Strathclyde Windows Reviews 140

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 42 reviews, reviewers overwhelmingly had a great experience with this company, frequently praising the staff for their helpfulness, professionalism, and friendly demeanor. Customers consistently highlight the excellent service, noting the efficient and tidy installation process, with many appreciating the clear communication and lack of high-pressure sales tactics. The quality of the products, including windows and doors, is frequently mentioned as outstanding, contributing to noticeable improvements in warmth and sound insulation. Reviewers also found the pricing to be competitive and fair, offering great value for the high-quality products and services received. However, some people mentioned issues with obtaining a quote, experiencing delays or being asked for pictures before a visit, which caused frustration.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism, efficiency,... See more

Service

Clients share positive opinions on service, with many highly recommending the company for its reliable and... See more

Quality

Reviewers highlight positive aspects of quality, noting great attention to detail and workmanship throughout... See more

Price

Reviewers mention positive feedback about price, often highlighting competitive and fair pricing for various... See more

Product

Consumers find product to be positive, with many reviewers highlighting the high quality of windows and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Just as advertised - no messing about. Alan turned up at the appointed time to quote for 3 large windows in a common stairwell. His price was the best of several quotes. His guys started erecting scaf... See more

Rated 5 out of 5 stars

From first enquiry to care after installing our four new windows, Strathclyde Windows were great. Alan and Gordon kept in touch frequently and provided accurate time frames for the install, as well as... See more

Rated 5 out of 5 stars

Just had Strathclyde Windows replace several windows for us (including a very long row on the front of an extension) Very happy with the whole experience. No hard sell techniques, just useful advice a... See more

Rated 5 out of 5 stars

If you do your research you will see the well deserved reviews for Gordon, Alan and team and we're glad to join the growing number in highly recommending them.From initial no pressure chats right thro... See more


Company details

  1. Window installation service
  2. Construction company

Written by the company

We supply and fit quality double glazing at great prices. No messing about, no big sales pitches, just quality A Rated windows that will save your money on your bills. uPVC windows, aluminium windows, casement windows, tilt & turn windows, reversible windows, vertical slider windows we do them all. uPVC doors, composite doors, patio doors, French doors, just ask us for brochures or samples. Read our reviews and give us a call.


Contact info

4.9

Excellent

TrustScore 5 out of 5

140 reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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Rated 5 out of 5 stars

Lovely windows, great customer service

We contacted Strathclyde Windows after I had visited a friend's house and complimented them on the sound proofing and design of their replacement windows. They said they'd had a great experience with Strathclyde Windows and felt the price they'd paid was really competitive. Alan came to visit the house, do an initial measurement and then emailed a really comprehensive quote. We were very pleased with the price and decided to go ahead. Alan returned to confirm the details of the windows, collect the deposit and get the contract signed. He gave us a good estimate of the likely timescale for installation and arranged for the fitter to come round to take more exact measurements. The windows were actually available a little earlier than anticipated, although the fitting had to be completed with a bit of a gap between dates, due to extremely high winds. Our fitter was very pleasant and friendly and we are very pleased with all the windows. There was a slight issue with some dust from the old windows getting through dust sheets on to a carpet and despite his best efforts, the fitter couldn't get the stain out. Accidents happen, and the fitter and the firm did absolutely everything they could to resolve the situation, which we did successfully. I was very pleased and relieved that they were so open to taking ownership of the issue - I had half expected that we would be facing a battle to get the carpet fixed, but Gordon from Strathclyde Windows was really proactive, helpful, fair and generous about it. I felt the way they dealt with the issue was an example of first class customer service and as a result, I'm very happy to give them a 5 star rating. The new windows look great and we have definitely noticed an improvement in sound proofing and a reduction in draughts.

15 November 2022
Unprompted review
Rated 5 out of 5 stars

absolutely great customer service

absolutely great customer service, were extremely knowledgeable, helpful and keen to help me get the best price. Everyone I dealt with at strathclyde windows was very friendly and approachable, would recommend!

2 November 2022
Unprompted review
Rated 5 out of 5 stars

We had two old windows that needed…

We had two old windows that needed changed, the service was fast, reasonably priced, and reliable. Everyone we spoke to from the company were lovely, and we'll definitely use them again if we need more windows changed in the future.

26 October 2022
Unprompted review
Rated 5 out of 5 stars

Windows and doors

Excellent service from start to finish. Windows and doors being put in very old property. From first visit we couldn't be happier. Lovely windows and doors and fitting was first class. I would thoroughly recommend.

29 September 2022
Unprompted review
Strathclyde Windows logo

Reply from Strathclyde Windows

Thanks Anne, glad you like them. They look great even though we say so ourselves!

Rated 5 out of 5 stars

Alan at Strathclyde Windows

I recently wrote a review on Strathclyde Windows and failed to mention Alan their experienced, and friendly guy who provided such excellent advice on choosing windows covering cost and all questions answered without fuss or exaggeration. A wonderful service from guys who definitely know their stuff. I’m delighted with my new windows.
Please I recommend you make this company your first call. Thank you all at Strathclyde Windows
Margaret

27 September 2022
Unprompted review
Strathclyde Windows logo

Reply from Strathclyde Windows

Thanks Margaret, you really didn't need to do a second review but it's appreciated all the same!

