StylemixThemes Reviews 143

TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 60 reviews, reviewers overwhelmingly had a great experience with this company. Many customers consistently praise the exceptional customer service and the helpfulness of the staff, noting their professional and responsive approach. People frequently highlight the quick response times and the efficient solutions provided by the support team, which contributes to a smooth user experience. Reviewers also appreciate the user-friendly interface and the overall design of the products, finding them reliable and easy to adapt to their needs. However, some customers also noted issues with the website and updates, mentioning that these sometimes caused glitches or broke functionalities. A few other people also felt that the support could be slow or unhelpful, with some experiencing long waiting times for customization or receiving generic responses.

What people talk about most

Customer service

Users describe positive interactions with customer service, highlighting the team's responsiveness,... See more

Staff

Reviewers mention positive feedback about staff, highlighting their professionalism, responsiveness, and... See more

User experience

Clients share positive opinions on user experience, with many finding the interface easy to use, clean, and... See more

Response time

Reviewers highlight positive aspects of response time, with many customers praising the quick and helpful... See more

Website

People report ambiguous experiences with website functionality, with some reviewers praising certain themes... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I use rhe Cost Calculator Pro. We find the calculator works across all platforms and is really quite beautiful in the excellence of its design. I LOVE the way we can define functions and variable... See more

Company replied

Rated 5 out of 5 stars

Great theme....apart from theme the author support is great. really appreciate their effort in giving solutions to ticket raised. Customer support panel is so user friendly ....wonder why don't other... See more

Company replied

Rated 5 out of 5 stars

Great customer support. Lisa of Stylemix has helped me so many times! I've been using Masterstudy for years now and the support is really superb. I stayed with stylemix because of their great d... See more

Company replied

Rated 5 out of 5 stars

Motors Car Dealer Plugin is really good to present our Products. It´s easy to youse for our Sales Team. And the Customers can Filter the List of Products. For the Sales Team it´s Like a Formular wh... See more

Company replied


Company details

Written by the company

Discover our WordPress Themes and Plugins. Created by StylemixThemes - Envato Power Elite Author. All Designed Items are Responsive and Updated Constantly.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

143 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

This is my third month with…

This is my third month with StylemixThemes as I have been using their MasterStudy LMS plugin and quite fascinated by the features. Seeing the price value it is A LOT cheaper than other LMS option. The plan for 'Lifetime' subscription package was quite of a savior for me.

Secondly, their ticket supporting system is also affective, user-friendly and above all they're quite responsive. One slight suggestion I'd like to give is that, it would be great if they can also provide the Users to mark the tickets are resolved.

Overall 5/5

3 March 2025
Unprompted review
StylemixThemes logo

Reply from StylemixThemes

Thank you for your fantastic feedback! 😊 We're thrilled to hear you're enjoying MasterStudy LMS and finding great value in it. We also appreciate your suggestion regarding ticket resolution, we’ll take it into consideration for future improvements.

Rated 5 out of 5 stars

The best…

I bought Healthcoach template from Stylemix and it's fantastic. The technology with which it is made is cutting-edge. The template is full responsive and the support is real. They deserve 5stars, Thanks to the team.

1 March 2025
Unprompted review
StylemixThemes logo

Reply from StylemixThemes

Thank you for your wonderful feedback! 🌟 We're glad you're loving the HealthCoach template and our support.

Rated 5 out of 5 stars

Great Product

Support team is great and always able to help

25 February 2025
Unprompted review
StylemixThemes logo

Reply from StylemixThemes

Thank you for your kind words! 😊 We're always here to help whenever you need us!

Rated 4 out of 5 stars

Problem was solved

A formula problem I couldn't figure out myself was solved from a very competent support at first interaction. I would give 5 stars for the support if it didn't take 4 days for first response to my question. here is room for improvement.

22 February 2025
Unprompted review
StylemixThemes logo

Reply from StylemixThemes


ChatGPT said:
Thank you for your honest feedback! 😊 We're glad our support team could solve your issue in the first interaction. We understand the frustration with the response time and appreciate your patience, we’ll work on improving this. Your input helps us get better!

Rated 5 out of 5 stars

Perfect support for Consulting WP...

I’m delighted with the exchanges I had with Julia regarding the Consulting WP theme.
Efficient, responsive, and truly available, this person always finds solutions despite the challenges that can arise when meeting our clients' needs. It’s incredibly reassuring and a real pleasure to work with true professionals!
Thank you again.

