Stormforce Reviews 

2,475
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 311 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality and performance of the products, often describing their PCs as powerful and well-built. The ordering process is frequently noted as smooth and straightforward, with many appreciating the quick and secure delivery. People are delighted with how easy the systems are to set up, working perfectly straight out of the box. However, some customers noted issues with components not being correctly seated or installed upon arrival, like graphics cards or RAM sticks, and occasionally found loose parts. A few also experienced delivery times longer than expected or inconsistent tracking. Additionally, some reviewers encountered pre-installed software slowing their PC, missing accessories, or unclear setup instructions.

What people talk about most

Product

People report positive experiences with product, often praising the build quality, performance, and overall... See more

Delivery service

Users describe positive interactions with delivery service, frequently highlighting prompt and fast delivery... See more

Quality

Consumers find quality to be positive, with many reviewers praising the excellent build quality and overall... See more

Order

Customers generally report positive experiences with the ordering process, finding it straightforward and... See more

User experience

Customers consistently note positive experiences with user experience, praising the ease of setting up and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have been building PC's and working in the IT industry for 20+ years and always said "NEVER BUY A PREBUILT" but given the prices of components and the lego nature of building a PC now ? Plus I... See more

Company replied

Rated 5 out of 5 stars

Got exactly what I ordered in the timescale promised. Some slight packaging hiccups but we're resolved with a support email to my satisfaction. Will update this review if needed if expected performa... See more

Company replied

Rated 5 out of 5 stars

First time buying myself a gaming PC and I'm very impressed with the range of rigs on offer, especially as someone with a budget on the lower end (<£1K). Ordering was smooth and straight-forward.... See more

Company replied

Rated 5 out of 5 stars

A range of PCs suitable for MSFS were offered. Selection and ordering was straightforward however I encountered difficulties with payment processing. A call to customer service was promptly answered a... See more

Company replied


Company details

  1. #37 of 49 best companies in Computer Hardware Company
  2. #62 of 90 best companies in Computer & Accessories store
  3. #63 of 83 best companies in Computer Shop
  4. #121 of 166 best companies in Gaming services

Written by the company

Stormforce have been passionately building Gaming PC’s for over 20 years and as a UK based system builder we produce high performance PC gaming systems. From entry level casual gaming right through to extreme performance gaming and professional workstations that cater to power users who demand the best desktop hardware available. Stormforce Gaming provide gaming solutions to home users, education and business professionals. Our range caters for customers who need a solution quickly with pre-configured systems ready to ship next day as well as a custom configurator that allows you to tailor your system build to meet your needs. What do Stormforce do? Gaming Desktop PCs Self Configured Built to order PCs E-sports PCs E-sports suites Monitors & Peripherals Quality and Service We take huge pride in component selection and work closely with industry leading brands like AMD, Intel, NVIDIA, ASUS, Seagate, Western Digital and Corsair. Every Stormforce Gaming system undergoes strict hardware testing and product development to ensure long life, reliability, and optimised operation. Our UK based team are on hand to support and advise gamers with expert advice on how to get the best from their system online, or over the phone. Peak Performance - Outstanding Warranty Every Stormforce Gaming system is provided with a comprehensive 3-year warranty that includes collection and return costs for the entire warranty period, parts and labour. Our expert team take the utmost pride in building our PC’s and this shows in our trust pilot rating and reviews. We love what we do and we hope you do too.

Our Guarantee to You

3 Years Collect & Return Warranty

3 Years Collect & Return Warranty
All Stormforce PCs are covered by our unrivalled 'no questions asked' 3 Year Collect and Return Warranty. In other words, if your system encounters a fault within this period, we will collect, restore, and return your PC back to you in full working order leaving you to what you do best - conquering virtual worlds. Stormforce is manufactured and supported in the UK and has built its reputation on delivering excellent quality, service and support.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 93% of negative reviews

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4.5

All reviews

(2,475)

306 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars
Stormforce logo

Reply from Stormforce

Hi

Many thanks for leaving us a review! We really do appreciate your kind words

If you do have any questions about your Stormforce PC, please get in touch

Thanks
Stormforce

Rated 2 out of 5 stars

I expected better

I bought a high‑end Stormforce system in late 2024, a very expensive build featuring a 9800X3D, RTX 4080 Super, and 64GB of 6000MHz RAM. On paper, it looked like a premium machine, especially since most of the components were MSI‑branded. Unfortunately, the experience didn’t live up to the price.

