Really good experience during my in person assessment. All went smoothly, whole process explained before we started which helped to put me (and my client) at ease. The gym was on the smaller side bu... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Study Active is one of the UK’s leading and most established providers of Personal Trainer qualifications. Study Active is an Active IQ approved centre delivering CIMSPA endorsed and Ofqual regulated Gym Instructor & Personal Trainer courses, delivered by online and blended learning. Rated “Outstanding” by CIMSPA and “Highly Recommended” by ukactive, Study Active prides itself for delivering exceptional course quality, cutting edge innovation, and excellent customer service. In addition to Personal Trainer courses, we also offer the prestigious RSPH Level 4 Award in Nutrition as well as a range of other professional development courses. We also pride ourselves on the careers support that we provide our graduates due to our substantial links with nationwide Gyms and Personal Trainer companies. Our holistic approach makes us a very popular choice for anyone wanting to enter and progress in the fitness sector.
7 Paynes Park, SG5 1EH, Hitchin, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I undertook my level 2 Gym Instructor practical with Chris at Study Active and I cannot fault the service I received. From the moment I arrived at the gym and met with Chris I was immediately put at ease, the session was described to me and we got down to business. Presently studying for level 3.

Reply from Study Active
I had my L3 practical assessment today with Colin and he made it such an comfortable experience as I was pretty nervous when I arrived. I was very thankful that he was clear and helpful about what was expected of me during this assessment. Thankfully, I passed:)
I have completed my L2 & L3 with study active and it has been a good experience throughout, they have been supportive and helpful when I have needed additional advice or when I was stuck with anything; very quick to reply.

Reply from Study Active
I had my practical assessment this weekend with Chris and he was fantastic. Very friendly, clearly explained the process and gave great feedback that will help me with my future development.

Reply from Study Active
Great Support and Guidance from Colin
I recently had the pleasure of being assessed by Colin during my Level 2 Gym and Fitness course through Study Active, and I must say that my experience was very positive. From the very beginning, Colin took the time to explain everything about the assessment in detail, which made me feel at ease. His supportive approach was invaluable, especially when I needed extra input during my practical assessment with my client, Laura.
Colin was always open to questions and encouraged me to reach out whenever I needed clarification or assistance. His dedication to my development in the fitness sector was evident, and I genuinely appreciate the guidance he provided.
Thank you, Colin, for your great support throughout the whole process!
Gail

Reply from Study Active
⭐⭐⭐⭐⭐ Excellent Support from Colin!
Colin was incredibly supportive during my Level 3 Personal Trainer practical assessment. His clear guidance, patience, and encouragement made the process smooth and enjoyable. I truly appreciate his help and highly recommend Study Active!
Thank you Colin!

Reply from Study Active
Had my practical assessment with Chris on Saturday and he made the whole session a great experience. I turned up full of nerves but he immediately put me at ease as he was friendly, professional and very knowledgeable. The whole assessment was well organised and thought out the two hour session flew past and before I knew it I had finished and passed! Thank you Chris and thank you Study Active.

Reply from Study Active
Level 2 gym instructor course. It was comprehensive course that was easy to access and follow. The tutor team were easy to contact and extremely quick and responsive. The feedback for the coursework was very helpful. My practical exam with Chris was brilliant. He was very supportive, informative and gave great coaching and feedback. He made it a very positive experience. Thanks so much.

Reply from Study Active
Recently completed my lvl3 pt course with Study Active, a company I would highly recommend! They have supported me throughout the course immensely. And I special thank you to Chris Walsh, he was so supportive during my practical assessment and we had a lot of fun!

Reply from Study Active
I’ve had a really nice experience completing my L2+L3 with study active. From the tutorials available to the support from the tutor team, everything has been super streamlined, easy to digest and has very much expanded my understanding of health and fitness. Big thanks to Colin for making my L3 practical exam a smooth and easily understandable experience. I very much appreciated the constructive feedback I received throughout and after the assessment!

