Strange The Jewellers Reviews 

100
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Staff excellent in customer service and knowledgeable about their products. I have bought a few items from their store and have a great experience every time.

Company replied

Rated 5 out of 5 stars

We came to have my daughter's helix piercing, as she has had all of her lobe piercings done here. As always, the service was impeccable. Everyone was incredibly professional and Marilyn was so calming... See more

Company replied

Rated 5 out of 5 stars

I would without a doubt recommend to anyone to come to Strange the Jewlellers for ear piercings. All my daughters have had their ear pierced here, and we have never had any issues whatsoever. From the... See more

Company replied

Rated 5 out of 5 stars

Thought went into packing nice gesture love heart sweets just thought great thought felt very friendly made me smile 😊 thanks ❤️ white gold studs I ordered are perfect size just what I wanted xx

Company replied

Company details

  1. #147 of 287 best companies in Jewellery shop
  2. #69 of 131 best companies in Watch shop

Written by the company

Established in 1918, here at Strange the Jewellers in Wokingham we believe that jewellery is about more than just the trends; every piece tells a story. Each piece signifies someone's life through the journies they've taken, the special people they met along the way and the memories they have created. We stock a wide selection of our own silver, 9ct gold, 18ct gold, platinum and gemstone jewellery. As well as this we hold a selection of our favourite brands including Fei Liu, Uno de 50, Shaun Leane and Clogau. We are also exclusive stockists of Lucinda King Jewellery! If jewellery isn't your thing, then take a look at our watches from the likes of Citizen, Bering and Elliot Brown.


Contact info

4.8

Excellent

TrustScore 5 out of 5

100 reviews

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4.8

All reviews

(100)

43 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service

Excellent service, ordered & delivered promptly, very pleased. Thank you

17 October 2025
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Reply from Strange The Jewellers

Thank you for your lovely review we are so pleased you are happy with your purchase

Rated 5 out of 5 stars

The staff were lovely very enjoyable experience

The staff were very lovely and pointed us towards some jewelry and explained they can change the diamonds around to make colorful rings. Getting my ears pierced they were very kind and explained all the details on cleaning and exactly what they were doing and they gave me sweets for being brave

30 August 2025
Unprompted review
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Reply from Strange The Jewellers

Thank you for your lovely review and we are so pleased your experience with us in store was 5 star. see you again soon

Rated 5 out of 5 stars

Professional, kind and courteous service

I took my late mum's jewellery in to the store for a valuation. The service I experienced was professional, courteous and kind. It was an emotionally difficult decision to do this but the kindness shown really helped. Thank you.

26 August 2025
Unprompted review
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Reply from Strange The Jewellers

Thank you so much we really do value our customers reviews. it was our pleasure in helping you and we look forward to seeing you again soon.

Rated 5 out of 5 stars

Really quick delivery

Really quick delivery, well packaged and item great 👍

15 August 2025
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Reply from Strange The Jewellers

thank you for your kind review and we are so pleased that you love your new piece of jewellery

Rated 5 out of 5 stars

Took my daughter to get her ears…

Took my daughter to get her ears pierced yesterday. While she was confident heading in, she became very nervous during the process. Marilyn was amazing - so calm, re-assuring and kind with her. Thank you!

15 August 2025
Unprompted review
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Reply from Strange The Jewellers

Thank you so much for your review. We are so pleased that she now loves her new earrings and overcame her fears, we are always here to help looking forward to seeing you both at her 6 week check up. Thank you again see you soon.

Rated 5 out of 5 stars

Daughters ear piercing experience

Took my very nervous daughter to get her ears pierced this morning and the service we received was amazing the lady who served us and done the piercing was very patient with my daughter and very reassuring which made her more relaxed! The piercing area was very clean and overall we had a lovely experience

15 August 2025
Unprompted review
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Reply from Strange The Jewellers

Thank you so much for your lovely review it means the world to us

Rated 5 out of 5 stars

Great service!

Another successful cartilage piercing changed, love my new jewellery!

8 August 2025
Unprompted review
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Reply from Strange The Jewellers

Thank you and we are so pleased you love your new earring. We really appreciate your kind words.

Rated 5 out of 5 stars

Special gift

special gift - great communication, prompt delivery & carefully packaged which was very much appreciated.
I would definitely recommend to others from my own experience. A+++

12 June 2025
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Reply from Strange The Jewellers

Thank you for the lovely review

Rated 5 out of 5 stars

Great service

Top quality products, my partner loved the ring I bought from here. Highly recommend.

4 June 2025
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Reply from Strange The Jewellers

Thank You, so glad she loved it

Rated 5 out of 5 stars

I found a pair of earrings I had been…

I found a pair of earrings I had been endlessly searching for at a great price. The website was easy to use, ordering quick and not complicated. My earrings arrived very quickly and well packaged. I believe this is a family business and would urge you to check them out as the service is amazing

3 June 2025
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Reply from Strange The Jewellers

Thank you for this amazing review. Yes we are a family business that been trading since 1918.

Rated 5 out of 5 stars

Great service

Great service, fantastic price, speedy delivery with an added bonus of sweets, what’s not to love !

23 May 2025
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Reply from Strange The Jewellers

Thank you for your lovely review.

Rated 5 out of 5 stars

Clogau bangle

Good company to deal with. Prompt delivery.

5 April 2025
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Reply from Strange The Jewellers

thank you for you review and we are very pleased that you are happy with your new piece of jewellery

Rated 5 out of 5 stars

lovely item. Great transaction

Fast despatch.Item was lovely at a very competitive price. well packaged Would definitely buy from Strange the Jewellers again..

3 April 2025
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Reply from Strange The Jewellers

We are so pleased you love your new piece of jewellery from our store. We look forward to helping you find more jewellery in the future. thanks again for your review

Rated 5 out of 5 stars

Faultless service A*

Great online experience .Perfect item exactly as described and fast delivery with gift packaging included .Faultless

1 April 2025
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Reply from Strange The Jewellers

We are so pleased that you love your new piece of jewellery and thank you for choosing Strange the Jewellers. We really appreciate your lovely review. Thanks again

Rated 5 out of 5 stars

Pretty sparkly silver CZ hoop for helix

Very pretty silver CZ hoop earring for my cartilage piercing, really sparkles. Exactly as described and arrived promptly and well packaged. I will definitely use this company again and have recommended them to a friend already.

18 February 2025
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Reply from Strange The Jewellers

Thank you so much for this amazing review.

Rated 5 out of 5 stars

Outstanding customer service

Outstanding customer service, Jo is a pleasure to do business with - any questions just email or call them!

18 February 2025
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Reply from Strange The Jewellers

Thank you Kieron for your lovely review, it was our pleasure thank you for shopping with us

Rated 5 out of 5 stars

Fabulous

Great customer service. Explained the difference between different watch mechanisms. Encouraged my son to try different types of watches on to get a feel for them, as he does not usually wear a watch. Very good selection and choice. A great experience.

9 January 2025
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Reply from Strange The Jewellers

thank you so much for your lovely review and we are so pleased that your son found the perfect watch for our collections

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