Suitableshop Reviews 

1,864
TrustScore 4.5 out of 5

4.5

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See what reviewers are saying

Rated 5 out of 5 stars

Delivery was a little confusing, but the staff there was incredible in making sure it happened. I live in the states and with customs tricky they made sure it got there and not with much lost time. I... See more

Rated 1 out of 5 stars

they lost my package from Amsterdam to Porto because they use a carrier with 1.7 score on trustpilot. They need 5-6 business days for an investigation of a parcel that's been lost for two weeks alr... See more

Company replied

Rated 5 out of 5 stars

I bought some MAC Chino which initially didn't arrive and was thinking I'd been ripped off but turns out was down to Dutch Postal strike. Soon as it ended my trousers arrived a day later. It was a... See more

Rated 5 out of 5 stars

After failure by deliveryservice, our problem was salved perfectly and even more than that by Suitables. We received another pullover right away, however the original was delivered a week later, ope... See more

Company details

  1. Men's clothes shop
  2. Clothing Shop
  3. Winterwear Store

Written by the company

Wij zijn Suitable. Al meer dan 20 jaar helpen we mannen om er op hun best uit te zien, elke dag weer. Dat doen we met herenkleding die niet alleen goed staat, maar ook goed voelt. Denk aan tijdloze basics die altijd kloppen en stijlvolle eyecatchers waarmee je een statement maakt. Onze collectie duurzame herenmode gaat seizoen na seizoen mee en is gemaakt van materialen die je graag draagt. Of je nu kiest voor ons eigen Suitable-label of een van de 50+ premiummerken, je kunt rekenen op een assortiment vol oog voor details, pasvorm en comfort. Wij geloven dat stijl iets persoonlijk is. Daarom denken we met je mee, geven we eerlijk en deskundig maatadvies en helpen we je kiezen wat past bij jouw karakter, bouw en de gelegenheid waarvoor je je kleedt. In onze 29 winkels staan onze stijlexperts klaar met persoonlijke aandacht, een glimlach en een verse espresso. Terwijl jij verschillende looks past, letten wij op de details die het verschil maken.  Shop je liever vanuit huis? In onze herenmode webshop vind je dezelfde service, inspiratie en het complete aanbod. Daarnaast ontdek je er informatieve blogs, inspiratiepagina’s en keuzehulpen waarmee je eenvoudig je garderobe een stijlvolle update geeft. Met slechts een paar klikken bezorgen we je bestelling gratis én vlot bij je thuis.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2k reviews

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Replied to 100% of negative reviews

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4.5

All reviews

(1,864)

249 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

From order to delivery

From order to delivery, less than a day - Great simple service and the shirt is awesome and fits well as i used the guide to make sure my size was correct as i know not all clothes designers follow the same criteria (looking at you Gant!)

28 February 2023
Unprompted review
Rated 3 out of 5 stars

If you want an order within 2-4 days…

If you want an order within 2-4 days don’t bother! I have had to ring today to cancel my order I wouldn’t bother again! However they issued my refund no issues. They need to be more clear on delivery.

28 February 2023
Unprompted review
Suitableshop logo

Reply from Suitableshop

Hello, we appreciate you taking the time to post your review. We are very sorry to hear that you have this feeling about ordering from us.
Unfortunately, in this case the item had to be ordered from another location first, we apologise that you were not properly informed about this.

Rated 1 out of 5 stars

Poorly costumer service or management

Poorly costumer service or management. I ordered the same third T-shirt just different color. Unfortunately, it looks different than the other 2 we have at home. Nobody would confirm mistake. So why this one is different than the others two? I sent pictures to confirm, all I heard it was that I am not right

15 February 2023
Unprompted review
Suitableshop logo

Reply from Suitableshop

Thank you for taking the time to write this review, your opinion is important to us. We are sorry that you had this experience with our webshop. Our customer service is already in contact with you about the article in your order, they will reach out to you shortly.

Rated 1 out of 5 stars

I never got the pants i order

I never got the pants i order. Instead the told me that i have send the pants back. Complete bad compagny. They dont react on my emails

2 December 2022
Unprompted review
Suitableshop logo

Reply from Suitableshop

We appreciate you taking the time to post your review. We are very sorry to hear that you have this feeling about ordering from us. We hope you will give us some more information so we can resolve this for you.

Thank you again for your review. We hope to hear from you soon.

Rated 5 out of 5 stars

Excellent quality Tenson fleece.

A lovely warm, quality Tenson fleece, which is difficult to source in the UK. It is the only 'tailored'fleece I have found and is a great fit.
Arrived here well packed and on time. Very happy!

30 November 2022
Unprompted review
Rated 2 out of 5 stars

Very very bad

Very very bad. I dont how this site won a price two years in a row. Ordered a jacket. Not on stock. But only after i paid ofcourse. And i needed to mail them myself to hear about it. Pathetic.

The only good thing is that they refund the money. We will wait and see.

Edit: the money is back in my account. Very fast! Thank you.

Never again. Dont order here anything.

6 December 2022
Unprompted review
Suitableshop logo

Reply from Suitableshop

Thank you for taking the time to write your review. We apologize for the inconvenience of the article that wasn't available.
Sometimes articles sell faster than desired, we do aim to have our stock as accurate as possible. In these cases we send an email and offer the customer a different article, or they can choose one themselves.
In your case the item was sold out without our prior knowledge. We again apologise for the inconvenience.

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