The first issue appeared immediately: Stormforce installed four sticks of Corsair RAM that weren’t compatible with the motherboard, meaning the system could only run at 4800MHz unless I removed half the memory. That effectively turned my “64GB 6000MHz” system into 32GB if I wanted the speed I paid for.

It took weeks (until late February 2025) for Stormforce to send replacement RAM that actually worked. To make matters worse, EXPO/XMP wasn’t even enabled in the BIOS, which suggests they knew the RAM wasn’t compatible in the first place.

Fast‑forward just over a year, and the PSU failed while the PC was idle. When I opened the system, I discovered Stormforce had installed a white‑label OEM 1000W PSU (Vortex CSZ1000V5), not exactly what you expect in a premium build with expensive components. It only carried a 2‑year warranty, which says a lot.

I’ve now replaced the PSU myself with an MSI unit that includes a 10‑year warranty, which is what I would have expected from Stormforce from the start. I understand companies need to manage costs, but cutting corners on the power supply (the one component that protects everything else) and overlooking cable safety feels unacceptable for a system at this price.

While replacing the PSU, I also noticed several cable‑management issues: some wires had been damaged because cable ties were tightened far too much, and a cable (likely from the AIO) had been caught behind the IO shield and was visibly pinched and exposed at the back of the case. These are basic build‑quality problems that shouldn’t be present in a system at this price point.

Overall, the machine works now, but between the RAM issues, the BIOS oversight, the long wait for replacements, the PSU failure, and the poor cable management, I can’t say the experience matched the premium price tag. Stormforce should do better.

9 May 2026
Unprompted review
Stormforce logo

Reply from Stormforce

Hi Elie

Thank you for your feedback. We are sorry to hear that your experience did not meet expectations, especially with what should have been a premium system experience.

The concerns you have raised regarding the RAM compatibility and BIOS settings have been logged internally and will be investigated further with our production and testing teams. We appreciate you bringing these points to our attention.

We can confirm that the RAM issue was originally logged with us on 23/12/24, which was our last working day before the Christmas closure. Due to stock availability at the time, replacement memory had to be specially ordered from our vendor as a priority. Once stock arrived, the replacement RAM was shipped at the next available shipping opportunity, which was at the end of January 2025.

We can also see that you have already logged an RMA regarding the PSU, and arrangements have been made for this to take place next week. While individual component manufacturer warranties may differ, we would like to clarify that the system as a whole is covered by our 3-year collect, repair and return warranty for complete peace of mind.

In addition, all Stormforce PCs include lifetime technical support. Even after the 3-year warranty period has expired, if a hardware fault or issue occurs, we will still be available to offer advice and assistance regarding the system.

The cable management concerns you mentioned have also been logged with our Assistant Production Manager, who oversees all systems before dispatch, so this can be reviewed internally as part of our quality control processes.

We appreciate your detailed feedback, as it helps us improve both our build quality and customer experience moving forward, but if you do have nay other concerns or questions, please reach out and ask for myself

Customer Service Manager
Sarah Heath

Rated 4 out of 5 stars

Good product, need to update info

Good products and Quidco cashback made purchase attractive. A little disapointed with lack of set up instructions. My PC came with graphics card not installed, but there were no how-to guides to show how to install it. The QR code and set up info didnt seem to reference the scenario of them shipping the card seperately. I presume this was to avoid damage, but when i ordered it, all the info said the pc instead would come with custom internal packaging to protect instead... they should update their info if they are saving money by just removing the card and shipping it empty as it took me hours to figure out how to set it up, as I was nervous about doing the wrong thing with a brand new £4500 PC! Note I read all the help pages on their website at the time and there was nothing saying how to install a graphics card on my model of PC. It just repeated what was on the QR code link.

