Student.com Reviews 2,515

I was pulled in to a whatsapp group for enquiries. I was asked if i have any preference to my accommodation. My first priority is nearest to my uni and at a more affordable cost. But one of the consultants straight up suggested me an accommodation that was nearly 20 minutes away from my uni at a high price. After some self research i found that there was another accommodation with 5 minutes walk away from my uni which is way cheaper WITH THE SAME APP… Besides another consultant was just very rushing me into booking and paying for the accommodation without me even having the time to think properly. Not to forget, they DO NOT REPLY TO YOUR MESSAGES! This would be one of the worst services i have encountered. Even after blue ticking your messages none of them would reply even it is an emergency question. ESPECIALLY AFTER YOU HAVE BOOKED THE ACCOMMODATION THROUGH THEM! Which is really disappointing…

Kelvin was amazing in assisting me with everything step by step and he gave speedy replies. All the questions that I had were answered in detail which was great!

My booking consultant was very helpful and available so I was able to book in a few days.

Having found this website while I was searching for a place to stay and as a 18-year-old girl, everything is new, strange and a bit difficult. Thankfully, this website is really useful and easy to use. I’ve met Shristi, she helped me with my booking, checking the process and preparing my application forms. Thank Shristi and Student.com for everything, now that I’ve found a place to live.

Muskan kohli is my consult .She so nice , she help me anyway to solve the problem for me. She is good at providing service.
I've heard some bad reviews on this site but I feel lucky to have found Muskan kohli

It's a bit bad that I originally planned to take Islington, but it seems that way. Your partner has a problem Makes me have to find expensive accommodation. And I didn't get the studio I wanted.

,thanks&love you

Muskan Kohli did their best to help me in a confusing and everchanging student accommodation market, looking out for my needs and addressing my many questions.

Is my first year like a student, so is my first time when I live in a student accomodation. I was lost without support, but I was happy to talk with Priyanka. She is a very nice person. And she really helps me!

We are very happy with our experience on the website,
the customer service was particularly great.
We would like to thank Mrs. Hina who really helped us a lot. The answers were always quick & useful and she really made the process easier & more convenient for us.

Helpful personal assistance, quick responses. They helped me find a place to stay in Barcelona in 2 days even though I searched for it only a month in advance.

Muskan Kohli was great help in helping me secure a room at Scape Darling Square which was fully booked before!

OUR ACCOMODATION BOOKING WAS SMOOTH AND SATISFYING. THANKS TO MR KELVIN AND MS ISHITA FOR THEIR EXCELLENT AND HELPFUL GUIDANCE. MR KELVIN CALLED AND REPLIED OUR QUERIES AT ODD HOURS AND ALSO ADVISED US WHAT'S THE SUITABLE PLACE FOR MY GIRL. WE ARE THANKFUL AND GREATFUL TO HAVE BEEN IN CONTACT WITH SUCH EXCELLECT CUSTOMER SERVICES. WE ALSO RECOMMENDED ANOTHER STUDENT TO KELVIN AND WILL DEFINITELY RECOMMENDED OTHERS.

Kelvin and Ishita were very kind and shared a lot of information quickly. They gave me a comfortable atmosphere during the discussion and I could choose the accommodation comfortably. Thanks a lot. Moreover, I will highly recommend it to my friends as well.

Kelvin Lee & Ishita Shah have been giving me great recommendation and was super attentive throughout the whole process which eventually leading me to the accommodation of my choice.

Mr. Kelvin really help me a lot for the booking cancellation. He's really helpful, kind and manage to solve my problem with lots of effort.

very helpful in getting the apartment, and very easy to contacts

Student.com helped me a lot! I sought accommodation once I arrived in the UK. They assisted me in negotiating the paid date and took a lot of effort to make sure that I could move to the apartment before the hotel price went too crazy high here.

I had the privilege of using the services of student.com, and I can confidently say that it was an exceptional experience from start to finish. As an international student looking for accommodation in the United Kingdom, the process initially seemed daunting, but student.com made it effortless.

From the very beginning, Kelvin and Ishita exhibited a level of professionalism and expertise that instantly put me at ease. Their team was incredibly knowledgeable about various housing options, location preferences, and budget considerations. They took the time to understand my needs and preferences, ensuring that they recommended options that aligned perfectly with my requirements.

What truly sets them apart is their commitment to going the extra mile. They not only helped me find the right accommodation but also guided me through the entire booking process, which can be quite complex for international students. Their attention to detail and dedication to ensuring a seamless experience was truly remarkable.

Throughout the process, their communication was prompt and informative. Any questions or concerns I had were addressed promptly, leaving no room for uncertainty.

Thanks to Kelvin and Ishita, I now have a comfortable and convenient place to call home during my studies in the UK. Their assistance made the transition to a new country much smoother, and I couldn't be happier with the outcome.

I wholeheartedly recommend student.com to any international student seeking accommodation in the United Kingdom. Their professionalism, expertise, and unwavering commitment to their clients make them a five-star service provider in every sense. Special thanks to Kelvin and Ishita for making this crucial aspect of my international education journey stress-free and enjoyable!

Was mislead massively and in fact pressured into securing a place that thankfully I didn’t end up going to. There seemed to be an issue of language barrier or just plain ignorance on their half as they did not heer to the requests I made whilst applying for a place and just gave me the most expensive possible place, long contract, not enough facilities and an area known for questionable and illegal events happening. Would never use again

I decided to go with Student.com because they offered a £100 grocery shopping voucher, even though they charged an extra fee for the transaction, which none of the other companies I talked to did (they only charged for the actual price of your accommodation). However, after I paid the deposit and confirmed the booking, my assistant of Student.com contacted me saying the price had gone up and I needed to pay more. I asked if I could cancel and get a full refund, but he said only the deposit would be refunded, not the fee.

So I found a new place within my budget and asked if I could switch. He agreed, but I had to pay full deposit, with yet another additional fee! During the transaction, he asked me to reply with 'I confirm', but I noticed the move-in and move-out dates were wrong. He said he had to get them changed later, so I agreed.

Afterwards, I tried to follow up with him about the dates, but he never responded. I asked again and again, and he said he'd look into it, but still no response. Finally, after millions of attempts of asking him, he told me to contact the property myself.

I also asked him about the £100 voucher he promised it would be in my account once I moved in. Even though the contract started on 2 of September and I've already moved in, there's still no sign of the voucher. I reached out to him, but only got a response when I kept following up. He then said there was a technical issue and other students did not get a voucher as well, and I'd have to wait for it to be resolved. I asked him if he could suggest when, he said he didn't know at all.

So here I am, having paid more for the accommodation due to Student.com's additional fee, and still no sign of the promised voucher. I'm not sure if this is a real technical problem or a false advertising, but based on my experience with this company, I wouldn't recommend them to any of my friends. Booking directly with the accommodation is not only cheaper, but also quicker and more convenient. It seems like their assistants are just out to get a commission from you, without providing much actual help.

Student.com is really amazing customer service and helpful to the students who look for accommodation in abroad to study. I would specially mention Dinesh Kartik Sir who helped to look places which is as per our convenience and budget. He always attended the calls and replying the messages quickly with huge patience. He guided, helped me every step keeping his family problems aside. His father was serious in the hospital, even though he helped me a lot. I really appreciate his devotion to help and guide the students to book accommodation for the study in abroad. I thank you very much to Student.com and Dinesh Kartik Sir for the best services provided by them. I will definitely recommend them to other students also.