My self matt and cade came in on 17/5/2026 as we had been recommended by a friend , what an amazing experience from start to finish a special mention to Iris who was amazing so professional and help... See more
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Review summary
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Excellent service from the girls at the Bishop Auckland store. Visited on Sunday and saw what we wanted. The girls ordered it all in and I came back the following Saturday and tried everything on, abs... See more
Company replied
Kerin was fantastic. Quick no fuss exchange as I'd measured up incorrectly. Even sorted my pocket square out for me. 😁 Lovely clean and bright store, obviously very popular. In the short time I... See more
Company replied
Liv and Kerin served us today at Bishop Auckland, they were helpful friendly and most of all gave great advice. Bought a great looking suit which the girls helped select, by taking into account where... See more
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Company details
Written by the company
In-store and online retailer
Contact info
United Kingdom
- suitculture.co.uk
4.9
Excellent
1k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Jazzy was lovely and really helpful
Jazzy was lovely and really helpful, was quick and easy and the suits are lovely, we travelled an hour but was worth it, definitely will recommend
24 May 2026
Unprompted review
Reply from Suit Culture
Thanks so much for the lovely review 😊 We’re really glad the trip was worth it and that Jazzy made everything nice and easy for you.
It’s great to hear you’re happy with the suits as well — she’ll be so pleased to know she helped make the whole experience a good one.
Really appreciate the recommendation and the effort you made travelling to see us 👔✨
My fiancé recommended suit culture for…
My fiancé recommended suit culture for grooms men, best men and father of the bride suits what can I say we booked a fitting and had a great experience from start to finish staff we're so helpful and knowledgeable.me and the best men went back for 2 more suits for my stag do to Ascot! Can't recommend them enough A++++
14 February 2026
Unprompted review
Reply from Suit Culture
What a brilliant review — thank you so much 😊 We’re so glad you had such a great experience getting everyone sorted for the wedding, and even better that you came back again for the races too!
It’s great to hear the team helped make everything feel easy and gave you confidence with all the choices along the way. Sounds like you’ll all be looking sharp for both the wedding and the stag do 👌
Really appreciate the recommendation and support 👔✨
Jazzy was super helpful in the Bishop…
Jazzy was super helpful in the Bishop Auckland store in helping me get a new suit. Helped me with sizing and every other detail! Thank you!
23 May 2026
Unprompted review
Reply from Suit Culture
Thanks so much for the lovely review 😊 We’re really glad Jazzy could help you get everything sorted and make finding the right suit nice and easy.
Thanks again for the support 👔✨
Extremely helpful
Extremely helpful. Fantastic service jazzy and Olivia. Cheers
23 May 2026
Unprompted review
Reply from Suit Culture
Thanks so much for the great review 😊 We’re really glad you had such a positive experience with Jazzy and Olivia — they’ll both be so pleased to hear your kind words.
Really appreciate the support and hope to see you again soon 👔✨
Booked a appointment with iris today…
Booked a appointment with iris today for wedding suits great service and suits are top quality and good price would definitely recommend
23 May 2026
Unprompted review
Reply from Suit Culture
Thanks so much for the lovely review 😊 We’re really glad you had a great experience with Iris while getting your wedding suits sorted.
She’ll be so pleased to hear your kind words. It’s great to know you were happy with both the quality and value as well.
Really appreciate the recommendation and hope you all have an amazing day when it comes 👔✨
Gorgeous suits
We bought our wedding suits at the Newcastle store and the team were super helpful and organised. The suits were absolutely gorgeous, we got so many compliments and they even did a child’s size in the matching suit for our 1 year old. ☺️
10 January 2026
Unprompted review
Reply from Suit Culture
It’s amazing to hear how many compliments you received — and we bet your little one looked incredible in the matching suit too ☺️ Those little details make such special memories.
Thanks again for choosing us to be part of such an important day, and congratulations to you both 👔✨
Purchased a suit waistcoat and jacket…
Purchased a suit waistcoat and jacket for a wedding I have coming up. before ordering, I had been in contact via email regarding some questions, their customer service was top notch, speedy and very informative answering everything I needed. The products themselves are excellent and extremely well made, however did need to exchange for a smaller size on the waistcoat however this was not a problem as the process was quick and no issue at all. Great experience all round👍🏼
20 May 2026
Unprompted review
Reply from Suit Culture
Thanks so much for the brilliant review! 😊 We’re really pleased to hear you had such a positive experience from the very beginning, especially with the support over email before placing your order. It’s always nice to know the team were able to answer everything clearly and make the process feel easy before you committed to buying.
Really appreciate you taking the time to leave such thoughtful feedback, and we hope you have an amazing time at the wedding 👔✨
Absolute brilliant customer service
Absolute brilliant customer service. Two suits bought today. And served by a gorgeous lady called Liv ☺️
20 May 2026
Unprompted review
Reply from Suit Culture
We'll be sure to pass along your lovely review to Liv — she’ll really appreciate it! Hope you’re loving the new suits and thanks again for the support!👔✨
Liv and Kerin at Suit Culture
Liv and Kerin served us today at Bishop Auckland, they were helpful friendly and most of all gave great advice. Bought a great looking suit which the girls helped select, by taking into account where and when I will be wearing it.
It's great that you can mix and match every item, size and fit it the store. We were extremely happy with the end result and the whole experience.
20 May 2026
Unprompted review
Reply from Suit Culture
Thanks so much for such a lovely review 😊 We’re really glad Liv and Kerin could help you put together the perfect look and make the whole experience an enjoyable one from start to finish.
