STRAYE Reviews 714

TrustScore 4.5 out of 5

4.3

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Rated 1 out of 5 stars

I bought a pair of Gower shoes from Straye and had to return them for a different size. The return was delivered back to them, and that’s where everything fell apart. I reached out multiple times as... See more

Rated 5 out of 5 stars

All the shoes I’ve gotten from Straye have absolutely been top quality. The shipping and packaging are always on point. Customer service is always quick to respond and always helpful. I love the... See more

Rated 5 out of 5 stars

***AMENDED*** After raising a small issue I had with my Straye shoes, the team reached out promptly with options to help me out. I cannot explain how pleased I am with the customer service, p... See more

Company replied

Rated 5 out of 5 stars

I’m 74 years old and was diagnosed with Hydrocephalus and used to fall down often. After my brain surgery I was left with a balance problem. Your shoes, which are flat have helped me overcome that pro... See more

Company details

  1. Shoe shop

About STRAYE

Written by the company

STRAYE IS A FOOTWEAR BRAND WITH THE MOST DURABLE, VALUE-PRICED SKATE SHOE, OFFERING UNIQUE STYLES THAT ALLOW YOU TO BE FORWARD, FLUID AND UNEXPECTED.

#1 SELLING LOGAN PUFF

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

714 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Great product … great promotional deals…

Great product … great promotional deals .. I’ve been a loyal customer for 3-4 years and must say they have durable—stylish—unique products and I’ll be ordering another mystery box soon … NOT TO MENTION shipping was faster than expected 😎😎 overall you can’t lose honestly !!!!

6 August 2024
Rated 5 out of 5 stars

My kids love these shoes and each have…

My kids love these shoes and each have a pair in different colors. Customer service was great…easy to order. I asked questions and they got back to me quickly. Only difficulty is you can only order 2 at a time. I did return one pair for a different color and they were super helpful. 3 happy kids with 3 different colors of shoes. (Logans in creme, black and green)

1 August 2024
Unprompted review
Rated 5 out of 5 stars

Love style of the Logan

Love style of the Logan, however the glue holding the rubber to the suede doesn’t hold past two weeks of regular use. Durability should be enforced into the making their product. But I do LOVE the Zero toe spring ! Best part about it!

5 September 2024
Rated 4 out of 5 stars

The shoes were great

The shoes were great. However they did run a little big so I had to order a second pair 1/2 size down. I made two different orders and ordered the mystery shoe each time and was a little disappointed that I got the same exact shoe both times :(

26 July 2024
Rated 3 out of 5 stars

Well

Well, you asked me. It’s been a week and half and I haven’t gotten a tracking number

30 August 2024
STRAYE logo

Reply from STRAYE

That is entirely inaccurate. You placed your order on August 26, and your tracking number was emailed to you yesterday.

Rated 3 out of 5 stars

1st Time customer

This was my first time purchasing stray shoes. I'm a 36yo guy and I've skateboarded most of my life, however I do not as much anymore. I say that to say, that I know quality and understand that shoes made for skateboarding should be built to last and endure punishment.
Shortly after receiving my pair of strays and using them only for daily wear on indoor/suburban terrain, I had noticed that the left shoe lower sole started to detach from the shoe. It's from the inside right where the bend in the shoe happens when you walk. I'm not sure of the materials used or if this is a one off.. but it's very frustrating to see this happen after only about 2 weeks of low impact wear. I do like the design of straye and wanted to get something different than the traditional Vans, or converse that's is why I chose your brand. Again, I hope this is just a bad batch that I got because I would like to do business with Straye in the future.

18 July 2024
STRAYE logo

Reply from STRAYE

We had a glue deficient batch... send pics to customer service

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