Superb help, above and beyond, by Jonny the support engineer regarding supplying us with a new handset for our caravan Motor Mover and then again warehouse James was extremely helpful. Thank you you... See more
Company replied
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See what reviewers are saying
Part of my dashcam had broken so I contacted Streetwize for a replacement part. They literally emailed back immediately and sent the part (with no charge) and it arrived the next day. Amazing cust... See more
Company replied
Bought my pressure washer through studio, had it in the box a couple of months before the sun started shining for me to be able to use it. Within 30 minutes the tube split causing the pressure to drop... See more
Company replied
Bought this a few months ago for a job on my corsa - when I got round to doing it the main bottle cap came off and the thread was stripped so couldn't be tightened. Messy to say the least. Note that t... See more
Company replied
Company details
Written by the company
The UK's leading B2B supplier of automotive, leisure and garden accessories. Established in 1986, The Ace Supply Company Ltd is the UK-based parent company of Streetwize Accessories. Our flagship brands include Streetwize, Leisurewize, Gardenwize and Streetwize Mobility. Our office headquarters are in Sale, Manchester, and our warehouse is in Wythenshawe, Southmoor Industrial Estate. We have an extensive product range, with over a thousand products under the Streetwize name. From accessories that give your car a new look and feel, high-grade tools and equipment for tackling roadside repairs to the latest innovative gadgets that make your vehicle journey more safe and secure. We also stock car maintenance and car valeting accessories too. Across all our product ranges, we do our utmost to provide the best quality products. In recent years, we invested heavily in our quality control department to ensure our products are thoroughly tested and checked to make sure it meets our high standards. But more so, we’re always improving. We’ve never rested on our laurels and we’re always working hard, learning new trends and expanding our wealth of knowledge of the market. Through constant innovation, improving our branded packaging & messaging and building our range through in-depth market research, we have become one of the most trusted household names. We have something for everyone.
Contact info
Marsland House, M33 3AQ, Manchester, United Kingdom
- 01614478580
- Support@Streetwize.co.uk
- streetwizeaccessories.com
4.3
Excellent
264 reviews
Replied to 100% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Prompt helpful response and made…
Prompt helpful response and made ordering spare parts simple
13 March 2024
Reply from Streetwize Accessories
Hi Clare,
Thank you for the five star review! We are so happy to hear our support team were able to help, we are proud of our quick and effective customer service! Thank you for your feedback!
Kind regards,
Charlotte
SWPP9 Portable Power Station - Customer Support
Prompt and concise answers to my questions.
12 March 2024
Reply from Streetwize Accessories
Hi Les,
Thank you for the five star review! We are so happy to hear our customer service team were helpful and quick to answer, thank you for leaving us feedback!
Kind regards,
Charlotte
Reply from Streetwize Accessories
Thanks for leaving our business a 5-star rating, Steve, it’s truly appreciated!
Kind regards,
Charlotte
Reply from Streetwize Accessories
Hi Robert,
Thank you for the five star review! We are so happy to hear we were able to help, thank you for getting in contact and letting us know how we did!
Kind regards,
Charlotte
Reply from Streetwize Accessories
Hi Tony,
Thank you for the five star review, we are glad to hear you were satisfied with our customer service!
Kind regards,
Charlotte
If you're after a Faraday Box, or Faraday Pouches, you need look no further than 'STREETWIZE' products!
I've been interested in getting hold of a Anti-Theft Signal Blocking Faraday Box to keep my keyless car key-fob, electric door, and carport chain-barrier remotes safely inside the house.
Even without the protection that the 'streetwize' box obviously now provides, it's neater than just leaving the keys on a table, or in an old ashtray or similar. But that's just the first part of the story!
On Amazon, for example, there are loads of different boxes, in all kinds of textures, colours, size, and variety of clasp to keep the box fully shut, which is what 'streetwize' recommend. Some also come with a separate pouch or pouches supplied, for protection when out of the house, or away on holiday - even though the box itself isn't exactly massive to bring with you on holiday.
In the end I decided on the 'streewize' box, which came as it is, without any extras like pouches. As mentioned, other makes had extras, but in most cases, the pouches are too narrow internally, in order to put multi-fobs and/or remotes in them, and still be able to secure them, usually with a Velcro flap.
I did see that I could buy separately from the same company - 'streetwize' - a pack of two Faraday pouches, each large enough to hold my selection of fobs, and still be able to close the Velcro flap on each. I was currently on Amazon Prime free delivery, but just wondered if I could get both products on Argos. I checked that they were both immediately to collect from my local Argos inside Sainsbury, and that the price was just as competitive! My solar panels would produce far more power than what I'd need to drive my hybrid the three miles or so each way to pick them up!
If the box or pouches hadn't been the right size, it's so easy to take them back, there and then, so I got them from Argos.
The box sits very inconspicuously on the hall table, and one pouch holds my extra set of remotes and fobs, and I can take the other one with me when out and about. The pouch would ne too large to sit in an average pocket, but this doesn't matter, because, if it did, you will no longer enjoy keyless entry, until you remember to take everything out of the pouch first, but ideal at a hotel, for example!
I wanted to check whether it was best to keep the box shut with the simple clasp (it's not a lock and key ) so I rang the support number in Manchester, and spoke to a really helpful guy called Will.
