Superb help, above and beyond, by Jonny the support engineer regarding supplying us with a new handset for our caravan Motor Mover and then again warehouse James was extremely helpful. Thank you you... See more
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See what reviewers are saying
Part of my dashcam had broken so I contacted Streetwize for a replacement part. They literally emailed back immediately and sent the part (with no charge) and it arrived the next day. Amazing cust... See more
Company replied
Bought my pressure washer through studio, had it in the box a couple of months before the sun started shining for me to be able to use it. Within 30 minutes the tube split causing the pressure to drop... See more
Company replied
Bought this a few months ago for a job on my corsa - when I got round to doing it the main bottle cap came off and the thread was stripped so couldn't be tightened. Messy to say the least. Note that t... See more
Company replied
Company details
Written by the company
The UK's leading B2B supplier of automotive, leisure and garden accessories. Established in 1986, The Ace Supply Company Ltd is the UK-based parent company of Streetwize Accessories. Our flagship brands include Streetwize, Leisurewize, Gardenwize and Streetwize Mobility. Our office headquarters are in Sale, Manchester, and our warehouse is in Wythenshawe, Southmoor Industrial Estate. We have an extensive product range, with over a thousand products under the Streetwize name. From accessories that give your car a new look and feel, high-grade tools and equipment for tackling roadside repairs to the latest innovative gadgets that make your vehicle journey more safe and secure. We also stock car maintenance and car valeting accessories too. Across all our product ranges, we do our utmost to provide the best quality products. In recent years, we invested heavily in our quality control department to ensure our products are thoroughly tested and checked to make sure it meets our high standards. But more so, we’re always improving. We’ve never rested on our laurels and we’re always working hard, learning new trends and expanding our wealth of knowledge of the market. Through constant innovation, improving our branded packaging & messaging and building our range through in-depth market research, we have become one of the most trusted household names. We have something for everyone.
Contact info
Marsland House, M33 3AQ, Manchester, United Kingdom
- 01614478580
- Support@Streetwize.co.uk
- streetwizeaccessories.com
4.3
Excellent
264 reviews
Replied to 100% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Orange button on back of Dash cam button query
William answered my query with a very fast response, he was very helpful
20 May 2024
Reply from Streetwize Accessories
Hi Steve,
Thank you for the five star review! We take pride in the work of our support team, we are so happy to hear William was helpful and that we could answer your query!
Kind regards,
Charlotte
Great customer service
Got a 2nd hand caravan and part of the wheel.locknwas missing. Contacted customer services and didn't expect a lot to be honest. To my surprise they were able to supply me the missing part again a fraction of the cost of a complete new unit. Not what I was expecting at all. Absolutely brilliant customer service. Highly commended.
10 May 2024
Reply from Streetwize Accessories
Hi Richie,
Thank you for the lovely five star review! We pride ourselves in our customer service, we are so happy to hear of your positive experience, thank you for getting in touch with us and leaving us feedback!
Kind regards,
Charlotte
Prompt and personalised response to the…
Prompt and personalised response to the issue discussed.
23 April 2024
Reply from Streetwize Accessories
Hi Mr Desmond,
Thank you for the review! We are so happy to hear you received fast and tailored customer service, thank you for letting us know how we did.
Kind regards,
Charlotte
First Class
The product I purchased was of excellent quality, but the crowning glory was the first class response I received from Streetywise Accessories when I contacted them with a query.
15 May 2024
Unprompted review
Reply from Streetwize Accessories
Hi,
Thank you for the five star review! We are so happy to hear you were satisfied with quality of the product and that you received excellent customer support when you contacted us!
Kind regards,
Charlotte
Dealt with a slight problem I had…
Dealt with a slight problem I had quickly and politely within days of contacting them by email. Happy to give them praise.
8 May 2024
Reply from Streetwize Accessories
Hi Dee,
Thank you so much for this amazing review, we appreciate you getting into contact with us, we are so happy to hear we dealt with your query quickly and politely!
Many thanks,
Charlotte
Tried to contact by phone email said…
Tried to contact by phone email said they will get back so far nothing .I bought a streetwize tracker purchased the sim that was recommended cant get help to get it up and running
29 April 2024
Unprompted review
Reply from Streetwize Accessories
Hi Mr Mcculloch,
I am sorry to hear your query has not been dealt with as quickly and efficiently as we strive to be, I can assure you I will have a member of our support team contact you today in order to help with your tracker, thank you for getting in touch.
Kind regards,
Charlotte
I needed a spare part for my twin tub…
I needed a spare part for my twin tub and I contacted Streetwise for help. William contacted me pretty swiftly and got on the case for me. After a few days (detective work on what I needed was also included in that!) I had my spare part, plus a couple of extras! Very pleased with William's help, the lady I spoke to about ordering it and the efficiency in getting the part to me. Thank you so much for being helpful and friendly too! 😊 Kelly S
12 April 2024
Reply from Streetwize Accessories
Hi Kelly,
Thank you for the amazing review! We truly appreciate our customers getting in touch with us and leaving us some feedback on how we did, we are so happy to hear you had such a good experience with our support and sales team! Thank you for getting in touch with us about your twin tub, we are always happy to help!
