Stormforce Reviews 

2,475
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 311 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality and performance of the products, often describing their PCs as powerful and well-built. The ordering process is frequently noted as smooth and straightforward, with many appreciating the quick and secure delivery. People are delighted with how easy the systems are to set up, working perfectly straight out of the box. However, some customers noted issues with components not being correctly seated or installed upon arrival, like graphics cards or RAM sticks, and occasionally found loose parts. A few also experienced delivery times longer than expected or inconsistent tracking. Additionally, some reviewers encountered pre-installed software slowing their PC, missing accessories, or unclear setup instructions.

What people talk about most

Product

People report positive experiences with product, often praising the build quality, performance, and overall... See more

Delivery service

Users describe positive interactions with delivery service, frequently highlighting prompt and fast delivery... See more

Quality

Consumers find quality to be positive, with many reviewers praising the excellent build quality and overall... See more

Order

Customers generally report positive experiences with the ordering process, finding it straightforward and... See more

User experience

Customers consistently note positive experiences with user experience, praising the ease of setting up and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have been building PC's and working in the IT industry for 20+ years and always said "NEVER BUY A PREBUILT" but given the prices of components and the lego nature of building a PC now ? Plus I... See more

Company replied

Rated 5 out of 5 stars

Got exactly what I ordered in the timescale promised. Some slight packaging hiccups but we're resolved with a support email to my satisfaction. Will update this review if needed if expected performa... See more

Company replied

Rated 5 out of 5 stars

First time buying myself a gaming PC and I'm very impressed with the range of rigs on offer, especially as someone with a budget on the lower end (<£1K). Ordering was smooth and straight-forward.... See more

Company replied

Rated 5 out of 5 stars

A range of PCs suitable for MSFS were offered. Selection and ordering was straightforward however I encountered difficulties with payment processing. A call to customer service was promptly answered a... See more

Company replied


Company details

  1. #37 of 49 best companies in Computer Hardware Company
  2. #62 of 90 best companies in Computer & Accessories store
  3. #63 of 83 best companies in Computer Shop
  4. #121 of 166 best companies in Gaming services

Written by the company

Stormforce have been passionately building Gaming PC’s for over 20 years and as a UK based system builder we produce high performance PC gaming systems. From entry level casual gaming right through to extreme performance gaming and professional workstations that cater to power users who demand the best desktop hardware available. Stormforce Gaming provide gaming solutions to home users, education and business professionals. Our range caters for customers who need a solution quickly with pre-configured systems ready to ship next day as well as a custom configurator that allows you to tailor your system build to meet your needs. What do Stormforce do? Gaming Desktop PCs Self Configured Built to order PCs E-sports PCs E-sports suites Monitors & Peripherals Quality and Service We take huge pride in component selection and work closely with industry leading brands like AMD, Intel, NVIDIA, ASUS, Seagate, Western Digital and Corsair. Every Stormforce Gaming system undergoes strict hardware testing and product development to ensure long life, reliability, and optimised operation. Our UK based team are on hand to support and advise gamers with expert advice on how to get the best from their system online, or over the phone. Peak Performance - Outstanding Warranty Every Stormforce Gaming system is provided with a comprehensive 3-year warranty that includes collection and return costs for the entire warranty period, parts and labour. Our expert team take the utmost pride in building our PC’s and this shows in our trust pilot rating and reviews. We love what we do and we hope you do too.

Our Guarantee to You

3 Years Collect & Return Warranty

3 Years Collect & Return Warranty
All Stormforce PCs are covered by our unrivalled 'no questions asked' 3 Year Collect and Return Warranty. In other words, if your system encounters a fault within this period, we will collect, restore, and return your PC back to you in full working order leaving you to what you do best - conquering virtual worlds. Stormforce is manufactured and supported in the UK and has built its reputation on delivering excellent quality, service and support.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 93% of negative reviews

Typically replies within 24 hours

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4.5

All reviews

(2,475)

306 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good works like should

12 January 2026
Stormforce logo

Reply from Stormforce

Hi

Many thanks for the short, but sweet Review

Please let us know if there is anything we can help you with

Thanks
Stormforce

Rated 5 out of 5 stars

Pc/dual monitors

Pleased with my pc and the dual monitors, and newpays help to get it. Was fast delivery and set up was a smooth process. Thank you!

