Strobes N' More - Headquarters Reviews 113

TrustScore 4.5 out of 5

4.6

81 Tom Harvey Road, 02891 Westerly, Rhode Island, US


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See what reviewers are saying

Rated 5 out of 5 stars

The product selection and prices is amazing, shipping was pretty quick, the communication is fast answers with in a few hours if it’s during business hour and a day outside of that. The only issue is... See more

Rated 5 out of 5 stars

We upfit all of our fleet with emergency lighting and strobesnmore has been our go to supplier for a decade. Their competitive pricing and fast processing of orders/shipments has been on point since... See more

Rated 5 out of 5 stars

Had a $6k in house build on an FD utility truck. Even though they said the whelen lightbar and Havis console would be a 4-6 week lead, it was delivered 4 days later. When ordering the rep was great to... See more

Rated 5 out of 5 stars

The products and service are great, and customer service is always very helpful. The prices are fair and my customers are very happy with the products I have sold and installed for them. I highly re... See more

Company replied


Company details

  1. Police Supply Shop
  2. Electronics store

Written by the company

Strobes N' More, founded in the early 1990s and headquartered in Rhode Island, is one of the oldest eCommerce-based emergency vehicle lighting solutions providers in the industry. Prior to the advent of the internet, end-users of emergency vehicle lights had limited options when it came to purchasing their equipment. Today, Strobes N' More stocks product on behalf of every leading manufacturer in the emergency vehicle lighting industry, and also provides installation, repair & service work at its Westerly, RI facility. We also design and engineer products under the Strobes N' More brand, which serve as a lower-cost option for customers that are more budget-minded. We pride ourselves on product knowledge, exceptional customer service & satisfaction and industry-leading fulfillment times.


Contact info

  • 81 Tom Harvey Road, 02891, Westerly, Rhode Island, United States

  • 401-348-0141

4.6

Excellent

TrustScore 4.5 out of 5

113 reviews

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Replied to 85% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

1st time customer

1st time customer. The prices $$ on quality equipment is what brought me to you. The customer representative on the phone very knowledgeable about the products I was looking for.

17 September 2025
Rated 5 out of 5 stars

Really fast Service

Really fast, accurate service is what I enjoy about Strobes 'N More. Combine that with the finest products from Whelen, aand you just can't go wronng.

18 August 2025
Rated 4 out of 5 stars

Light pads for windshield

I received them in a timely manner, but already had a couple of the pads have already come off my windshield. I’ve had to push them back up more than once. I was going to order a couple more sets for my rear window light bar, but I don’t want them to fall off. But I might try again.

23 June 2025
Rated 1 out of 5 stars

I have been waiting for almost 5 days…

I have been waiting for almost 5 days for a product i purchased from this company to ship. I reached out to customer support and was told the items are back ordered and to expect it to take several weeks. No where on their website did it state the items in question were on back order. I see other reviewers on here have had similar results and the generic response is " were working on a notification system" at this point if the items in question don't ship out ina relatively soon time frame I'll be likely to cancel my order and take my business elsewhere. I get things can become back ordered but you at least need to send a email or have it on your website.

8 April 2025
Unprompted review
Strobes N' More - Headquarters logo

Reply from Strobes N' More - Headquarters

We sincerely apologize for the frustration and inconvenience caused by the item(s) being on backorder. You are correct that this has been an ongoing issue, and while our response may seem generic, please know that we are actively working on implementing a backorder notification system. Unfortunately, these solutions take time, but we are hopeful to have something in place as soon.

Thank you for your understanding and patience.

Rated 5 out of 5 stars

Very personable

Very personable. Great customer service and technical support. Had a manufacturing defect on a light I ordered and made every effort they could to take care of it asap!

2 April 2025
Rated 1 out of 5 stars

Wouldn’t honor discount

Wouldn’t honor discount

18 March 2025
Strobes N' More - Headquarters logo

Reply from Strobes N' More - Headquarters

We’re sorry that the discount code didn’t work for your order. Unfortunately, we are unable to apply the discount retroactively. If you choose to shop with us again in the future, please feel free to call in your order, and we will be happy to apply the discount at that time.

If you have any further questions, please don’t hesitate to reach out.

Rated 5 out of 5 stars

Would Highly Recommend

Would highly recommend. I ordered what I thought was a Feniex Quad rear interior lightbar, which is what the website showed however when I received it the lightbar was a quantum. I did call and talk with Strobes N More and after speaking with them they removed this product from there site and paid for the upgrade from single to trio colors for me. This was a $200 up charge. Thank you Strobes N More.

16 March 2025
Unprompted review
Strobes N' More - Headquarters logo

Reply from Strobes N' More - Headquarters

As mentioned in our previous communications, I sincerely apologize for the inconvenience caused by receiving the wrong product. The Feniex Quad has been replaced with the Feniex Quantum 2.0. We initially believed the Quad was still available for order through Feniex, but we’ve since learned that they no longer have any stock.

We did offer to take the interior bar back and resolve the issue, but unfortunately, we did not receive a response from you. Again, we truly regret the mistake, and please note that all Quad items that are no longer available have been removed from our website.

If you have any further questions or need assistance, please don’t hesitate to reach out.

Rated 5 out of 5 stars

Thank You: Devin, Chantal & Mary Beth

Devin, Chantal & Mary Beth provided excellent service for this initial and my additional online orders, managing our account well, providing quotes and full personal service. It is refreshing to have the ability and experience to get your vendor of choice on the phone to discuss your needs. Our orders are for the purpose of purchasing emergency vehicle lighting, though I would gladly utilize them for installations if I were in their area.

Finally, their rewards program is a great way to obtain quality products, while pricier than some others, at a discount by ordering through them. You get what you pay for in this market; and so far, I am very happy with the products I have received to date and are looking forward to my next shipment to arrive.

14 February 2025

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