STYLEVANA Reviews 20,172

I HAVE BERN WAITING FOR A MONTH WHERE ISMY PACKAGE I HAVE BEEN TEXTING YOU ALL THE TIME JUST GIVE ME MY MONEY BACK BEFORE I GO TO THE POLICE

So impressed. Ordered loads of bits and pieces uk site came to £54. Really good value for what I ordered. And only took just over a week to arrive. Would definitely use again!

Placed and payed my order more than a month ago. The next day they said it was packed and ready to leave. Since than no news, no tracking number, radio silence. Asked support for the tracking number, said it was still to be sent. Two more weeks, asked to cancel the order, and to give me my money back and since today no news. SCAM!!!!!

I ordered on the 5th March and it arrived on the 17th March, I had tracking available from about the 11th of march. Although it says dispatched within 24hours is does sometimes take longer but the order always arrives, all sealed and perfectly packed. I’ve ordered many times from stylevana and I’ll continue to do so, but I won’t expect the delivery to be any faster when it’s coming from china.

I'm surprised by so many bad reviews.
Yes, you have to wait. I live in Croatia and it takes 15 to 20 days to get my package from Stylevana. So what?
They have really good prices and I always receive my package in good condition.
Also they sell some products that are hard to find elsewhere like 15% and 20% AZ
So far, 6 purchases, happy with all of them

HUGE SCAMER!!! PLACED AND PAID AN ORDER almost 3 weeks ago AND NEVER RECEIVED IT! Stay away and don't pay in advance! their customer service gave me a non existent tracking number!

i have ordered many products in one order BWSVDEB2000368917 from Stylevana on 17.02.2026, around 100euro, but affer 2 weeks I didnt had any info. I sent email and they said they were waiting for 1 product to complete the order, then i said to remove that product and ship immediately. Till now is a month from order date, the order has not been arrived and I dont know the status.
Stylevana is from Hongkong and will ship to Europe.
I will never order again.
Just want to share the experience at Stylevana and recommend not to buy.

I don’t buy the justification that “it’s coming from the other side of the world”!
I’ve had many orders from companies in Asia (I live in Europe) and they’ve ALL managed to deliver my orders in under 2 weeks!
Been waiting 2 weeks for my order from Styvana and nothing has been updated on their shipment tracking in 18 days!!!
There are many other websites we could shop from that are much more competent in delivering the products in time.

I’ve contacted them and they weren’t even trying to be apologetic about their massive incompetence. Just sending me ai generated responses regurgitating the same BS over and over again!

DO NOT RECOMMEND!

For starters they make it really hard to notice it’s an asian storefront. Not an issue in itself, but I need to know this won’t be delivered in a few days.
Secondly, when my order got lost between carriers, for more than 4 weeks their support was abysmal. Most responses appeared to be AI generated or written by someone who did not read my messages. When I did get a human they told me to wait while their internal claims process takes place.
I have purchased the product elsewhere and filed a claim with my credit card company. Misleading advertising and not customer oriented at all. Will never shop with them, regardless of price difference,

Non-delivery after 45+ days, ignoring tickets & reviews! Demand full refund 88 EUR
Order date: Jan 26, 2026
Tracking: 5P65D71088008 (Clevy Links, stuck on Italy warehouse since Feb 8!)
I ordered skincare products worth 88 EUR . Package arrived in Italy Feb 8 but NEVER moved. Multiple tickets ignored, even their “10 days wait” email from Sylvena . Now ignoring 2 Trustpilot reviews too!
No delivery after 45+ days. EU consumer rights violated. Refund NOW or AGCM complaint! Stylevana scams Europeans with cheap shipping but zero service. AVOID!

Very disappointing with the customer service and shipping experience! I ordered the items on 3rd of March, as my brother was travelling back to Sri Lanka and I wanted to goods delivered by 19th (almost 3 weeks time) however I sent multiple reminder and then on the 12th March they are writing asking for a verification over the address ! And I provided the required documents and they haven’t got back! Very very disappointing!

I had ordered products from Stylevana on 21st Feb, its been 16th March and there is no sign of products. After multiple messages, they said that the courier has been transferred to DHL. However, its been 7 days that there has been no movement on that as well. In 2026, one cannot expect to receive a parcel after a month. There is no way to cancel it. They said I can return it and request refund but I am thinking what if I return it, will I ever get refund too? or would I have to follow up 100s of times to get a reply. Would never ever recommend this site to anyone. I am from Germany so i can give benefit of doubt for a few days...but not for a month.

DO NOT BUY FROM THIS COMPANY!!

If they lose your shipment they will refuse a refund until the "shipment is returned to the warehouse' (which could be never).

My package was dispatched TWO MONTHS AGO in February 2026 then before it got to me the tracking said "Recalled on request of the sender" or similar.

"We are awaiting for the parcel to be returned to our warehouse.
Once the shipment returns back to us, we will contact you accordingly Please note that we can only offer compensation once the order is received in our warehouse."

Terrible website and terrible service. I received my product after 3 months. When I first registered and placed the order everything seemed fine, but as soon as I paid and tried to log back into my account, my password suddenly stopped working.

I contacted customer service, but it was completely useless. I sent many emails explaining that the password reset link was not working, and I specifically asked them not to send me the same link again. Guess what they did? They kept sending the same link that didn’t work.

Absolutely useless support. I will never buy from them again. The service is terrible. At least I was lucky that they shipped the products, because by that point I had almost given up hope of receiving them.

I ordered and items were all available, paid gor express shipping. It has been almost 3 weeks and no delivery, when I emailed in about 2 weeks ago they apologised the delivery for the delay, the email also says I will have my order within 2-5 days as I have paid express delivery been about 10 days since this email, no update and no order. I emailed again a day ago and no further response.

I ordered 2 items at January 2026 and I never reviewed. I contacted customer service and after all they issue for me a code for replace a order. I try just simply reorder using provided code, but order couldn't be confirmed until I add something else to my basket. And again - I am waiting for 3 items in total from Stylevana 3th month and I have Nothing!!!!! Scam !!!!!
I will never buy anything from Stylevana!!!! They do not answer for my emails any more.

Update after 2 weeks - Stylevana's customer service share with me great new that order has been dispatched and I am waiting another week and another, they have no clue what is going on. Still - SCAM!!!!!

Stylevana did not send me a confirmation email or tracking information. When my package failed to materialize, I emailed them twice. They never replied. $100 down the drain. They are a scam.

I ordered 3 times and every time there is significant delay in products dispatch - 3-4 weeks, so it took 1 month in average to get my order. I choose only products marked "Ready to be dispatched in 24 hours" but every time it turned out they are out of stock and I need to wait, as per customer service. Customer support is ok, they respond quickly but it's not impacting on shipments delays. Products I got are fine too, no complaints.

Very disappointing experience. My order was never delivered, and the courier confirmed in writing that the parcel was damaged during transit and cannot be delivered. After months of supposed investigation, Stylevana has provided no refund and no replacement. Consider this before purchasing.

First time using this website and I can safely say that NEVER AGAIN. It's been 10 days since I placed my order, and it's not even dispatched. Poor customer service has to deal with my emails now, shame on you stylevana. Just cancel my order refund my money as I need these products NOW not 1 MONTH LATER.