12 January 2026
Stormforce logo

Reply from Stormforce

Hi

Thank you for the lovely review!

We’re really happy to hear you’re pleased with your PC and dual monitors, and that Newpay made the process easier for you.

Fast delivery and a smooth setup are exactly what we aim for. Enjoy your new setup, and thanks again for choosing us!

Thanks
Stormforce

Rated 5 out of 5 stars

Excellent computer

Excellent computer. Delivered exactly on time.

19 January 2026
Stormforce logo

Reply from Stormforce

Hi

Thank you for your review!

We’re glad to hear you’re happy with the computer and that delivery was right on time.

Enjoy your new setup, and thanks for choosing us

Thanks
Stormforce

Rated 5 out of 5 stars

Machine arrived in timeframes advises

Machine arrived in timeframes advises. Well packaged and the machine is better than i could have imagined. Looks amazing and runs everything super well. Only bit of feedback that may be useful to others is that the ports on the graphics card didnt work at the start. I had to connect it to the motherboard hdmi, load the machine up and download/install the gpu drivers before i could connect via the gpu. Would be great if they mentioned that in the user guide.
That aside, amazing mchine at a great price (cheaper than buying all the parts separately somehow). Would defo recommend.

12 January 2026
Stormforce logo

Reply from Stormforce

Hi

Thank you for such a detailed and thoughtful review!

We’re really happy to hear the PC exceeded your expectations in both looks and performance, and that it arrived on time and well packaged.

We also appreciate you pointing out the initial GPU port behavior—your explanation is genuinely helpful and has been passed on to the relevant departments. While this can occasionally happen before drivers are installed, you’re absolutely right that calling it out in the user guide would make the first setup smoother, and we’ll be passing that feedback on to our documentation team.

Thanks again for the recommendation and for choosing us, we’re thrilled you’re enjoying your new machine, especially at a great value.

Enjoy the gaming!

Thanks
Stormforce

Rated 5 out of 5 stars

Great computer

Great computer, super fast at an excellent competitive price.

19 January 2026
Stormforce logo

Reply from Stormforce

Hi

We’re thrilled your new PC is blazing fast and still didn’t break the bank. That’s the dream combo, right?

Enjoy the speed boost, and if you ever need anything, we’ve got your back.

Thanks
Stormforce

Rated 3 out of 5 stars

Communication Very Poor

The communication was very poor, I understand currently some parts are in very high demand and thus causes a delay, however the lead time given on the item page was 7 - 10 days, apart from the initial order confirmation there was NO other contact from the company for 3 weeks. This was just to say the selected GPU was out of stock and would a swap out be accepted. No response was received to my acceptance email, and it was a further week with no communication. The first I knew the order was complete was a email from the courier company informing me the item was on its way, it was not until after the PC arrived that this company actually sent a email to confirm the PC order was complete.

Having said the above, the PC did arrive safely and the courier company used keep me updated on the progress. The PC was very well packed and there was no damage in shipping. The machine is also VERY well built with great attention to cable management and runs like a beast.

Overall the product it great, however the company communication sucks. The machine was a large investment and took a month to arrive, with next to no communication or updates on progress.

26 December 2025
Unprompted review
Stormforce logo

Reply from Stormforce

Hi

Thank you for your honest feedback and for taking the time to share your experience. We’re very sorry that our communication fell short and that your order took much longer than the lead time stated on the product page. You’re absolutely right to expect regular updates, especially for a high-value purchase, and we apologise for the stress and uncertainty this caused. We have passed your feedback onto our Sales team who should of kept you informed.

We’re also sorry that the GPU stock issue and subsequent confirmation were not communicated promptly. When your order is updated on our system, you should be sent a notification via email. We are looking into why this did not happen.

On the positive side, we’re pleased to hear the PC arrived safely, was well-packaged, and met your expectations in build quality and performance. Your comments about the cable management and the machine’s performance are much appreciated, and we’re glad you’re enjoying the final product.

Thank you again for your feedback, it’s incredibly valuable, and we’re committed to improving the experience for future customers. If there’s anything we can do to make this right for you, please don’t hesitate to reach out.

Thanks
Stormforce

Rated 3 out of 5 stars

Great laptop when it worked.