16 February 2026
Stormforce logo

Reply from Stormforce

Hi

Thank you for your feedback and for choosing us for your new PC build. We’re really pleased to hear you were happy with the products and value overall.

We’re very sorry to hear about the frustration caused during setup, especially with the graphics card installation. In some cases, GPUs are shipped separately to help prevent damage during transit, and we do provide information about this on our FAQs page here: Stormforce FAQs

That said, we completely understand your comments regarding the lack of clear setup guidance included in the box, particularly for a high-value system, and we apologise for the stress and time this caused. Your feedback regarding the packaging and installation instructions is genuinely appreciated, and we’ll be passing this on to our team so we can improve the experience for future customers.

We hope you’re now fully up and running and enjoying your new PC, and if you need any further support, please don’t hesitate to contact us.

Thanks
Stormforce

Rated 5 out of 5 stars

Good quality build

The PC was neatly put together, the cables were routed tidily, when I added my GPU, RAM, NVME M2 drive and SATA drives, it all worked perfectly.

23 April 2026
Stormforce logo

Reply from Stormforce

Hi

Thank you for your great review!

We're really pleased to hear that you were happy with the build quality and cable management, and that everything worked perfectly once you added your own components.

We always aim to make upgrades and additions as smooth as possible for our customers.

Enjoy your PC, and thank you again for your support!

Thanks
Stormforce

Rated 2 out of 5 stars

Advertised the laptop as a gaming…

Advertised the laptop as a gaming computer with great battery life mine lasts way less than an hour. Got in touch with them and basically told I need to plug it in playing games.

15 December 2025
Stormforce logo

Reply from Stormforce

Hi

We are sorry to hear this, but we do appreciate you taking the time to leave us a review.

After looking into your enquiry, I have located your email on our system and can see that you support team did advise you to keep the laptop plugged in whilst gaming, as the battery will drain a lot faster while using it for gaming due to the power demand of the components in particular the GPU.

We will look into your enquiry further and will get the listing updated so this is advertised more accurately

Thank you again for your feedback and please reach out to our Customer Service Team if you have any further questions cs@stormforcegaming.co.uk

Thanks
Stormforce

Rated 5 out of 5 stars

Computer as described

Computer as described, fast delivery

14 April 2026
Stormforce logo

Reply from Stormforce

Hi

Thank you for taking the time to leave us a review, we really do appreciate this

Please do get in touch with our support team if you have any questions regarding your PC

Happy Gaming!

Thanks
Stormforce

Rated 5 out of 5 stars

Amazing experience

Amazing experience - extremely swift and prompt support offered by Eva and Tarron.

My son accidentally deleted the wifi drivers and was so upset, options where given to post USBs out to me or clear instructions to download the drivers again to rectify the problem.

I have one happy gamer again, and cannot fault the level of support and understanding given by the staff at Stormforce.

Thanks so much!

1 May 2026
Unprompted review
Stormforce logo

Reply from Stormforce

Hi

Thank you so much for taking the time to leave such a lovely review, this was really great to read!

We’re so glad Eva and Tarron were able to jump in quickly and give you clear options to get things sorted. Situations like that can be really stressful (especially with an upset gamer in the house!), so it’s great to hear everything was resolved smoothly.

I’ll make sure both of them see your feedback :)

And most importantly, we’re glad your son is back up and gaming again! Thanks again for your support

Thanks
Stormforce

Rated 5 out of 5 stars

I bought this pc about a year ago no…

I bought this pc about a year ago no problems whatsoever with it and I had an issue with it that was completely my fault but the customer service especially tarron helped me a lot and fixed it with no delayed a lot of respect for him would 100% recommend

30 April 2026
Unprompted review
Stormforce logo

Reply from Stormforce

Hi

Really glad to hear your PC has been running smoothly, and even more so that we could help you get things sorted when the issue came up. Don’t worry at all, these things happen, that’s exactly what we’re here for

I’ll make sure Tarron sees this, he’ll be over the moon to hear he made such a difference

Thanks again for the recommendation, we really appreciate your support!