19 February 2025
Unprompted review
StylemixThemes logo

Reply from StylemixThemes

Thank you for your wonderful feedback! 😊 We're thrilled to hear about your great experience with Julia. She truly goes above and beyond! If you ever need anything, we're always here to help.

Rated 5 out of 5 stars

Best LMS Plugin and very helpful support

MasterStudy is best LMS, and they have very helpful support team .. highly recommended

1 January 2025
Unprompted review
StylemixThemes logo

Reply from StylemixThemes

Thank you so much for your kind words! 😊 We are delighted to hear that you're happy with MasterStudy LMS and our team.

Rated 5 out of 5 stars

Using motors with motors pro plugin for…

Using motors with motors pro plugin for wordpress.
This includes a free theme which is very well thought out and designed for any easy car buying experiencing with buttons for contacting the dealer as well as booking a test drive. We are using it for a parallel industry so had to make a few mods. I find the support staff knowledgeable and helpful. It is a very new plugin and has the inevitable few teething problems which they have investigated and scheduled to solve. A serious professional company.

27 January 2025
Unprompted review
StylemixThemes logo

Reply from StylemixThemes

Thank you so much for sharing your experience! We’re glad to hear that the Motors theme and Motors Pro plugin have been working well for you and that you’ve found the design and functionality helpful.

Rated 1 out of 5 stars

Can't reach any live support

Can't reach any live support! Scam about prices. It says there is sale for Cost Calculator Individuals plugin which is $118 but when I click buy now it says $169

19 December 2024
Unprompted review
StylemixThemes logo

Reply from StylemixThemes

Dear User,

Thank you for bringing this to our attention! Please take a closer look at the pricing during checkout. The subtotal will display the original cost, but the discount is applied in the final total below. Kindly try again to confirm the discounted price.

This is the only report we've received about this issue, so it might be a temporary glitch. To troubleshoot, please refresh your browser, try another one, or use incognito mode.

Once your purchase is complete, you can activate premium support and create a ticket using this link: https://support.stylemixthemes.com/tickets/new
Alternatively, you can reach out to the plugin support team via WordPress.org or the theme’s support tab on ThemeForest.

If you could share more details about the issue you’re experiencing, that would be super helpful. We’re here to ensure everything goes smoothly! 😊

Thank you for your understanding and patience.

Rated 5 out of 5 stars

Amazing theme

Another new website was delivered to a new client using, Consulting - Business, Finance WordPress Theme by StylemixThemes.

More then 5-star customer service!

19 November 2024
Unprompted review
StylemixThemes logo

Reply from StylemixThemes

Thank you so much for your kind words and for choosing the Consulting - Business, Finance WordPress Theme by StylemixThemes for your client's website! We're thrilled to hear about your successful project and are honored to be part of it. Your appreciation means the world to us, and we’re always here to support you. 😊⭐

Here’s to more amazing websites ahead! 🚀

Rated 5 out of 5 stars

Great company with great products and…

Great company with great products and important is, that support is excellent.

19 November 2024
Unprompted review
StylemixThemes logo

Reply from StylemixThemes

Thank you so much for your kind words and for choosing us! 😊 We truly appreciate your support and are thrilled to hear that you're happy with our products and services. Your satisfaction inspires us to keep delivering our best. If there's ever anything more we can do for you, just let us know! 🙌✨

Rated 4 out of 5 stars

Cost Calculator PRO is a very useful and flexible plugin

Bought Cost Calculator plugin PRO version to get an order form running for our car club. Calculator setup was easy and proved to have a really flexible set of possibilities. After buying PRO I could not get the order form working. A simple question to the help team offered a quick solution. Price difference for a tear and lifetime is a bit big, but it's worth the investment. Minor point: their marketing team is very active, almost agressive with 2-4 mails every week so far. But you can opt-out :-)

1 November 2024
Unprompted review
StylemixThemes logo

Reply from StylemixThemes

Thank you so much for choosing the Cost Calculator PRO version and for sharing your experience with us! We're delighted to hear that you found the setup easy and appreciated its flexibility. 😊

It's great to know our support team was able to provide a quick solution for your order form—your satisfaction is our top priority! We understand your perspective on pricing and email frequency, and we truly appreciate your honest feedback. We'll share it with the respective teams to continue improving your experience.

