TRAINFITNESS Reviews 

657
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 122 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the tutors and instructors for being incredibly supportive, highly knowledgeable, and making every session truly fun and engaging. People also note that the online course material is comprehensive, well-structured, clear, and easy to follow, helping students build confidence in their new skills. Additionally, consumers point out that learner support team members are always very responsive and helpful whenever questions arise during their studies. Some reviewers were not happy with the distance learning option, specifically mentioning tight completion time limits and feeling completely isolated without receiving sufficient guidance from staff.

What people talk about most

Staff

People report positive experiences with staff, highlighting that tutors are exceptionally knowledgeable,... See more

User experience

Clients share positive opinions on user_experience, highlighting clear online course structures and helpful... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting exceptional support and quick... See more

Service

Consumers find service to be positive, sharing fantastic experiences across various distance and in-person... See more

Quality

Reviewers highlight positive aspects of quality, expressing immense satisfaction with the superb content and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I attended a practical prep e class with Rob last evening that was really helpful.Rob explained everything we need to do clearly.He is very supportive and answered any of our queries.I would recommend... See more

Rated 5 out of 5 stars

I absolutely LOVED my experience with train fitness. I completed the two week in person course and it’s the best decision I’ve made in a long time. The training is thorough, engaging, and confidence b... See more

Rated 5 out of 5 stars

Distance study was perfect for me! The amount of flexibility around the course was key for me as I work shifts. I could do my practical assessments on late evenings because my local gym is 24 hours.... See more

Rated 5 out of 5 stars

I have just completed the L2 Gym instructor course with the in-person weekend sessions. The online learning is very comprehensive. Dives deep into the science and covers everything you need to know t... See more


Company details

  1. Fitness and nutrition
  2. Vocational school

Written by the company

We provide a wide variety of fitness courses from personal training qualifications and fitness instructor courses to group exercises course and additional CPD courses for fitness professionals.


Contact info

4.8

Excellent

TrustScore 5 out of 5

657 reviews

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4.8

All reviews

(657)

121 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A great course for those looking to do at their own pace

I've just completed the L2 Gym Instructor course (distance learning option), and it was great to be able to do it all at my own pace around other commitments. The platform was really straightforward to navigate, and any time I had a query, they were quick to respond. My final assessments were marked within days of submission too, and I really appreciated the personal call to tell me I'd passed! I'm now looking into my L3!

14 August 2026
Unprompted review
Rated 5 out of 5 stars

Rob from Trian Fitness carried out my…

Rob from Trian Fitness carried out my assessment today. He is very professional and put me at ease throughout the discussion. He gave me invaluable advice at the end which I have taken on board. Thanks Rob

13 August 2026
Unprompted review
Rated 5 out of 5 stars

A great Outdoor Fitness course!

I have recently completed the Outdoor Fitness course with TrainFitness as a distance learner and would recommend it for any current or aspiring fitness professional looking to complete a training course on this subject. The course theory material was clear and comprehensive - it definitely goes beyond the basics to help ensure that you will be fully equipped to prepare and run engaging and successful outdoor exercise sessions with individuals or groups of clients. I liked that there were loads of great exemplar exercise videos included in the course material theory section to support you in successfully passing the video assessment element of the course and to use with future clients (it was nice to have a visual way of learning included to mix it up!).

13 August 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely fabulous company/courses

Absolutely fabulous company! ⭐️
I completed my Level 3 PT course with TRAINFITNESS and had such a fantastic experience that I decided to return and complete their in-person Kettlebell Course.

The course was amazing and was taught by Richard Scrivener, who was incredibly knowledgeable and paid great attention to detail. His expertise and teaching style gave me a much deeper understanding of kettlebell training and, most importantly, the confidence to now teach kettlebells safely and effectively to my clients.

I highly recommend TRAINFITNESS to anyone looking to further their knowledge and qualifications in the fitness industry. I personally love their in-person courses, the hands-on experience makes such a difference!
I will be doing more. Also CIMSPA credited.

Thank you, TRAINFITNESS! 💪🏾

30 July 2026
Unprompted review
Rated 5 out of 5 stars

The course was really great

The course was really great, I did have a bit of trouble getting it all done within the 6 month timeframe, it was mainly my fault as I did not organise myself properly. That said I was able to extend the course for an extra month which I thought the price was reasonable. My assessor Katie was extremely helpful and marked my assignments fairly quickly so that I could complete the rest of it in the extended time.