Rated 5 out of 5 stars

My experience using this company

My experience using this company has been excellent. I had contacted them regarding a non-standard product which I was finding difficult to source.

This company were fantastic from initial contact through to fitting. They provided an excellent service and end product.

They were always responsive to any queries I had, and kept me up to date with my order.

I am delighted with the service I have received throughout this process, and with the high quality and finish of the end product.

I would not hesitate to recommend this company, and will be a return customer for future works.

3 June 2022
Unprompted review
Rated 5 out of 5 stars

Delighted with the finished work.

Delighted with the finished work.
You can always tell how good a company is by how they react to a problem.
There was a issue with my sash window but Strathclyde progressed with the supplier until the issue was resolved and only then was payment required.
For this I’m giving them full marks.

9 September 2022
Unprompted review
Strathclyde Windows logo

Reply from Strathclyde Windows

Thanks Eileen. An unusual and frustrating issue but we always persevere to resolve things for the customer, and your patience was appreciated!

Rated 5 out of 5 stars

2nd Floor West End Tenement Windows Replaced

I went to Strathclyde Windows to replace 7 windows in my 2nd floor tenament flat in the West End and they were brilliant from start to finish. Quality products and excellent service, Alan and Gordon were spot on - highly recommended!

2 September 2022
Unprompted review
Rated 5 out of 5 stars

Professional window fitting service

Had 6 windows replaced by Strathclyde Windows. After a few quotes, it was clear they were the solid choice with their professional approach and ability to point out practical solutions (that no others did!). Good fair price for excellent quality service and products. Efficient process from quote to fitting and after sales queries. Friendly fitting team who were very clean and tidy. Really happy with the service and the windows. Would highly recommend Strathclyde Windows and I would use them again.

1 August 2022
Unprompted review
Rated 5 out of 5 stars

Great company

Great company, straightforward, competitive price and no jazz hands sales techniques. Scott and his team were very considerate and surprisingly tidy. Windows are so much better, we’re very pleased with them. Would use this company again without hesitation.

22 August 2022
Unprompted review
Rated 5 out of 5 stars

I saw Strathclyde Windows replacing a…

I saw Strathclyde Windows replacing a neighbour's windows and approached Alan for quote for mine. When he came out to see us he listened to what we wanted and gave us good advise. No sales talk either just straightforward information. We were not disappointed. Scott the joiner worked hard and did an excellent job as he had to overcome some unexpected challenges after taking out the old windows and front door. He was very efficient and kept me up to date and has done a great job. I would definitely recommend Strathclyde Windows. Thank you. The windows look great.

5 August 2022
Unprompted review
Rated 5 out of 5 stars

How a glazing company should operate

Excellent company. Supplied with detailed written competitive quote for 12 replacement windows. No slick fast talking salesman offering initial costing then phoning boss and getting supposedly large discount to give a price which was still well in excess of Strathclyde Windows quote.
Alan keeps his clients well informed regards what would be best and the manufacture and installation progress. Installers were very good and overall I appear to have a quality final product. No complaints at all throughout the whole process would not hesitate to offer this company the chance to quote for any future business.

28 July 2022
Unprompted review
Rated 5 out of 5 stars

Wow, an honest double glazing company!!

Wow, an honest double glazing company….this is a conversation I will remember! The owner was very honest and discussed many aspects of what would be involved in the replacement of my existing timber casement windows. The property is on the 3rd floor above shops, various regs would have to be satisfied and scaffolding would be needed. Therefore, it would make no financial sense changing the windows and I would be better spending my money elsewhere in the property. This is clearly a company that puts people and their situation at the forefront of their business. Extremely rare! When I next consider double glazing, I will definitely come to this company. Thank you

25 July 2022
Unprompted review
Strathclyde Windows logo

Reply from Strathclyde Windows

Thanks for the words, we try to do the right thing by people, whether paying customers or not so it's nice when it's appreciated 😁

Rated 5 out of 5 stars

fantastic product and service

After much research we decided on strathclyde windows we had a new composite door fitted.There are cheaper alternatives out there, but thats what they are, cheap!.the door itself is beautifully made and of a very high standard Both joiners worked hard, pleasant and courteous men, a pleasure having them around.whole job was completed in half a day and all questions answered honestly.A great product and service.dibt look any further

6 July 2022
Unprompted review
Rated 5 out of 5 stars

Brilliant job by the Strathclyde Windows team!

I found Strathclyde Windows after checking out multiple double glazing company reviews and got 3 different company quotes. From the start, Alan listened to what I needed and suggested options on what I could have to meet those needs. I went with the company that I felt I could trust and at a very competitive price. No hard sell, and no flashy salesmen talking me into something I really didn’t want.

On the day, the fitting team were brilliant. I decanted myself for the morning so I could leave them to it and when I got the call to come back, the fitting was complete, everything cleared, and the house was vacuumed and spotless. Can’t praise the guys enough.

The windows are perfect, look great and I would have no hesitation to recommend Strathclyde Windows to anyone looking to fit new double glazing.

Thanks Alan and the team!

1 July 2022
Unprompted review

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