas suppliers in the past. Communication was great through out the preorder process and... See more
Company replied
Excellent products and service. Goods are always packaged with the greatest care and attention, this company knows its customer base. Items are shipped swiftly and communications reference shipment... See more
Company replied
Company details
- #11 of 23 best companies in Figurine shop
- #65 of 140 best companies in Collectibles Shop
Written by the company
Storm Collectibles UK is operated by VIRTUOUS THUNDER COMPANY LIMITED. We are the official distributor in the United Kingdom. Storm Collectibles is a Hong Kong-based designer and manufacturer of action figures, distributing products globally since 2010. We create high-quality, officially licensed collectible action figures, specializing in combat video game characters. We bring classic, iconic gaming characters back to life while also keeping up to date with blockbuster games and fans' favourite characters. "Made for the Collector" Storm Collectibles' product quality meets the standards expected by true collectors. We work with great passion, striving to craft our products with the finest attention to detail—from head sculpt to body design, articulation, and a wide array of relevant accessories. Our mission at Storm Collectibles is to deliver the highest quality in every product through state-of-the-art craftsmanship.
Contact info
United Kingdom
- info@stormcollectibles.uk
- stormcollectibles.uk
4.8
Excellent
172 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Top marks all around
Top marks all around, ordered from here a few times, alweays well packaged and delivered quickly. Solid customer service, Will be buying a fair few more figures from them in the future.
8 March 2024
Unprompted review
Reply from Storm Collectibles UK
Hi John,
Thank you so much for taking the time to share your thoughts with us! We're glad to hear that you are happy with the buying experience!
Look forward to seeing you again soon!
Kind regards,
Tom
Customer Service Team
Storm Collectibles UK
Had a really positive experience and…
Had a really positive experience and they were really helpful.
29 February 2024
Reply from Storm Collectibles UK
Hi Leon,
Thank you so much for taking the time to share your thoughts with us! We're glad to hear that you are happy with the buying experience!
Kind regards,
Tom
Customer Service Team
Storm Collectibles UK
Amazing item and great service with a…
Amazing item and great service with a lot of information and support regarding any problems and updates on arrival
9 February 2024
Reply from Storm Collectibles UK
Hello Daniel,
Thank you so much for taking the time to share your thoughts with us! We're glad to hear that you are happy with our figure and service!
Kind regards,
Tom
Customer Service Team
Storm Collectibles UK
Great page with great prices
13 February 2024
Reply from Storm Collectibles UK
Hi Juan Orella,
Thank you so much for taking the time to share your thoughts with us!
Warm regards,
Tom
Customer Service Team
Storm Collectibles UK
PROBABLY THE BEST ACTION FIGURE SELLER IN THE UK
I've been a figure collector for years now, but only very recently discovered Storm Collectibles had a UK outlet. I have many of their figures, and they are always outstanding, but also very expensive due to the secondary market prices. Therefor, discovering a way of getting them almost direct from source was a godsend.
Admittedly, I was slightly apprehensive about placing my first order - but I needn't had been. What followed was one of the very best experiences I've had when purchasing an action figure. The website is top tier, navigating it was very smooth, and placing a pre-order was very straightforward. The process from the item coming into stock, notification of payment pending, completing the payment and then receiving the item was a dream - easily the most professional I've come across.
The postage was super-quick, the figure was perfectly packaged and the end product was faultless. A perfect transaction.
Needless to say, I have placed more pre-orders and will continue to use Storm Collectibles UK for many years to come.
10 February 2024
Reply from Storm Collectibles UK
Hi Rob,
Thank you so much for taking the time to share such a positive review! Your kind words mean a lot to us, and we're delighted that you had an excellent experience with Storm Collectibles UK.
We truly appreciate your trust in us and your ongoing support as a figure collector. We look forward to serving you in the future. If you ever have any questions or need assistance, feel free to reach out.
Once again, thank you for choosing Storm Collectibles UK!
Kind regards,
Tom
Customer Service Team
Storm Collectibles UK
Was sceptical about buying from Storm…
Was sceptical about buying from Storm U.K. I can confirm for anyone wondering if they should buy from them that they are 100% legit. I bought through partial paid pre order, invoice came through, all was confirmed when I paid and tracking number was sent with order being delivered promptly. 100% recommend.
9 February 2024
Reply from Storm Collectibles UK
Hi Daniel,
Thank you so much for taking the time to share your thoughts with us! We're glad to hear that you are happy with the buying experience!