I am delighted with both products, and would thoroughly recommend the 'streetwize' version in particular! Get it from Amazon, or Argos - whichever is more convenient for you!
28 February 2024
Unprompted review
Reply from Streetwize Accessories
Hi Phillip,
Thank you for the glowing five star review! We are so happy to hear you are satisfied with your Faraday Box / Pouches and we could not agree with you more, we love the convenience of the pouches and the safety of the box! Thank you for getting in touch with your question to Will, we are proud of our customer service and urge anyone to get in contact if they have a query, we are glad to hear they were helpful! Thank you for your feedback and help in educating others in their choice of product!
Kind regards,
Charlotte Bishop
Reply from Streetwize Accessories
Hi Patricia,
Thank you for the five star review! We are so happy to hear our support team were able to help effectively and efficiently! Thank you for letting us know how we did!
Kind regards,
Charlotte
Reply from Streetwize Accessories
Hi Patrick,
Thank you for the five stars! At Streetwize we are proud of our customer service, we are so happy to hear you have found our support team easy to get in touch with!
Kind regards,
Charlotte
Excellent service
Excellent service. required a part that broke on installation of my caravan motor mover. Dealt with the dedicated help line and the part was dispatched, same day Via DPD courier!
26 February 2024
Reply from Streetwize Accessories
Hi David,
Thank you for your review! We are so happy to hear your query was dealt with effectively and quickly and that your part was shipped same day! Thank you for your feedback!
Kind regards,
Charlotte
Quick & easy & professional response to…
Quick & easy & professional response to a query
28 February 2024
Reply from Streetwize Accessories
Hi John,
Thank you for the five star review. At Streetwize we pride ourselves in our support team being responsive and helpful, we are so happy to hear this has also been your experience! Thank you for the feedback.
Kind regards,
Charlotte
Instant replacement of faulty part under warranty.
After a month or so a part came loose. Streetwise immediately sent out a replacement under warranty. Very very impressed with their customer service, a lesson to others.
28 February 2024
Reply from Streetwize Accessories
Hi Mark,
Thank you so much for the positive review! We are so happy to hear we could help with your support query, we are proud of how helpful and effective our support team is, we are glad this was also your experience!
Kind regards,
Charlotte
Reply from Streetwize Accessories
Hi,
Thank you for the five star review! We are so happy to hear you were satisfied with our service and help, thank you for letting us know how we did!
Kind regards,
Charlotte
Good service
27 February 2024
Reply from Streetwize Accessories
Hi David,
Thank you for the five star review! We are proud of our customer service and we are so happy to hear your experience has reflected this! We appreciate you taking the time to leave us feedback!
Kind regards,
Charlotte
Great customer service on the phone, polite & helpful.Great customer service on the phone
Great customer service on the phone, polite & helpful. They understood the questions and provided me with answers to be able to make a purchase.
24 January 2024
Reply from Streetwize Accessories
Hi Karen,
Thank you for the five star review! We are proud of our customer service and we are so happy to hear your experience has reflected this and that you have found us polite and helpful. We appreciate you taking the time to leave us feedback!
Kind regards,
Charlotte
Great Service
Lost access to tracker after losing my phone. Support staff were great and got me up and running quickly.
21 February 2024
Reply from Streetwize Accessories
Hi Martin,
We are so happy to hear our support team were able to fix this problem quickly and effectively for you! Thank you for letting us know how we did!
Kind regards,
Charlotte
Looking for a spare part
Looking for a spare part. Really quick response and found the part as well, paid for and shipped in under 48 hours.
20 February 2024
Reply from Streetwize Accessories
Hi Nick,
Thank you for the five stars! At Streetwize we pride ourselves in our quick and effective customer service, we are glad to hear this has been your experience!
Kind regards,
Charlotte
Very helpful over the phone 10/10
19 February 2024
Reply from Streetwize Accessories
Hi Richard,
We are so happy to hear you found our customer service helpful! Thank you for your feedback and the five stars!
Kind regards,
Charlotte
Excellent
I had a little trouble with connection, contacted customer support they responded, resolved the problem, worked really well diagnosed the problem with my car. Excellent app. Will soon consider to upgrade to pro . Version
19 February 2024
Reply from Streetwize Accessories
Hi Steve,
Thank you for the five star review! We are proud of how quick and helpful our customer support is, we are so happy to hear this has been your experience, thank you for letting us know how we did!
Kind regards,
Charlotte
Very helpful staff and quick response…
Very helpful staff and quick response to questions.
My problem was solved very quickly.
14 February 2024
Reply from Streetwize Accessories
Hi Martin,
Thank you for the five stars! At Streetwize we pride ourselves in our fast and effective customer service, we are so happy to hear this has been your experience! Thank you for your feedback!
Kind regards,
Charlotte
Faulty jumpstarter
After contacting Streetwize my problem was sorted out immediately by Charlotte who was a breath of fresh air and a credit to the company.Great product from an honest firm.
8 February 2024
Unprompted review
Reply from Streetwize Accessories
Hi Mr Peers,
Thank you for the lovely five star review, we are so happy we were able to help!
Thank you for getting in contact with me after leaving us a review, I am glad we were able to fix this query for you! I hope your new jump starter works well for you! If you have any further questions in the future please do not hesitate to get into contact with us!
Thank you for your patience and help in resolving this!
Kind regards,
Charlotte
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