Strap Reviews 55

TrustScore 4 out of 5

3.8

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See what reviewers are saying

Rated 2 out of 5 stars

Ordered one watch strap for my Garmin and it kept coming lose, and the replacement band is doing the same thing. Really poor quality attachment mechanisms. Customer support were good but that's fairly... See more

Rated 4 out of 5 stars

I purchased the Leather Strap to replace a broken rubber band from the manufacturer. Simple response ... It is brilliant.. Easy to open and buckle closed, snug fit and extremely important The buckl... See more

Rated 4 out of 5 stars

Only ordered today, so haven't received my parcel yet. Website is good and ordering process is swift and easy. Although I couldn't find out where and who to reach out to when I wanted to make a quick... See more

Rated 4 out of 5 stars

Received my watch strap 3 days after ordering it! Unfortunately, the watch strap was the incorrect size so it not fit my watch! I contacted your company on Friday evening and received a quick resp... See more

Company details

  1. Mobile Phone Accessory Shop

About Strap

Written by the company

Welcome to Strap.ie!

Strap Contact us Apple Watch straps Fitbit straps Garmin straps Samsung straps All models

Strap.ie - Everything for your smartwatch!

At Strap.ie, we have compiled Ireland's largest selection of watch straps and other accessories for your smartwatch. With us, you will therefore find everything you need to protect your watch from everyday wear and tear in the form of cases and screen protectors, chargers to ensure that the battery is always full and the watch is ready to use, as well as lots of straps in different materials, colours and styles that keep your smartwatch both safe and stylish on your wrist. 

Strap.ie offers: 

  • Straps, cases, screen protectors and chargers for (almost) all smartwatches ⌚

  • Low prices on all products 💰

  • Fast delivery on all orders ⚡

  • A fast and accommodating customer service 📞


Contact info

3.8

Great

TrustScore 4 out of 5

55 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 22% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Sunnto watch strap

Strap for my model of watch was easy to find and was available in multiple colours, I made the order and price was very low. Delivery date was set and it arrived early . Quality and fit was perfect.

25 August 2025
Rated 3 out of 5 stars

Hinge not secure

There was no issue with the service and delivery. The strap is disappointing as it flicks open on one hinge periodically. Not very secure.

13 February 2025
Rated 5 out of 5 stars

No sign of my purchased item, update, it arrived.

No sign of my purchased item. The tracking shows the item hasn't been registered with the delivery company days after the order was placed. I emailed strapshop to ask what is going on, got an autoreply email with no follow up contact from a representative. Updated, the item arrived today, the shipping company tracker is still showing it as awaiting to be registered with them. That anomoly would cause concern. Strapshop please contact your delivery agent and fix that issue. Update 29Aug25, Strapshop email reply, they will engage with their delivery company to fix the issue with the delivery company's parcel status displayed. I changed to 5 star as the issue I experienced was not the fault of strapshop but the fault of the delivery company parcel tracking information.

18 August 2025
Rated 1 out of 5 stars

Scam!

The strap I ordered was a white metal strap! What I received was a white plastic strap. Rip off!

2 June 2025
Strap logo

Reply from Strap

Hello,

Thank you for your message.

That doesn't sound right - from what I can see, you've ordered a plastic bracelet, with metal connectors and a magnetic closing.

If you think we've done something wrong here, I suggest that you contact our support, so that we can look into this for you!

I wish you a nice day.

Rated 1 out of 5 stars

My strap arrived today June3rd in bits

My strap arrived today June3rd. It was in bits, pieces broken off. Only fit to be put in the bin. I’ve taken photos and will try to send them to you

26 May 2025
Strap logo

Reply from Strap

Hello Joan,

Thank you for your review.

I'm sorry to hear that. I see you're in contact with us and that we're working together for a solution for you - hope you're happy with the service provided if nothing else!

I wish you a nice day!

Rated 5 out of 5 stars

Quick delivery. Strap is perfect.

Ordered on a Monday and it was here by Thursday very happy with everything. The strap itself I only paid 12 euro and am very happy with it nothing special but exactly what I ordered. Had ordered from lux case before and it took 3 weeks but these guys were very fast on delivery so they must have that sorted as it only took 3 days this time. Very pleased

28 April 2025
Unprompted review
Rated 1 out of 5 stars

The item was broken on arrival

The item was broken on arrival. Managed to get it fixed but the material was so bad the strap broke within days. Really disappointed

9 April 2025
Strap logo

Reply from Strap

Hello,

Thank you for your review.

We are very sorry to hear that you have received a damaged item. We, of course, wish to help you on with this.

Please contact us on support@lux-case.com so that one of our agents can look into this.

We apologize for the inconvenience, and I wish you a nice day.

Rated 4 out of 5 stars

Great customer service.

Received my watch strap 3 days after ordering it! Unfortunately, the watch strap was the incorrect size so it not fit my watch! I contacted your company on Friday evening and received a quick response on Monday! The company issued me link in their email if I wanted to return or exchange the item which I appreciated, however wont be returning the watchsrtrap as I can give it to someone who can use it!

Thank you and hopefully I will use your company again soon!

William

18 March 2025

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