I ordered a laptop and it arrived within 14 days. Great little laptop until I updated my graphics card and it broke, keeping in mind I had this laptop 3/4 months. Had a friend who just happens to build and repair PC's look at it and was told the sad news that it was a hardware issue.
Knowing it was still under warranty, got in contact with customer service the lady happily helped me and arranged packaging to be sent to me (as I binned the original packaging) also arranged for it to be collected free of charge.
Returned the laptop nestled in its new packaging and watched the DPD tracking nervously until I saw it had arrived back with Stormforce.
Ive had to call twice and customer service girls have done their best to find out why the repair is taking so long. I keep getting told its being tested . Still being tested after a week of having it. .... Will keep this post up-to-date as I find out more.
UPDATE
After a month Ive heard nothing from Stormforce about my repair. They still have my laptop and no communication unless I initiate it !!

10 January 2026
Unprompted review
Rated 5 out of 5 stars

Customer service

I ordered a laptop, but due to some quick changing circumstances - personal to me, nothing to do with Stormforce, I had to cancel my order. The customer service was amazing, they got it done with no hassle or issues whatsoever and kept me informed along the way. I would buy with confidence from them, no problem.

26 January 2026
Unprompted review
Stormforce logo

Reply from Stormforce

Hi

Thank you very much for taking the time to leave us not only a 5* review, but an amazing review!

We help out as much as we can, and understand that circumstances can change. We are glad that we could assist you.

Thanks
Stormforce

Rated 1 out of 5 stars

Long waiting for delivery

Long waiting for delivery, technical issue with fans. Technical service only on email didn't resolved the problem.

15 January 2026
Stormforce logo

Reply from Stormforce

Hi

We are sorry to hear that your experience has not been the bets, this is not the service that we thrive from.

I can see that we have logged your query and have sent you a few emails, please contact CS Directly so we can resolve your issue

Thanks
Stormforce

Rated 5 out of 5 stars

Really good! Dont think twice.

Its a brilliant company, the guys work here are also great and listen to details and accomodated all my requests. Really pleased with the PC.

15 January 2026
Stormforce logo

Reply from Stormforce

Hi

Thank you for the kind words! We’re really glad to hear you’re pleased with the PC and that the team was able to listen, accommodate your requests, and deliver exactly what you were after.

It means a lot to us that you noticed the care and attention to detail, we’ll be sure to pass this feedback on to the guys. Enjoy the new system, and thanks again for choosing us!

Thanks
Stormforce

Rated 5 out of 5 stars

Excellent quality and a good service…

Excellent quality and a good service experience

15 January 2026
Stormforce logo

Reply from Stormforce

Hi

Many thanks for the review,

WE will be sure to pass on your feedback to all team that have been involved

Thanks
Stormforce

Rated 5 out of 5 stars

Always been a nay-sayer

I have been building PC's and working in the IT industry for 20+ years and always said "NEVER BUY A PREBUILT" but given the prices of components and the lego nature of building a PC now ? Plus I'm and miserable I finally let someone else build a PC for me.

Great experience, quick shipping, well packaged and even though I didnt buy a windows license the BIOS was fully configured for EXPO etc.

The build itself? Immaculate the cable dressing and routing was clearly done by someone who cares.

So yes, I would recommend and yes I would use again.

12 January 2026
Stormforce logo

Reply from Stormforce

Hi

Thank you so much for taking the time to leave such a thoughtful review, especially coming from someone with 20+ years in IT, that truly means a lot to us hear at Stormforce

We know how strong the “never buy a prebuilt” mindset can be, so we’re genuinely honored you trusted us with your system, it’s also great to hear the build quality, cable management, and BIOS configuration met your expectations. That level of detail is exactly what we aim for.

We really appreciate the recommendation and would be more than happy to build for you again or upgrade your system in the future.

Thanks again for the trust and support!

Thanks
Stormforce

Rated 5 out of 5 stars

Great Serice

Built perfectly, good communication and delivered on time.

15 January 2026
Stormforce logo

Reply from Stormforce

Hi

Many thanks for the review! We have been working hard in the way we communicate regarding orders and are over the moon to hear that this has paid off!

We are glad to hear that your order arrived on time

please do contact us if you do haven any questions or issues.

Thnaks
Stormforce

Rated 5 out of 5 stars

Brilliant gaming Pc

Brilliant gaming Pc, arrived in good time, well packaged and easy to setup, works brilliantly! Well recommended!

