Stoves Man LTD Reviews 181

We can thoroughly recommend this company. Andrews was only too happy to come out and discuss options with us. There was absolutely no pressure to buy, we ended up ordering a Jotul stove which looks wonderful in the room. Michael and Rob worked hard in removing a Victorian style open fire then opened up the fireplace to make plenty of space for the new stove. Michael is a true professional and with Rob they did a first class job.

I have been looking for a Double-sided (DS) wood burner to replace our existing one which is too large for our needs. My search for a smaller DS stove around the 6kw mark eventually ended with a Parkray Aspect 4 DS. Andrew managed to find the exact one I required.
Without delay after survey I went ahead with Andrew’s help, he managed to get one quickly and it was fitter a few days ago by his guys, doing a great and prompt in installing it.
Great work very prompt and very pleased with the result. Many thanks Andrew and the installation guys.

Thanks to Andrew and his team of excellent workers for a job well done.could not have been more helpful.can recommend them to anyone

Many thanks to Andrew and his team excellent job from survey to instalation,clean ,tidy ,no fuss superb job will not hesitate to recommend your company to anyone

We had our wood burner fitted at the weekend, can’t praise this firm enough , from start to finish the whole process was easy nothing was too much trouble, the workers were so professional and a joy to have in our home , well done boys will definitely recommend to anyone thankyou

From Andrew's (Covid Safe) home visit, at which he shared his expertise in helping us choose the right stove (which was not the most expensive option) and fire surround, to his team spending the whole day installing it, we have been mightily impressed by their professionalism, customer service, skill and end product. The stove & surround have transformed our home.

Andrew's prices compared very favourably with his competitors, and the quality of the goods and installation were, in our opinion, superior. So the value for money was exceptional.

There were no "hidden extras" or "last minute problems", resulting in awkward conversations about additional costs: Andrew's team of Rob & Michael did what had been promised in a courteous, professional, skillful manner, as per the quotation.

We have no hesitation in recommending Andrew & his team.

Great experience from survey to completion. Very happy with the final result and installation team were efficient, accommodating and tidy. Great work!

I cant tell you how thrilled we are with our new stove and fireplace!! We were told by another company that we were unable to have one fitted as our chimney breast had been back filled with vermiculite and cement & we would have to make do with an electric alternative.
Andrew and his team rose to the challenge & didn't disappoint, I have never seen people work so hard to such a high standard for such value for money.
Thank you so much,its bought a little bit of joy to a terrible year !!

Andrew and his team have fitted a new woodburner going though the wall so it is in our lounge and kitchen. Stuart did a brilliant job knocking the walls through, replastering and fitting the wood burner. He also pointed up the chimney and fitted new pots. He took real pride in what he was doing and made an excellent job of it.

I would highly recommend Stovesman to everyone.

Many thanks to the team.

Andrew and his team done a really great job installing wood burner and flue , the guys were very friendly to

Absolutely brilliant ☺️. Andrew and Stuart fitted my new flue today In my old cottage. No mess was left and Andrew made sure that all was working ok before they left. Thankyou so much guys for my lovely warm house ☺️☺️

I decided that I wanted a very modern looking long rectangular fireplace that would be built into a false chimney breast with a large television above,
I had a discussion with Andrew who right away put my mind at ease that he could supply exactly what I wanted and at a very reasonable price too.
I found Andrew very easy to work with as I wanted certain things like the chimney breast covered in marble effect tiles which I had picked myself.
Andrew and his team carried out and finished the job both on time and to perfection , I would highly recommend his services and the workmanship of his team.
Many Thanks

**** Edited following Andrews response.

Since I left my review here and on Facebook, I have been contacted by several of Andrews other customers who have also had very poor experiences with Andrew. We all agree that he is highly arrogant, a liar and, frankly, a nasty piece of work. Interestingly my husband met an ex colleague of Andrews who shares the same view of him.

We hope Andrew is enjoying the proceeds from the cash in hand job he carried out at our home whilst we are still saving to replace the living room carpet that his workers ruined whilst installing the burner. Ruining flooring by not protecting it as promised seems to be a common theme with The Stovesman as one of the people who contacted me had their parquet floor ruined. When they complained he threatened to enter their property to removed the burner (they had paid for and supplied the burner so this would have amounted to theft). We note that, even though Andrew is aware of our ruined carpet he fails to mention this in his response and has never apologised to us for it or offered any restitution. He also fails to mention how he threatened us if I didn't agree to remove the part of my review that states we paid him in cash for the whole job.

This is not the conduct and attitude of a 'professional' which Andrew laughably claims to be. *****

Andrew came out and quoted for removing small fireplace in our ex council bungalow and installing a multi fuel wood burner. He had a second hand burner he needed to pass on and we agreed on a cash price. He sent us an itemized quote which very clearly included the multi fuel kit. The guys who carried out the work were friendly and polite. During installation we were informed that the multi fuel kit would be an extra £150, despite it being clearly itemized on the quote we had received and accepted from Andrew. On the last day of installation, one installer badly cracked the rear fire brick. He apologized and said he would come the next day to remedy. We wantited in all next day but no one turned up and no one contacted us. I contacted Andrew the following Monday to ask what was going on and was fobbed off all day; his responses were offhand, utterly unhelpful and no apology was offered. He left a voice message late that day for my husband alleging that I hadn't given him the `whole story`. Unbeknownst to Andrew I had copied my husband in to all the emails so Andrews efforts to play us off against one another were futile and showed him for what he was, a liar. Appalling attitude from Andrew and would never use The Stovesman again or recommend to others.

We had an excellent service from Andy and his team .
From the survey through to the stove fitting the whole team were punctual, friendly and efficient.
They took great care to create as little mess as possible and the end result is even better than we’d expected.

We had a good experience from the initial enquiry through to the installation. Excellent communication and our installer Mikey, who checked with us at every point to ensure we were happy. (His singing was tuneful too 😉)
Jason couldnt be more helpful and we felt looked after and involved. Very respectful of the social distancing needed in todays climate.
A beautiful result, our Jotul looks great. Many thanks

Highly recommended.
Great products, great quality, great standards, great service. . Guys have a good sense of humour too. Spot on. Thank you.

A really professional job from Andrew and his team. Work completed on schedule to a really high standard. We are so pleased with our stove. Would not hesitate to recommend.

Expensive but a quality, CLEAN & TIDY job, they replaced a Flue Pipe and repointed a fire place surround.
Then they supplied and fitted a new Stove at another property.
Excellent, Efficient and Quality workmanship.

Excellent price and workmanship. Very reliable and efficient. Went above and beyond my expectations by sorting my floor as well. Very happy.

So pleased with our new wood burner. From selecting it and having installed was quick & professional. We cannot stop using it even when it’s not that cold. Thank you for completely changing the look and feel of our lounge and for the excellent job done.