Studocu Reviews 10,718

TrustScore 4 out of 5

4.2

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the platform for its user-friendly interface and the abundance of high-quality, authentic study materials available. Many people find the website incredibly helpful for exam preparation and understanding complex subjects, noting that it often provides documents and notes that are difficult to find elsewhere. The ease of accessing and downloading content is frequently highlighted as a significant benefit. However, some people were dissatisfied with the subscription process, reporting difficulties in managing their subscriptions and concerns about recurring charges. A few other people also felt that some documents were incomplete or contained inaccuracies, and some experienced issues with accessing specific documents even after uploading their own materials.

What people talk about most

User experience

People report positive experiences with user experience, finding the platform helpful, easy to understand,... See more

Website

Users describe positive interactions with the website, highlighting its ease of use, organization, and... See more

Product

Reviewers mention positive feedback about product. Many customers find the content and available documents to... See more

Subscription

Customers had negative experiences with subscription. Many reviewers expressed frustration with the refund... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the good, useful, and... See more

Based on these reviews

Rated 4 out of 5 stars

organized and accessible. app and website easy to comprehend but features like what page i am currently at and how many pages there are is missing. id have to count which page i was at in my head.

Company replied

Rated 4 out of 5 stars

My experience with studocu has been great. Their platform has helped to prepare for exams throughout my university life.

Company replied


Company details

  1. Educational institution

Written by the company

On Studocu you find all the study guides, summaries, practice materials and lecture notes you need to pass your exams with better grades.


Contact info

4.2

Great

TrustScore 4 out of 5

11K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 97% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

Query and Request for refund

Hello, I have trouble logging in with Standard Premium in Studocu. There is clearky an error in the App. Can I get a refund for my payment?

27 February 2026
Unprompted review
Studocu logo

Reply from Studocu

Hi Gabriella,

Thank you for your review. 

We are sorry to hear you cannot log-in to your account and that you encountered an issue with our app. We have already received your messages about this matter, to which we have already responded. Please get back to us and we will be happy to assist you further if needed! 

Keep in mind that you can always reach us at suppot@studocu.com and our team will respond to you promtly!

Kindest regards,
Iokasti
Studocu Team

Rated 1 out of 5 stars

there are barley any resources listed

there are barley any resources listed, so wasted a lot of time trying to upload my resources when I barley got anything in return. Huge waste of time do not recommend

28 February 2026
Unprompted review
Studocu logo

Reply from Studocu

Hi Chloe,

Thank you for your review. We're sorry your experience wasn’t what you expected.

Kindly note that uploaded documents go through a review process before any rewards are applied. 
To explore content, you can search our database here: https://www.studocu.com/en/search and use the filters to narrow your results. 

If you don’t see any documents yet, it may be that no one has uploaded materials for that topic. New content is added daily, and by following courses, books, or users, you’ll get notified when something new is available. If you require further information, please do not hesitate to contact us at support@studocu.com.

Kind regards,
Paola
Studocu Team

Rated 5 out of 5 stars

I always use the platform for all my academic and professional work.

I always use the platform for all my academic and professional projects. It has helped me a lot. I highly recommend it.

26 February 2026
Unprompted review
Studocu logo

Reply from Studocu

Hi Sakhile,

Thank you for your 5-star review!

It makes us proud to hear that Studocu has been such an important part of your studying and that you recomend it to others. We hope our platform has helped you achieve your best results!

Happy Studying, 
Iokasti
Studocu Team

Rated 5 out of 5 stars

So very resourceful and a huge help in…

So very resourceful and a huge help in furthering education

25 February 2026
Unprompted review
Studocu logo

Reply from Studocu

Hi Summer,

Thank you so much for taking the time to leave us a 5-star review. We're glad to hear you found it resourceful and helpful! That truly means a lot to us. We'll keep doing our best to provide you with the same great support moving forward.

Kind regards,
Paola
Studocu Team

Rated 3 out of 5 stars

Because the "payment" to acess the…

Because the "payment" to acess the document we need to download (and download this) is very complicated! Soooo long and complex! We need to contribute, but in more reasonable way.

25 February 2026
Unprompted review
Studocu logo

Reply from Studocu

Hi Lara, 

Thank you for your review and feedback.

We appreciate your comment and we understand that you find the process of uploading documents complex. We will be happy to learn more about your experience with this feature, as well as your suggestions, therefore, feel free to let us know at support@studocu.com. 

