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Studio Reviews 116,852

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TrustScore 3.5 out of 5

3.7

Department store
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Review summary

Created with AI, based on recent reviews

Considering 3,275 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently praise the pricing of products, finding them to be reasonable and offering good value for money. Many also highlight the quality of the items received, often noting that they meet or exceed expectations. Reviewers appreciate the ease of ordering and the variety of products available. However, some people were dissatisfied with aspects of the delivery service, citing issues with charges, damaged parcels, or incorrect items. There are also mixed opinions regarding product descriptions and the overall quality of some items, with a few customers reporting receiving faulty or ill-fitting goods.

What people talk about most

Delivery service

Reviewers highlight ambiguous aspects of delivery service. Many customers praise the fast delivery times,... See more

Product

Customers had ambiguous experiences with product quality and condition. While some reviewers praise the... See more

Order

Clients share ambiguous opinions on order. Many reviewers praise the easy ordering process, fast delivery,... See more

Price

Users describe positive interactions with price, frequently highlighting reasonable, affordable, and even... See more

Quality

Consumers generally express satisfaction with the quality of products, often describing items as excellent,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Bought the Linea Oxford 3 seater swing seat on sage green, self assembly. Ordering was extremely easy and delivery was prompt. I’d recommend 2 people to assembly, purely to allow for 1 person to... See more

Rated 3 out of 5 stars

Item was described wrongly as two piece swimsuit on the website, whereas in reality it was only a tankini top which was received. When I went to customer services to complain did get my money refunded... See more

Rated 5 out of 5 stars

I easily found what I wanted on the website at a reasonable price. Good that they give many options of delivery, I chose DPD next day, package arrived around 3:30 next day, so all good. The shoe b... See more

Rated 5 out of 5 stars

Needed some reasonably priced jeans as on a weight loss journey and didn’t want to spend masses in between sizes. Very pleasantly surprised at the quality of these jeans they are as good as much more... See more

Company details

  1. #19 of 21 best companies in Department store
  2. #85 of 87 best companies in Bedding Shop
  3. #88 of 92 best companies in Kitchenware Shop
  4. #183 of 196 best companies in Electronics store
  5. #223 of 229 best companies in Homewares Shop
  6. #225 of 257 best companies in Ladies' clothes shop

About Studio

Written by the company

Studio Shop womens Shop mens Shop kids Shop home & garden Shop electricals Shop toys Shop gifts & jewellery Shop health & beauty Shop personalised Shop everything else Download app Contact us

Who are we?

We are Studio, and we do WOW!

From the day we started back in 1962, we've been on a mission to bring you amazing quality and value. We may have begun as a humble mail-order Christmas catalogue company, but fast forward 50 or so years and we're now one of the biggest online retailers in the UK.

We love delivering you the best bargains. From big brand fashion to homewares, garden, electricals, gifts and more, our product range is still growing and growing. We also offer flexible payment options to make savvy shopping even more simple.

Contact info

3.7

Average

TrustScore 3.5 out of 5

117K reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Item arrived with significant box…

Item arrived with significant box damage, held together with sellotape. Item was supposed to be a birthday gift however was not in fit condition to be given. Customer service use a script of repeat back what you said, add empathy, push back on any mitigation or resolution.

Studio were unwilling to pay postage for a return and unwilling to provide any compensation. I will not shop at Studio again.

7 April 2026
Unprompted review
Rated 5 out of 5 stars

had not used studio for long time

had not used studio for long time but saw an item was searching for and although delivery and returns charges are not cheap,thought take a chance first part of order arrived in good condition will give another review after safe reciept of rest of my order

17 March 2026
Unprompted review
Rated 5 out of 5 stars

Lots of bargains to tempt you with.

Lots of bargains to tempt you with.
Been waiting for patio to be made for ages but found outside mats instead. Cant wait to try them. Never knew they existed until I saw them in studio. They seem to have everything!
Shame about the Evri driver.

1 April 2026
Unprompted review
Rated 5 out of 5 stars

Excellent

Easy to order, delivery explained in understandable English. Quick acknowledgement of order and informed of it's progress. Price wasn't bad either.

31 March 2026
Unprompted review

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