12 January 2026
Stormforce logo

Reply from Stormforce

Hi

Thanks for the review! We are glad that your order arrives in a speedy manner and that it was packaged well.

Please let us know if you have any questions

thanks
Stormforce

Rated 1 out of 5 stars

Clownforce

Stormforce?….Clownforce more like!
Ordered a basic PC early December, bog standard and no GPU. Arrived a couple of weeks later with no updates on shipping or arrival.
PC arrived with a damaged Case, very poor cable management, and a completely loose NVME Drive.
Contacted customer service, and was told that a replacement could not be dispatched until after Christmas and into the new year, despite it only being the 16th of December!??
Was actually told to use the PC, and they would be in touch early January to arrange replacement.
I even suggested that they might offer a partial refund to save my time and them money….But they had the audacity to offer an insulting £10 refund!?? Needless to say they were told it was insulting and we stuck with plan A.
So after a cable re-management, I installed a GPU and set up the PC.
Early January arrived and was given the option to choose a collection date for the return. Packed up the PC and sent it back.
I then had to wait another two days after they received it before they dispatched the replacement PC….it would have made more sense to deliver the replacement PC when collecting the damaged PC, but that would have been too easy.
Again, no information was given regarding shipping and delivery dates and had to track it myself on the DPD App.
Replacement finally arrived and thankfully it wasn’t damaged.
All this commotion for a low end machine and god knows what it would have been like with an expensive high end machine!?

*Edit in response to Stormforce 22/01/2026
Your Customer Service was lousy two years ago when I bought my main PC from you. It’s still not improved since then so I very much doubt it will improve now!

15 December 2025
Stormforce logo

Reply from Stormforce

Hi

Thank you for taking the time to share your experience. We’re genuinely sorry for the issues you encountered with your original order and for the frustration caused throughout the replacement process. This is not the level of service we aim to provide.

We fully understand how disappointing it is to receive a system in that condition, and we appreciate your patience while we worked through the replacement over the holiday period. While Christmas scheduling did limit dispatch options at the time, we recognise that communication should have been clearer and more proactive, and we apologise for the lack of updates you experienced.

Your feedback has been shared internally, as it highlights areas where we need to improve — particularly around quality control, logistics coordination, and customer communication.

Thank you again for bringing this to our attention. Feedback like yours helps us improve our processes and service for future customers.

Please do contact us if you have any questions or concerns

Thanks
Stormforce

Rated 5 out of 5 stars

My pc came and it’s great much better…

My pc came and it’s great much better than expected and customer service was good very quick at responding

8 January 2026
Unprompted review
Stormforce logo

Reply from Stormforce

Hi

Thanks for taking the time to leave us a wonderful review!

WE will pass on your feedback to the CS team

Thanks
Stormforce

Rated 5 out of 5 stars

I ordered my PC on saturday the 17th of…

I ordered my PC on saturday the 17th of January and it was delivered by VIP DPD on the tuesday. After a bad experience with currys with my last PC lasting 1 day and taking over 2 weeks to get a refund the service has been exceptional from stormforce. The PC came well packaged to ensure everything stayed safe. The PC itself looks amazing .

20 January 2026
Unprompted review
Stormforce logo

Reply from Stormforce

Hi

Thank you so much for taking the time to leave such a detailed review. We’re delighted to hear that your PC arrived quickly and safely, and that you’ve had such a positive experience with us. After what you went through previously, it means a lot to know we could restore your confidence. We hope you enjoy your new PC and wish you many great gaming sessions ahead!

thanks
Stormforce

Rated 5 out of 5 stars

Definitely recommended for all PC needs

Had a PC from them over a week now and I've had no issues with it what so ever and even when placing the order i emailed them for more info and there customer support was very fast and helpful

5 January 2026
Unprompted review
Stormforce logo

Reply from Stormforce

Hi

Thank you for your review! We’re really pleased to hear that your PC has been running perfectly and that you’ve had no issues since receiving it.

It’s also great to know our customer support team was quick and helpful when you reached out before placing your order—we always aim to make the process as smooth and stress-free as possible.

Thank you for choosing Stormforce, and we hope you continue to enjoy your PC!

Thanks
Stormforce

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