Thank you very much again TRAINFITNESS I appreciate all the support you offer and look forward to coming back to you guys when I want to progress further.

Zac :)

2 August 2026
Unprompted review
Rated 4 out of 5 stars

Distance Study L1 and L2 Gym and PT Instructor Experience

I've just completed the L1 and L2 Gym and Personal Training instructor qualification, using the Fully Distance Study option.

The online theory is really in-depth and there was actually way more information than I was expecting, but I actually really enjoyed working my way through and learning it. I think it's really important that PT's understand anatomy and the science behind exercise.

The structure of the online theory course is very logical and it's easy to work through whilst filling out the portfolio and required worksheets. I also enjoyed the combination of teaching methods through videos, audio and reading.

With the practical assessment submissions, the information about what is required is both within sections of the LAP, the app and online, and I found this could be quite confusing to work out exactly what was required to pass. After reaching out to the team however, I was sent over an exact check-list for each of the videos - I think this would've been great to have had as part of the course material so it was all in one place to mark off.
Apart from that though, I felt the videos in the app and explanations in the online material made it really clear why we were doing the videos and what was expected.

With regards to Course support, I couldn't have asked for a better experience. Every time I had a question it was answered within 24 hours and I really felt like the team were on hand to help.

Doing the distance study option, it is on you to be independent in getting the course done, which is why it's such a flexible option! However, if you require support, use it! as it's very much available to you through learner support.

On final thing, I ended up going over the 6 month mark. It's definitely doable in 6 months but make sure you have an decent amount of free time ahead of you to do it (which I didn't do) + 2 weeks left of the course when you submit as if the marking goes over you have to pay for the extension.

Overall, great experience, very happy I chose to do it with Trainfitness!

2 August 2026
Unprompted review
Rated 4 out of 5 stars

I think the course itself for GP…

I think the course itself for GP Exercise Referral is great in terms of how extensive it is. However, as someone who is dyslexic I struggled with the non pdf version of this course, and there being no reader online which can format the text to aid me.

The course overall, is a great idea as it encoruages those who are unlikely to exercise or who haven't exercised for years into a gym and to get the support they need.

Would love to see more people take part in this scheme!

31 July 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommend!

I had a great experience using Trainfitness. There were a lot of options when I was looking for a course but Trainfitness seemed to be the best value for money.

I enrolled on distance learning study, and found the online content super easy to follow and stay focused on (as a fellow adhd'er). The multiple choice question lay out was really helpful for me and it was easy to see how far a long on your course you were and what was outstanding.

When it came to the practical assessments I did struggle a bit to film them at the gym. I decided to upgrade to the fast track virtual clinic to complete these and I would highly recommend. Katie was really helpful, and helped me not only pass all of my assessments but also fully understand what I am teaching. It was also a great opportunity to get live feedback on my coaching skills from Katie and the other learners.

I would highly recommend the Trainfitness courses and can't wait to enrol on another one

30 July 2026
Unprompted review
Rated 5 out of 5 stars

Achieved Gym Instructor working…

Achieved Gym Instructor working remotely and part-time. The Trainfitness portal and mobile app combined with the workbook, support team and a great process worked a treat. My Advice - trust the process and use the eClasses, they work a treat.

27 July 2026
Unprompted review
Rated 5 out of 5 stars

I did the in person course for both the…

I did the in person course for both the gym instructor and level 3 personal trainer and I throughly enjoyed myself. Ben and Katie were amazing and made my experience great. Thank you Ben and Katie!

4 July 2026
Unprompted review
Rated 5 out of 5 stars

I'm so glad I signed up with TrainFitness

I hadn't embarked on any serious study since the last Century and for the first time really looked forward to studying. I got a real kick out of completing each of the online lessons with the worksheet MCQs and wished that my former studying could have taken the same format. Loved that. The content on the courses is superb quality. As a remote learner there were times when I (temporarily) felt a little lonely, wondering if I was making good progress, doing the right things. I enrolled on one of the e-classes for Gym LAP - thoroughly recommend them. It gave me confidence, a chance to hear from other remote learners. The tutor was Rob Barraclough who I could tell from the first moment was a nice person and I really enjoyed that and the other. He was very enthusiastic and encouraging and clearly knew what he was talking about. I spoke to him about some of my concerns about videoing the practical assessments and he really put my mind at rest and gave me the confidence to go out and get them done. I am so glad that I signed up with Train Fitness. I'm working on my Personal Trainer LAP now and I'm really enjoying it. I also had telephone conversations with Ben and Radek and they were so helpful in that they made me feel like I was valued as a client and could not have done more to help me. Thank you to all at TrainFitness.