If there's ever anything else we can assist you with, don’t hesitate to reach out. Thank you for your trust and support—it means the world to us! 🚗✨

Rated 5 out of 5 stars

Great plugin

Great plugin, great support and a truly dedicated team behind this project.

7 November 2024
Unprompted review
StylemixThemes logo

Reply from StylemixThemes


Thank you so much for your kind feedback! 😊 It truly means a lot to us to know that you're enjoying the plugin and our support. We're dedicated to ensuring the best experience for our users, and your words inspire us to keep improving. If there's anything we can do for you, don't hesitate to reach out—we’re always here for you! 💙

Rated 1 out of 5 stars

Not a good LMS

Truly a rollercoaster of an experience with this team. I inherited a website built with their MasterStudy LMS and had to get used to it quite quickly.. this website was having all kinds of issues which we were able to quickly narrow down to compatibility with MasterStudy.

After months of back & forth with support agents blaming everything but the plugin I was finally able to connect with Eric who was actually quite helpful. He truly put the effort in to try and find a solution, and we did temporarily.

Things were OK for a while but we have now returned to playing whack-a-mole with bugs & problems in their plugin. When one issue is "solved" by their team, another pops up. Half of the widgets are "deprecated" and do not work. The widgets that are supported are full of bugs. Their support team mostly tries to shift blame or provides complicated fixes that include extensive database work.

I do not recommend this team and their LMS. There are many options available, especially if you are starting from scratch and not stuck with it like we are.

12 November 2024
Unprompted review
StylemixThemes logo

Reply from StylemixThemes

Hello,

Thank you for taking the time to share your experience. First, I want to sincerely apologize for the challenges you’ve faced while using MasterStudy LMS. We truly understand how frustrating it can be to deal with ongoing issues, especially when you’re trying to manage a website efficiently.

I’m glad to hear that Eric was able to provide some help and find a temporary solution—your kind words about his efforts mean a lot to us. However, I’m deeply sorry that the overall experience has not met your expectations. It’s clear that the issues with deprecated widgets, persistent bugs, and the complexity of fixes have been a significant source of frustration. Please know that we take feedback like yours seriously, and it drives us to improve.

As you’ve rightly noted, MasterStudy LMS is a robust and complex platform, and while we test thoroughly before each release, issues can sometimes arise in live environments due to diverse setups and compatibility challenges. That said, our team is continuously working to enhance the plugin and theme, address bugs, and simplify processes for users like you.

We genuinely hope to turn your experience around. If you have an active support period, we encourage you to create a ticket so we can assist you directly. If not, please reach out to us on the support forums on WordPress.org or ThemeForest—we’re here to help in any way we can.

Once again, I’m truly sorry for the difficulties you’ve encountered, and I hope we can regain your trust as we work to make MasterStudy better for all our users. Thank you for giving us the chance to address your concerns.

Best Regards
MasterStudy LMS team
Stylemixthemes

Rated 5 out of 5 stars

Fast respond for services

24 October 2024
Unprompted review
StylemixThemes logo

Reply from StylemixThemes

Thank you for your kind words! 😊 We’re thrilled to hear that you’re happy with our quick response. Providing prompt and efficient support is always our priority, and your feedback means a lot to us. If there’s anything else you need, don’t hesitate to reach out—we’re here to help! 🚀

Rated 5 out of 5 stars

Improved Support and Smooth Experience After Initial Issues

I originally purchased the MasterStudy LMS theme from StyleMix Themes, expecting a smooth experience after being impressed with the free version. Initially, after a recent update, I encountered significant issues, with the platform freezing when I tried to create new courses. On top of that, I was frustrated by the lack of response from customer support.

However, I’m happy to provide an update: Since then, I’ve received excellent one-on-one support from Madina, who responded in under 24 hours and provided all the necessary information to resolve the issue. Now, my LMS is working smoothly, just as it did before the update.

Thanks to Madina’s timely help, I’m back to using the platform effectively, and I appreciate the support that turned things around.

Even worse is the customer support. I reached out several times, and despite my frustration and urgency, I received no response at all. It’s incredibly frustrating to pay for a product that no longer works and not get any help when needed.

I’m disappointed with the lack of professionalism and the overall experience. I had high hopes for this theme, but it has been a waste of money and time. Unless they make drastic improvements to both the product and their support, I cannot recommend MasterStudy LMS or StyleMix Themes.