Your opinion is always valuable to us and we are always happy to resolve any questions you might have!

Kindest regards,
Iokasti
Studocu Team

Rated 1 out of 5 stars

refund is not processed

refund is not issued even after 10 days

25 February 2026
Unprompted review
Studocu logo

Reply from Studocu

Hello there, 

Thank you for taking the time to leave us your feedback. 

Refund processing times can vary depending on the original payment method and your bank’s processing policies. In general, it takes 5-10 business days for the funds to appear in your account.

We’d be happy to check the status of your refund for you if you so wish. You can send us an email at support@studocu.com with your email address and any relevant transaction details so we can investigate this for you right away.

Once again, thank you for taking the time to leave us your feedback. 

Kind regards,

Nicole
Studocu Team

Rated 3 out of 5 stars

I'm working at Meridian Combined…

I'm working at Meridian Combined school, we installed the premium package on one computer, but when I want to use the package on a different computer i have to pay again?

25 February 2026
Unprompted review
Studocu logo

Reply from Studocu

Hello Marie, 

Thank you for reaching out.

Our Premium subscriptions are linked to an account, not to a specific computer. This means you should be able to access the Premium features on another device by simply logging in with the same account that was used to purchase the subscription.

If you’re being prompted to pay again, it’s possible that you’re logged into a different account or that there may be a login issue. Please double-check that you’re using the correct account credentials.

If the issue persists, kindly send us the email address associated with the subscription and any relevant payment details at support@studocu.com, and we’ll be happy to look into this for you as promptly as possible.

Kind regards,

Nicole
Studocu Team

Rated 1 out of 5 stars

With each file I wanna read

With each file I wanna read, I must upload 3 files, it really annoying.

25 February 2026
Unprompted review
Studocu logo

Reply from Studocu

Hi Duy,

Thank you for your honest review and for sharing your experience. 

We understand that you are not fully satisfied with our feature of uploading documents. Kindly note that each uploaded document that is accepted, will grant you access to Premium for a certain amount of days. This means that you can access all documents you need, just by uploading yours, once. 

We will be happy to help you with this process, if there is anything you need, therefore, feel free to reach out to us at support@studocu.com. We are here to help!

Kindest regards,
Iokasti
Studocu Team

Rated 5 out of 5 stars

Excellet

Excellet the web.

25 February 2026
Unprompted review
Studocu logo

Reply from Studocu

Hi Gregorio,

Thank you for the 5-star review!

It is amazing to hear that our paltfom is excellent. We hope Studocu has helped you do an excellent work with your sutying too!

Kindest regards,
Iokasti
Studocu Team

Rated 1 out of 5 stars

I hate the update.

I hate the update.
I have to upload so many documents just to earn 15 days of free download.
Before I need maybe, just a couple.

24 February 2026
Unprompted review
Studocu logo

Reply from Studocu

Hi there,

Thank you for your review. We truly appreciate your feedback and understand how frustrating this can be. We’ll share your comments with our team of developers, who are always looking for ways to improve the platform. If there’s anything else you need, such as more specific information or guidance, please don’t hesitate to reach out to us at support@studocu.com. 

Kind regards,
Paola
Studocu Team

Rated 5 out of 5 stars

I can download pdf

I can download pdf, homework, notes, and other things from my courses.
The plus is that you can search by university and clas

24 February 2026
Unprompted review
Studocu logo

Reply from Studocu

Hi Victoria,

We’re really happy to hear that you’ve noticed our daily commitment to making study materials accessible. We work hard to make all of this available in many convenient ways to support everyone throughout their academic journey.

If there’s anything else we can do to help, we’re always here for you.

Warm regards,
Martina 
Studocu Team

Rated 1 out of 5 stars

Worst worst

24 February 2026
Unprompted review
Studocu logo

Reply from Studocu

Hi there,

Thank you for taking the time to share your feedback with us. We’re sorry to hear that your experience hasn’t met your expectations, and we’d really appreciate the opportunity to understand what went wrong.

If you’re open to it, feel free to reach out to us at support@studocu.com so we can look into the issue and assist you further.

Kind regards,
Martina 
StuDocu Team

Rated 5 out of 5 stars

Excelent folders

23 February 2026
Unprompted review
Studocu logo

Reply from Studocu

Hi Gerson,

Thank you for the 5-star review. 

It ia amazing to hear that our platform has excellent notes. We hope you have found everything you were looking for to do your best work!

Happy studying, 
Iokasti 
Studocu Team

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