Thanks
Stormforce

Rated 1 out of 5 stars

Hi, I was left without a present for my son's birthday

Hi, if it was possible I would give it 0 stars, but it won't let me. let's start by saying that today is the son's birthday and unfortunately he doesn't have the desired gift. on April 14, a rather large sum was sent, for my income is high, 969.99 pounds to this company with the intention of making a computer. during this period the eldest son called the company to find out what was happening because the computer was not ready. I repeat and say that not once did they mention the fact that they don't have the necessary parts and that we have to wait longer, or that they sent us an email saying that they don't have the necessary parts and if we agree to wait longer. with bad intentions or not, we were left without a present and today, after the boy comes home from school, I will have to explain why he doesn't have the desired present.
I feel very worried and confused knowing what will happen next.
so please don't make purchases from this company again, lest you have the same surprise.
I wish you all a pleasant day.

27 April 2026
Unprompted review
Stormforce logo

Reply from Stormforce

Hi

Thank you for taking the time to leave us a review and for your honest feedback.

Alongside your review, I can see that we have also been in communication with you via email.

We are hopeful that your order will be with you by the end of the week. As discussed via email, we will continue to monitor this closely, and if there are any issues, we will reach out to you straight away.

Thank you again for your feedback. If you have any questions, please do not hesitate to let us know.

I am hoping that your order will be with you by the end of the week, but as discussed on email, we will keep a close eye on this for you and if there are any issues, we will reach out to you.

again thank you for your feedback, if you have any questions, please do let us know

Thanks
Stormforce

Rated 5 out of 5 stars

Easy to navigate website to build…

Easy to navigate website to build custom PC and very competitive pricing. Unit was well packed and precautions taken to ensure components inside would not rattle around during transit. Package was delivered with care and tracking confirmed delivery time.

8 April 2026
Stormforce logo

Reply from Stormforce

Hi

Thanks so much for your kind review!

We’re really glad you found the website easy to use and our pricing competitive. It’s great to hear your PC arrived safely and that the packaging and delivery were spot on.

We take a lot of care to make sure everything is secure during transit, so it’s lovely to know that came through.

If you ever need anything or have any questions, just give us a shout, we’re always happy to help!

Thanks
Stormforce

Rated 5 out of 5 stars

Easy ordering process

Easy ordering process. The laptop arrived the following day without any issues.

2 April 2026
Stormforce logo

Reply from Stormforce

Hi

Thank you so much for your lovely feedback! We’re really happy to hear that you found the ordering process smooth and that your laptop arrived so quickly without any issues, that’s exactly the experience we aim to provide 😊

We hope you’re loving your new laptop, and if you ever need anything at all, we’re always here to help!

Thanks
Stormforce

Rated 5 out of 5 stars

First time gaming PC

First time buying myself a gaming PC and I'm very impressed with the range of rigs on offer, especially as someone with a budget on the lower end (<£1K). Ordering was smooth and straight-forward.

Only criticism is that upon ordering I was told I'd get automatic emails every step of the order progressing, which I didn't have. When emailing customer service for these updates though, communication was good and fast so can't complain too much.

Very pleased with what I've received and how easy it was to set up - took me about an hour max. between opening the box and actually gaming. Thank you!

2 April 2026
Unprompted review
Stormforce logo

Reply from Stormforce

Hi

Thank you for taking the time to leave such a detailed review!

We’re glad to hear you had a smooth ordering experience and that you’re happy with your new gaming PC, especially as a first-time buyer. It’s great to know you were up and running so quickly too. That’s exactly what we aim for.

We also appreciate your feedback regarding the order update emails. That’s certainly not the experience we want for our customers, and we’ll be looking into this to make sure our communication is as clear and consistent as it should be. I’m pleased to hear our support team was able to keep you updated promptly when you reached out.

Thanks again for your feedback, and we hope you enjoy plenty of great gaming sessions ahead!

Thanks
Stormforce

Rated 5 out of 5 stars

Great company

Great company, Definitely be using again in the future. Thank you for the pc, love it.