Many thanks,
Charlotte
Reply from Streetwize Accessories
Hi Mr Mcguire,
Thank you for your five star review, we are proud of our customer service and are glad to hear we could be of help!
Kind regards,
Charlotte
Extremely helpful company
Extremely helpful company. They are resolving my issue to my satisfaction. Would definitely recommend.
26 April 2024
Unprompted review
Reply from Streetwize Accessories
Hi Jane,
Thank you for getting in touch with us regarding your query! We are so happy to hear you were satisfied with our customer service and our support team! Thank you for your feedback and lovely review!
Kind regards,
Charlotte
Had a little trouble setting it up…
Had a little trouble setting it up initially, I consider myself a bit of a techy, but struggled with the SMS part of the set up. SO I rang the number from the YouTube video, got through to really helpful guy called Will, absolutely brilliant guy, who helped me in minutes. Now have it working and think its great.
24 April 2024
Unprompted review
Reply from Streetwize Accessories
Hi Michael,
We are so happy you contacted us to help! We are proud of our customer service and we are so glad Will was able to help you set it up and help you love your purchase. Thank you for the glowing review!
Kind regards,
Charlotte
Great products and very quick and…
Great products and very quick and friendly help in registering warranty
18 April 2024
Reply from Streetwize Accessories
Hi Gary,
Thank you for the five star review! We are so happy to hear you found our support team helpful and friendly, thank you for your feedback!
Kind regards,
Charlotte
Excellent Customer Service
I enquired about replacing a small damaged part for my dent repair kit. They immediately acknowledged my issue and a few days later replaced the whole kit. Excellent customer service.
10 April 2024
Reply from Streetwize Accessories
Hi Phil,
Thank you for the glowing review! We are so happy our customer service team were helpful, thank you for your feedback!
Kind regards,
Charlotte
Item replaced
Replacement item received with thanks. Thank you to William for his diligence.
Item arrived with some small screws missing. Started with Robert Dyas and after some time was referred directly to Streetwize. Although William has been extremely helpful and has tried everything we are no further forward. William arranged for the missing items to be sent, but they are the wrong ones. Just missing a few small screws! William still on the case.
2 April 2024
Reply from Streetwize Accessories
Hi,
Thank you for getting in contact with us regarding your query, I am sorry to hear you have not had an update regarding your missing items to be sent out. I have been in contact with William regarding this and we have recently sent out a replacement item, hopefully when you have time you can drop us an update on this review so we know this got to you safely! Thank you for your feedback and for getting in contact with us!
Kind regards,
Charlotte
Very professional and helpful.
Very professional and helpful.
Excellent customer service getting your product out quickly.
4 April 2024
Reply from Streetwize Accessories
Hi Kellie,
Thank you for the amazing review, we are so happy to hear our support team was able to help with your query and that it was dealt with quickly and professionally, thank you for the valued feedback!
Kind regards,
Charlotte
Reply from Streetwize Accessories
Hi Les,
Thank you for your review! We are so happy to hear we are able to help with your query quickly. Thank you for your feedback!
Kind regards,
Charlotte
No problems at all and a quick and…
No problems at all and a quick and professional response
22 March 2024
Reply from Streetwize Accessories
Hi Archie,
Thank you for the five star review! We are so happy you found our customer service quick and professional and we were able to help! Thank you for the feedback!
Kind regards,
Charlotte
Had hard time setting it up but once I…
Had hard time setting it up but once I emailed William @ Streetwise he sorted everything and now it works just as described, just to let you know it was the app and not the tracker, well done to all who help set it up👍👍👍
28 March 2024
Reply from Streetwize Accessories
Hi,
Thank you for the five star review! We are so happy to hear William was helpful for you, we are proud of our support team at Streetwize and are glad you have had a positive experience. Thank you for your feedback!
Kind regards,
Charlotte
Reply from Streetwize Accessories
Hi Jo,
Thank you for the five star review! At Streetwize we are proud of our customer service, we are so happy to hear you have also had a positive experience with our support team! Thank you for the feedback!
Kind regards,
Charlotte
Purchased a jump starter pack from…
Purchased a jump starter pack from Argos and the compressor adapter kit was missing. Emailed Streetwise and they immediately agreed to post a kit to me. However they actually are posting two kits!
Excellent customer service.
26 March 2024
Reply from Streetwize Accessories
Hi John,
Thank you for your five star review, and for getting in touch with us, we are so happy we could be of help. We pride ourselves on our customer service and are glad to hear you are also satisfied with this! Thank you for your feedback!
Kind regards,
Charlotte
The instructions were not clear that…
The instructions were not clear that the safety cap was underneath the machine. It leads you to believe its inside the drum. Good job I called you !!!!
14 March 2024
Reply from Streetwize Accessories
Hi Adrian,
Thank you for leaving us feedback, we are sorry the instructions were not entirely clear, we are happy to hear our customer service team were helpful in fixing this for you!
Kind regards,
Charlotte
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