Kind regards,
Tom
Customer Service Team
Storm Collectibles UK
It was my first time purchasing from…
It was my first time purchasing from Storm Collectibles. Found it an easy process when purchasing and posting, Storm provided excellent communication throughout the whole process
9 February 2024
Reply from Storm Collectibles UK
Hi Nas,
Thank you so much for taking the time to share your thoughts with us! We're glad to hear that you are happy with our service! Hope you like our figures too!
Kind regards,
Tom
Customer Service Team
Storm Collectibles UK
Amazing figure
9 February 2024
Reply from Storm Collectibles UK
Hi Gavina,
Thank you so much for taking the time to share your thoughts with us! We're glad to hear that you are happy with our figure!
Kind regards,
Tom
Customer Service Team
Storm Collectibles UK
Delivery was swift and the figure was…
Delivery was swift and the figure was perfectly secure with a nice amount of padding. I have another figure pre ordered looking forward to its release.
4 February 2024
Reply from Storm Collectibles UK
Hi Josh,
Thank you so much for taking the time to share your thoughts with us! We're glad to hear that you are happy with our figure and packaging!
Kind regards,
Tom
Customer Service Team
Storm Collectibles UK
Reply from Storm Collectibles UK
Hi Jennifer,
Thank you so much for taking the time to share your thoughts with us! We're thrilled to hear that you love the figure and appreciate our service. Your kind words mean a lot to us!
Thanks once again!
Warm regards,
Tom
Customer Service Team
Storm Collectibles UK
Every email I sent was replied to and…
Every email I sent was replied to and quickly deposits taken and only when item in stock was payment asked for and quick delivery once item paid for very happy
30 January 2024
Reply from Storm Collectibles UK
Hi Daniel,
Thank you so much for taking the time to share your thoughts with us! We're glad to hear that you are happy with our service!
Thanks once again!
Warm regards,
Tom
Customer Service Team
Storm Collectibles UK
Great experience top product
30 January 2024
Reply from Storm Collectibles UK
Hi Anton,
Thank you so much for taking the time to share your thoughts with us!
Thanks once again!
Warm regards,
Tom
Customer Service Team
Storm Collectibles UK
Great service
I've ordered from Storm Collectibles UK three times now, but this is the first time I've left a review for them. Every time, the items were sent quickly and arrived in perfect condition. I'm very satisfied with my experience so far, and would be happy to buy from them again in the future.
8 January 2024
Reply from Storm Collectibles UK
Hi Anthony, many thanks for your review! We are glad to know that you are happy with our service! Hope you enjoy Storm Collectibles figures too!
All round awesome customer service and figures!
One of the few collectibles companies that will go above and beyond for their customers in that true sense, their service and communication is absolutely first class! I highly recommend that you get your Storm Collectibles figures directly from @stormcollectibles.uk as they are absolutely wonderful, I wish them continued success!
26 December 2023
Reply from Storm Collectibles UK
Thank you so much for taking the time to write the review! We are thrilled to know that you enjoyed our figure and our services! We will keep improving! Once again thank you for your words!
Excellent product and great service
Excellent product and great service! Fast delivery too!
19 December 2023
Unprompted review
Reply from Storm Collectibles UK
Many thanks for your review! We are glad to know that you enjoyed our figure and service!
Great model, great service!
Great model, extremely well wrapped and protected packaging- could see it was a labour of love and this impressed me. Excellent communications from pre order, deposit, full payment and posting!
14 December 2023
Reply from Storm Collectibles UK
Thank you very much for your review! It's really encouraging us! Hope you enjoy Storm Collectibles figures and our service in the UK! Have a very happy Christmas!
Excellent!!
Fast and easy, it's a joy to order from Storm Collectibles UK.
I'll definitely be getting more from them, it would be great if they could get the licence for Xena Warrior Princess.
25 November 2023
Reply from Storm Collectibles UK
Many thanks for your review! We are glad to know that you enjoy Storm Collectibles figures also our service in the UK!
Great experience!
Great experience got here very quickly and in perfect condition with a very reasonable price.
25 November 2023
Reply from Storm Collectibles UK
Thank you very much for your review. It means a lot to us! It's glad to know you are satisficted with our product and services!
Fantastic packaging
Fantastic packaging, my figure arrived safe and secure with no damage to the box. Fast delivery, will definitely be purchasing again from Storm UK.
25 November 2023
Reply from Storm Collectibles UK
Thank you very much for your continued support! We shall do our best to bring latest Storm Collectibles figures to the UK!
Just received the pre-ordered item as…
Just received the pre-ordered item as described sent in a well packed parcel. All the correspondences during the purchasing and waiting period was professionally handled. Would recommend!
25 November 2023
Reply from Storm Collectibles UK
Thank you so much for your review! Your message means a lot to us! We hope you enjoy Storm Collectibles figures!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.