19 July 2026
Unprompted review
Rated 5 out of 5 stars

I had a great experience studying with…

I had a great experience studying with TRAINFITNESS
The staff are more than happy to help and always available on call for any queries that I had.
The in-person training was engaging and fun and the teacher was supportive
The learning itself was informative and I feel very confident going into the Fitness industry with the amount of knowledge that I learned from this course.
Highly recommend

16 July 2026
Unprompted review
Rated 5 out of 5 stars

Best course provider

Best course provider!

I have successfully completed two courses with train fitness first level 3 pt and now level 4 nutrition and they have supported me throughout.

I want to say a massive thank you to Katie who legit sat on the phone whilst I was having a mid life crisis and coached me through it all.

Honestly words can't describe how grateful I am to have the support and now I can apply these qualifications to the real world!

15 July 2026
Unprompted review
Rated 5 out of 5 stars

Success as a Distance Learner

As a Distance Learner I have had a positive experience completing my Level 2 Gym Instructor qualification. I'm now going onto my Level 3 Personal Trainer with ease. The flexibility of the course has suited me well and the team are very supportive and always responsive to questions. The system to upload your assessments is a little clunky, but the fact I could self-record my practical, without having to see an examiner in person has suited me well.

15 July 2026
Unprompted review
Rated 5 out of 5 stars

Level 2 Gym Instructor: 3 day in-person fast track

I completed the 3 day in-person fast track option for Level 2 Gym Instructor. I had a brilliant experience! By the end of the three days, my confidence had increased more than I thought was actually possible in such a short length of time. This was due to the really positive environment created in the class, my great classmates, and the thoughtful, encouraging feedback provided by our tutor, Ben. It worked really well as a next step to the in-depth online learning I had completed for the course so far. I feel enthused and equipped to begin a career change into this industry.

3 July 2026
Unprompted review
Rated 5 out of 5 stars

Good experience

The courses are structured clearly, easy to follow. The learner success could always reply on time to help with my questions. Good learning experience overall!

10 July 2026
Unprompted review
Rated 5 out of 5 stars

Very pleased with Exercise Referral course.

I recently completed the exercise referral course with TRAINFITNESS and I thoroughly enjoyed the whole experience. the course was easy to follow, very insightful and interesting. The communication between learner and tutors is very seamless and easy to use. Overall very pleased and I am sure I will come back in the future to learn more with them. Many thanks to Rob and Ben who were very supportive towards the end of my course also.

9 July 2026
Unprompted review
Rated 5 out of 5 stars

highly recommended

I really enjoyed the two week in person PT course with Train Fitness. It was a fantastic experience, very informative, thorough and detailed, as well as being lots of fun. Ben is hugely experienced and knowledgable, and brought great energy and enthusiasm to every day of the practical work. The team has also been brilliant at responding to any queries I have. I would highly recommend the course to anyone interested in the fitness industry, as I feel it has given me a really strong grounding to kick-off my health and fitness career.

8 June 2026
Unprompted review
Rated 5 out of 5 stars

highly recommended

I really enjoyed the two week in person PT course with Train Fitness. It was a fantastic experience, very informative, thorough and detailed, as well as being lots of fun. Ben is hugely experienced and knowledgable, and brought great energy and enthusiasm to every day of the practical work. The team has also been brilliant at responding to any queries I have. I would highly recommend the course to anyone interested in the fitness industry, as I feel it has given me a really strong grounding to kick-off my health and fitness career.

8 June 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic experience with TrainFitness and an amazing tutor!

I am just about to complete my GI and PT course, and I can't fault TrainFitness on anything. They are incredibly supportive and helpful. Even when I changed my study option, they continued to be fair and accommodating. I would recommend everyone to go for the fast-track virtual-live clinics. It was a brilliant experience! The course content is so easy to follow and highly comprehensive (even for me, as English isn't my first language). Special mention to my tutor, Katie, whose outstanding support made a massive difference during the clinics. She made the days so easy to follow—she is a real motivator, incredibly helpful, and her knowledge is second to none. She also turned absolutely everything into a positive experience, which I find to be a great personal quality. I just can't wait to progress to the Master level with TrainFitness!

19 June 2026
Unprompted review

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