8 April 2026
Stormforce logo

Reply from Stormforce

Hi

Thank you for taking the time to leave us a review,

We are very grateful for your comments about us as a company and are very happy to hear that you would use us again :)

Please reach out to us if you do have nay questions, we are are than happy to help

Thanks
Stormforce

Rated 5 out of 5 stars

Great quality and fast delivery

Great quality and fast delivery

25 March 2026
Stormforce logo

Reply from Stormforce

Hi

Thanks so much for your review! Really glad you’re happy with the quality and that it arrived quickly.

Dont forget to register your 3 Year warranty with us vis our website

https://www.stormforcegaming.co.uk/my-account/?redirect_to=warranty

Thanks
Stormforce

Rated 5 out of 5 stars

Came with a faulty component so I sent…

Came with a faulty component so I sent it back and they tested and upgraded the faulty part. The communication was phenomenal, first time ordering with stormforce but I would recommend.

2 April 2026
Stormforce logo

Reply from Stormforce

Hi

Thanks for your review!

Sorry again about the faulty part, but really glad we could get it sorted quickly for you. Great to hear the communication made a difference too. Appreciate the recommendation, especially as your first order with us!

Thanks
Stormforce

Rated 5 out of 5 stars

Easy to purchase computer on line.

Easy to purchase computer on line.
Son loves the computer.
We have since added to the computer.

23 March 2026
Stormforce logo

Reply from Stormforce

Hi

Thanks for your review!

Glad the ordering process was straightforward and great to hear your son is loving the computer.

Nice to know you’ve been able to upgrade it too, really appreciate your support!

Thanks
Stormforce

Rated 4 out of 5 stars

Fast Delivery, but…

The PC came super fast which of course made me a happy gamer! However it kept crashing because of some out of date firmware for the motherboard, updating it fixed it. Otherwise super happy!

30 March 2026
Stormforce logo

Reply from Stormforce

Hi

Thanks for the review!

Glad it arrived nice and quick and got you gaming 😊

Sorry about the crashes, that’s never fun but its good to hear the update sorted it.


Thank you for the feedback and enjoy!

Thanks
Stormforce

Rated 1 out of 5 stars

Stormforce is an unreliable, scammy company

My other review was taken down so I'll dumb things down here:
• terribly overpriced devices
• creating complete slop, calling them gaming PCs by simply throwing RGB over them
• scamming people new to PC building by giving them the absolute worst parts imaginable, where even an ancient phone could run things better than these "Gaming PCs"
• decorating these useless pieces of metal into looking powerful but being completely useless
• the PC I've gotten from you, and have had to hold up with for years costed SO much, but uneducated me didn't know that your PC is worse than any school computer, your PC didn't even have a GPU, I'm so thankful I'm going to other companies and getting proper components to build my next PC so I can forget this sorry excuse of a company
• your PCs are genuinely not even worth £100, let alone £600 and £700, atleast get them to run google and not have to wait 2 minutes for a single tab to open

5 April 2026
Unprompted review
Stormforce logo

Reply from Stormforce

Hi

We’re really sorry to hear about your experience, and we appreciate you taking the time to share your feedback.

This isn’t the level of service we aim to provide, and we’d genuinely like the opportunity to look into this and put things right. Please could you reach out to our customer support team at cs@stormforcegaming.co.uk
with your order number so we can investigate further?

We look forward to resolving this for you as quickly as possible

Thanks

Sarah Heath
Customer Service Manager

Rated 5 out of 5 stars

Prebuilt pc

Great job! Thank you for your service prebuilt pc works and looks good! Thank you!

3 March 2026
Stormforce logo

Reply from Stormforce

Hi

Thanks so much!

Really glad to hear you’re happy with how it looks and performs

We appreciate your feedback, enjoy your new PC, and give us a shout if you ever need anything

Thanks
Stormforce

Rated 5 out of 5 stars

I ordered my pc on Monday

I ordered my pc on Monday, it was supposed to take 14 days, it was here in 4,, perfect packaging, perfect machinr, they didn't charge me enough for it either - it's a beast

25 March 2026
Stormforce logo

Reply from Stormforce

Hi

Thanks so much for the review!

We’re really glad it got to you so quickly and that you’re happy with everything from the packaging to the performance.

Love that you’re calling it a beast too!

Enjoy it, and really appreciate you choosing us

Thanks
Stormforce

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