Reply from Study Active
Completed my level 2 Gym Instructing course yesterday. Super straightforward and informative material made it very achievable. I was very nervous about the final practical assessment but Colin was lovely and helped me throughout, thank you!
On to level 3!

Reply from Study Active
It's a pleasure to do a course on my qualification with Study Active. They always respond quickly and help with everything if there are any questions, the course itself is good and gives a lot of information. And also I want to say a big thank to Colin for conducting my practical assessment for his professionalism and friendliness.

Reply from Study Active
Did my level 2 and 3 at the age of 56 with study active. The course material was very comprehensive and the tutors always easy to get hold off to answer any questions or deal with concerns, which they always did in a very friendly and informative way. My practical assessments were with colin who made the while process very straightforward and helped to ease any anxieties

Reply from Study Active
I recently completed my level 3 online personal training course with Study Active, and I couldn't be more satisfied with the experience! The curriculum was incredibly comprehensive and covered every aspect of personal training in detail. I found the flexibility of studying online to be perfect for my busy schedule, allowing me to balance my studies with other commitments. The support from tutors was outstanding, always available to answer questions and provide guidance. The practical sessions were invaluable, giving me the hands-on experience I needed to feel confident in my skills. I especially appreciated the wealth of resources available, from online materials to engaging webinars. Study Active truly prepared me for my certification exams and my future career as a personal trainer. The career advice and networking opportunities were an added bonus, making me feel ready to dive into the fitness industry. I highly recommend Study Active to anyone looking to pursue a career in personal training. Thank you Study Active for making my dream come true ⭐️⭐️⭐️⭐️⭐️! Andrews Bimpong

Reply from Study Active
This morning I had Chris Lawson examining me for my L2 Practical Assessment and I had a really positive experience throughout. Chris was really welcoming and supportive throughout, and provided me with a lot of knowledge and feedback which has helped me to continue improving my skill set. Would highly recommend him

Reply from Study Active
I used Study Active to complete my Level 2 Gym Instructor and Level 3 Personal Trainer qualifications. Couldn’t be happier with my experience. The courses and exam structures are incredibly thorough and well-designed, making the learning process smooth and effective.
The support team has been outstanding, always providing prompt and detailed explanations whenever I had questions. Their assistance really made a difference.
A special shout-out to Chris, who conducted my Level 2 practical exam. He was knowledgeable, approachable, and made the whole process much less stressful.
Highly recommended for anyone looking to pursue fitness qualifications!

Reply from Study Active
Level 2 Fitness/Gym Instructor course. The learning platform was easy to navigate, broken down into manageable chunks and the supporting learning material was really helpful. It was good that I could revisit the sections as and when required and the practice assessments/ end of module tests were really useful. I liked being able to complete the course at my own pace and managed to complete it all in about 2 months. The team at Study Active were very prompt in responding to queries. The feedback provided on the coursework and client programme was really useful. The practical assessment with Chris was brilliant - he put me at ease, was really encouraging and he gave great feedback for the assessment and for coaching in general. I was nervous about the assessment, but I actually really enjoyed it!

Reply from Study Active
I have been extremely pleased with the PT level 3 course, support and advice given to me by the study active team.
I am so pleased to of passed my practical exam on Saturday with Chris.
He was excellent with all his tips and support and I would highly recommend booking your practical with him, he has a wealth of experience, and puts you at ease from the minute you arrive. Cheers James M

Reply from Study Active
My experience with study active was brilliant. Cannot fault them nor the learning facilities. They were very patient, although I took longer than anticipated to complete the courses, but overall, very happy. My tutor Kelly and the team very responsive and supportive, would highly recommend!!

Reply from Study Active
My assessor Chris was great; really encouraging and genuinely helpful. He made the practical assessment a very smooth process.
The coursework element of the course took longer than expected, sometimes the communication wasn't clear as to what was required.
Overall, a good experience and box ticked to furthering career development.

Reply from Study Active
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.