SubaruPartsDeal.comReviews 

376
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 166 reviews, reviewers overwhelmingly had a great experience with this company, frequently praising the quality of the products received, often noting them as original or OEM parts. Customers found the pricing to be very competitive, often significantly lower than dealerships, making it a cost-effective option for their needs. The delivery service was consistently highlighted for its speed and efficiency, with many parts arriving on time or even earlier than expected, well-packaged and in excellent condition. However, some customers experienced issues with delivery, citing slow shipping times or receiving incomplete orders. A few other people also felt that the product received was not as described or appeared to be used, despite paying for a new item, and some noted a lack of clear communication regarding product color or availability.

What people talk about most

Product

Reviewers highlight positive aspects of product, often finding the exact genuine parts needed at reasonable... See more

Delivery service

Consumers generally express satisfaction with the delivery service, frequently highlighting fast shipping... See more

Price

Clients share positive opinions on price, with many reviewers finding parts at a fraction of dealership costs... See more

Quality

Customers had positive experiences with quality, often praising parts for being original, new, and a perfect... See more

Order

Reviewers generally express satisfaction with the ordering process, highlighting its ease and the accuracy of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Part was great quality, original. Site easy to use and like that entering VIN ensures correct part is ordered. Appreciate the lower price compared to other sites. Shipping was pricey, but still lesser... See more

Rated 5 out of 5 stars

I was able to pick up several oil and air filters for my Subaru Outback at a very fair price. The items were shipped two days after the order was placed and delivered three days after shipment.

Rated 5 out of 5 stars

Got what I ordered, was able to add it to my Subaru just fine. My only issue is I didn’t know what color it was until it came in the mail. That would have been nice to clarify online. I have a green... See more

Rated 5 out of 5 stars

SubaruPartsDeal had the part I needed at a reasonable price. It arrived at my door on schedule in excellent condition. Couldn't ask for more.


Company details

  1. Auto parts shop

Written by the company

Are you a proud Subaru owner seeking the best in genuine parts and accessories for your beloved vehicle? Look no further than SubaruPartsDeal.com! As the leading supplier of brand-new Genuine Subaru parts at unbeatable discounted prices, we offer an extensive range of products shipped directly from authorized Subaru dealers to your doorstep.

Written by the company


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

376 reviews

5-star
4-star
3-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(376)

143 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great website

Great website
Easy to find parts on images

Prices were better than dealers near me.
Great communication and fast shipping.

14 August 2025
Unprompted review
Rated 2 out of 5 stars

Missing parts in the package

Good afternoon. Today I received a package with brake pads. Inside instead of 4 pieces there were only 3 (2 inner and one outer). Also there was no grease in the package. Very bad experience.

12 August 2025
Unprompted review
SubaruPartsDeal.com logo

Reply from SubaruPartsDeal.com

We're sorry to hear about your experience and truly appreciate you bringing this to our attention. This is not the level of service we aim to provide, and we’d like the opportunity to make things right.
A member of our team will be reaching out to you directly to discuss the situation further. We value your input and hope to resolve this promptly.

Rated 1 out of 5 stars

Some of the worst customer service possible.

One of the worst customer service experiences possible after my shipment was damaged. It took 2.5 months multiple calls and emails to get them to refund only part of the order that was damaged. I have genuinely considered if they are running a scam on the RMA side by how challenging it was to get them to do anything. Unfortunately, I am still out about $380 from the order due to them refusing to honor the second part of the RMA and completely ignoring me. I would highly recommend to avoid them at all costs.

14 July 2025
Unprompted review
SubaruPartsDeal.com logo

Reply from SubaruPartsDeal.com

We're sorry to hear about your experience and truly appreciate you bringing this to our attention. This is not the level of service we aim to provide, and we’d like the opportunity to make things right.
A member of our team will be reaching out to you directly to discuss the situation further. We value your input and hope to resolve this promptly.
We're sorry to hear about your experience and truly appreciate you bringing this to our attention. This is not the level of service we aim to provide, and we’d like the opportunity to make things right.
A member of our team will be reaching out to you directly to discuss the situation further. We value your input and hope to resolve this promptly.

Rated 5 out of 5 stars

Got what I ordered

Got what I ordered, was able to add it to my Subaru just fine.
My only issue is I didn’t know what color it was until it came in the mail. That would have been nice to clarify online. I have a green Subaru, but the replacement door handle is black. I really don’t mind, especially for the price I paid for everything (and it just being a piece of plastic), but something for the website to consider.

24 July 2025
Rated 1 out of 5 stars

You sent the wrong wrong part number part number

You sent the wrong part number

24 July 2025
SubaruPartsDeal.com logo

Reply from SubaruPartsDeal.com

We’re genuinely sorry to hear that your experience didn’t go as expected. Feedback like yours helps us see where we fall short, and we’re already looking into how we can do better moving forward.

Thank you for taking the time to let us know.

Rated 5 out of 5 stars

Extremely Satisfied

The part I ordered was exactly as described and as shown on the drawing for my car's year, make and model. It was packaged well and was undamaged upon arrival. The fit and function was per OEM design.

9 June 2025

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