18 September 2024
Unprompted review
StylemixThemes logo

Reply from StylemixThemes

Dear Ricardo Serrano,

I'm truly sorry to hear about the frustrating experience you've had with our MasterStudy LMS theme. Your satisfaction means a lot to us, and it pains me to know that we've let you down.

I completely understand how critical it is for you to have a smooth and reliable platform for creating courses. The issues you've encountered are not reflective of the quality we strive to provide, and I want to make things right for you as quickly as possible.

Please allow me the opportunity to personally assist you in resolving these problems. Could you reach out to me directly at pr@stylemixthemes.com? I am committed to addressing your concerns promptly and ensuring that the theme works seamlessly for you.

Your feedback is incredibly important, and we are dedicated to making the necessary improvements to both our product and our customer support. I genuinely hope you'll give us the chance to restore your confidence in MasterStudy LMS and StylemixThemes.

Once again, I apologize for the inconvenience you've experienced, and I look forward to helping you resolve these issues.

Warm regards,
MasterStudy Team

Rated 1 out of 5 stars

Terrible customer service. RUN A MILE

Terrible customer service.
Months to respond.
RUN A MILE

21 August 2024
Unprompted review
StylemixThemes logo

Reply from StylemixThemes

I am truly sorry to hear about your frustration with our customer service. While our response time is typically 1-2 business days, higher ticket volumes can occasionally cause delays. Your feedback is very important to us, and we deeply regret the inconvenience this has caused.

We genuinely want to make things right. If you have an active support period, please create a ticket so we can assist you directly. If not, you’re welcome to reach out on the WordPress.org or ThemeForest support forums—we’re here to help however we can.

Thank you for sharing your concerns, and we hope to regain your trust as we continue to improve Stylemix Products and our support services.

Rated 1 out of 5 stars

Impossible to get help from them

Impossible to get help from them. The theme is broken, the site doesn't load and they're impossible to get a hold of. NOT OK!

The Support system sits behind a ticketing system that you can't use without an id of sorts, which is impossible to get.

8 July 2024
Unprompted review
StylemixThemes logo

Reply from StylemixThemes

We’re very sorry to hear about your frustration. If your system meets the requirements and both the theme and plugins are up to date, there shouldn’t be any issues. However, if you’re experiencing problems, please don’t hesitate to reach out to us. You can create a ticket through our support system, or contact us on WordPress.org or ThemeForest—we’re here to help.

We truly hope to address any concerns you have and change your opinion about our product and service. Thank you for giving us the chance to assist you!

Rated 1 out of 5 stars

i've purchased eroom pro

i've purchased eroom pro , and when i tried to create new meeting or webinar it says ' Your site has a critical error bla bla. after deactivating that plugin everything is fine. i send them emails also open support ticket. didn't get any response from them.

26 June 2024
Unprompted review
StylemixThemes logo

Reply from StylemixThemes

We’re sorry to hear about the experience you had. If you still need any assistance with eRoom Pro, we’re here and ready to help. We truly value your feedback and would love the chance to turn your opinion around. Please let us know how we can assist!

Rated 1 out of 5 stars

This is a follow-up to my previous…

This is a follow-up to my previous request #67451

"Fwd: two affiliate sales"

I really appreciate your response.
But your response without my affilaite payment or invoice, will not work for me.

Because i am not getting any positive response or answers from your affiliate sales team. Its not fair for me. I earned some money from your affiliate in the November December Christmas or deals days. But i am not getting my affiliate money in my PayPal account. from last 4 months my payment is pending. and your marketing manager Bob pr@ stylemixthemes.com not giving me a proper follow up. later on he was busy from Word Camp 2024. After waiting i received nothing.

2 January 2024
Unprompted review
StylemixThemes logo

Reply from StylemixThemes

Dear Abdul Rehman,

Thank you for getting in touch, and I truly appreciate your patience as we address your concerns regarding the affiliate payment. I have reviewed your account history, and it appears that a payment was made to you in January. Could you kindly confirm if this is the payment you are referring to? Or, if there is another product affiliation you are expecting payment for, please let us know so we can ensure everything is in order.

Could you kindly provide more detailed information regarding which specific product or transaction you are referring to so we can ensure that we review and process the correct payment for you? We're committed to resolving this for you and hope to clear up any confusion so we can continue working together smoothly.

Additionally, I’ve previously contacted you via email, and I would really appreciate it if you could reply so we can continue this communication and resolve the matter as quickly as possible.

Looking forward to your response and hoping we can improve your experience with us.

Best regards,
StylemixThemes team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look