Bought the Linea Oxford 3 seater swing seat on sage green, self assembly. Ordering was extremely easy and delivery was prompt. I’d recommend 2 people to assembly, purely to allow for 1 person to... See more
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Company details
- #19 of 21 best companies in Department store
- #85 of 87 best companies in Bedding Shop
- #88 of 92 best companies in Kitchenware Shop
- #183 of 196 best companies in Electronics store
- #223 of 229 best companies in Homewares Shop
- #225 of 257 best companies in Ladies' clothes shop
About Studio
Written by the company
Who are we?
We are Studio, and we do WOW!
From the day we started back in 1962, we've been on a mission to bring you amazing quality and value. We may have begun as a humble mail-order Christmas catalogue company, but fast forward 50 or so years and we're now one of the biggest online retailers in the UK.
We love delivering you the best bargains. From big brand fashion to homewares, garden, electricals, gifts and more, our product range is still growing and growing. We also offer flexible payment options to make savvy shopping even more simple.
Contact info
Studio Customer Services, PR0 2BP, Preston, United Kingdom
- https://help.studio.co.uk/en/support/home
- studio.co.uk
Hasn’t replied to negative reviews
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Misleading item description on website
Item was described wrongly as two piece swimsuit on the website, whereas in reality it was only a tankini top which was received. When I went to customer services to complain did get my money refunded so in the end I was happy with Studio’s customer service
Customer service was excellent
Customer service was excellent. Sorted out my problems,none of which were their fault,quickly and to my satisfaction. No contact phone number and had to communicate via email. This is only the only downfall.
Order sent out straight away and when…
Order sent out straight away and when had problem before yous sorted it out straight away
Not all my items came today when I paid…
Not all my items came today when I paid the £9.99 next day delivery. Pack of 3 T-shirts are not in my delivery. Could someone from studio please get in contact with me by email. Normally it would be 4 star.
Thank you
Mr Normington.
Poor Returns Experience
Really poor experience from this organisation. Purchased several items and needed to return a couple as they came up too small. They charge £4.99 per item sent back + £4.99 postage. This is on top of the £4.99 delivery you pay at purchase, so my advice to potential customers is be confident in what you are buying as the returns cost and process is not ideal. T&Cs do state the above so more fool me for not checking first but feels like a real rip off for customers as it's not easy judging sizes online. I will take my medicine but won't be purchasing from Studio or other brands under the umbrella again in the future.
Easy to do website
Easy to do
Website and and with Rapid delivery of items and good value items.
Always great no hassle shoping
STUDIO RIP OFF
Studio with the aid of Lambretta seem to think I am a relative of Victoria Meldrew in “One Foot In The Grave” The cobbler lost one of Victor’s shoes so only charged him half price. I purchased a pair of Lambretta trainers at a bargain price of £8 unfortunately they were supposed to be size 12 EU size 47. They are EU size 46 or size 11. To return them would cost me another £4.99 despite the fault being with Studuo and Lambretta. So Victor Meldrew did better than me since £9.98 postage is more than 50% of the £8 purchase price. It is about time The Consumer Rights Act stated that when the seller is clearly in the wrong they should pay for return postage and refund the full cost of the purchase including the delivery postage.
Exceptional promotions great products…
Exceptional promotions great products and value. Delivery was very prompt too
Great customer service
I had an issue with an item, however their customer service was incredibly professional and fast and everything was sorted. I totally recommend.
Delivery and returns terrible
Items are well priced,but it turns disapointing when you get hit with high delivery prices,definitely changes my mind with ordering from them,as well as another fee if you have to return items,terrible.
Sketcher Shoes
The item I ordered arived quickly and very well packaged, the shoes were well described which made it easier to choose a pair for myself, they are a perfect fit and very comfortable. There are a lot of bargains on the site which are well worth looking at as there is something for everyone to choose from.
Eady to navigate
Eady to navigate. Plenty of choice. Reasonable prices. Good quality.
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