Being able to mix and match different fits, sizes, and styles in store is something we know customers really value, so we’re pleased it helped you get exactly the right outfit.
Liv and Kerin will both be so happy to hear your kind words. Thanks again for the support and we hope you feel amazing wearing the suit 👔✨
Really good experience and service from…
Really good experience and service from Jazzy. Reasonably priced and good quality suits!
19 May 2026
Unprompted review
Reply from Suit Culture
Thanks so much for the great review! 😊 We’re really glad you had such a positive experience with Jazzy — she’ll be so happy to hear your feedback.
It’s great to know you were happy with both the quality and value as well. Really appreciate the support and hope to see you again soon! 👔✨
Returning Customer
After buying a suit last year for my partner we knew exactly where we would go when he needed another one for a wedding this weekend.
Once again the staff helped him get sorted as he has lost weight since last time and found one that fits him perfectly. Cannot fault the suits or the staff.
Thanks again!
15 May 2026
Unprompted review
Reply from Suit Culture
Thank you so much for coming back to us again! 😊 It really means a lot that we were your first choice when another special occasion came around.
We’re so pleased the team could help find the perfect fit again and make everything nice and easy, especially with the changes since his last visit.
Your continued support and kind words about both the team and the suits genuinely mean a lot to us. Hope you both have an amazing time at the wedding! 👔✨
100% recommend ♡
absolutely amazing service and a gorgeous range of suits to try. My son was well looked after and he looks amazing for his prom. 100% recommend
14 May 2026
Unprompted review
Reply from Suit Culture
Thank you so much for the lovely review! 😊 We’re so pleased your son found something he feels great in for prom — it’s such a special occasion and we love being part of it.
It’s great to hear he felt comfortable and looked after during the appointment too. 👔✨ Really appreciate the recommendation and support.
Amazing experience from start to finish
My self matt and cade came in on 17/5/2026 as we had been recommended by a friend , what an amazing experience from start to finish a special mention to Iris who was amazing so professional and helpful she guided the groom and my son his best man into his dream suit iris definitely knows her stuff , we are now booked in to take my father in law and my fiancé brothers and his other best man in for there suits , so if anyone has any hesitation don’t!!! get your self booked in
Many thanks
Amber
17 May 2026
Unprompted review
Reply from Suit Culture
Thanks so much for your review. We're glad to hear you enjoyed your experience and that Iris could assist you effectively. Customer satisfaction is extremely important to us so it means a lot that you chose our business.
Well worth a visit
Well worth a visit
the staff were knowledgeable, approachable and extremely patient with us making everything about the visit stress free
16 May 2026
Unprompted review
Reply from Suit Culture
Thank you for your kind review and taking the time to leave us a review. We're delighted to hear you had such a positive experience with our team and their service.
Amazing customer service the quality on…
Amazing customer service the quality on the suits and i will be coming back for more suits in the future i highly reccomend
14 May 2026
Unprompted review
Reply from Suit Culture
Thank you for sharing your experience with us. We're thrilled to hear everything went smoothly and that you were satisfied with the service provided. Your recommendation and supported are truly valued.
Lovely staff
Came into store having booked an appointment for our wedding, outstanding service from the start, all the girls were lovely, Emilia took our appointment and was pleasant and happy to accommodate to all the styles we wanted to try, would recommend! Very professional and great suits :)
16 May 2026
Unprompted review
Reply from Suit Culture
Thank you so much for your wonderful review! We’re thrilled to hear you had such a great experience with us while choosing suits for your wedding.
Emilia and the team will be so pleased to hear your kind words — we’re passionate about making every appointment relaxed, professional, and enjoyable while helping you find the perfect style for your big day.
Thank you again for your recommendation, and we wish you all the best for your wedding!
Had a great experience in bishop…
Had a great experience in bishop Auckland store. Two ladies served me and helped answer every question.
Even helped remote size my friend whilst I was in to take something away on the day.
16 May 2026
Unprompted review
Reply from Suit Culture
Thank you for your fantastic review! We’re so pleased to hear you had a great experience at our Bishop Auckland store. Our team always aims to go above and beyond, so it’s wonderful to know the ladies were able to answer all your questions and even help with sizing your friend .
We really appreciate your support and hope to see you again soon!
Wrong waist coat
Nice suit and quickly arrived. Trousers came extremely tight fitted. I also received a single breasted waist coat rather than the double breasted I ordered
15 May 2026
Unprompted review
Reply from Suit Culture
Hi Dan,
Sorry to hear you received the single breasted waistcoat instead of double. We are more than happy to rectify this quickly for you.
Please email help@suitculture.co.uk with your order number and we can help with the next steps.
Thank you for your order
Not accommodating what so ever!
Not accommodating what so ever! Was due to go shopping with my family and wanted to pop in quickly to try on 2 suits that I had already identified. I required no help as I already know my size, I just wanted to quickly pop in the shop try on the 2 suits and leave. I made an appointment out of courtesy, they were fully booked which is understandable. However when I explained my circumstance that I didn’t really need help or anyone to look after me just wanted to quickly try 2 suits on they said I couldn’t as I had too many family members with me. Expected me to only come in with my partner and leave the rest of my family outside.
Ended up going to Moss inside the metro centre, having previously bought a suit from suit culture 3/4 years ago, although more expensive you cannot put a price on quality! Won’t be shopping here again.
26 April 2026
Unprompted review
Reply from Suit Culture
Hi Anth,
Thank you for your feedback, and we’re sorry to hear you were disappointed with your experience.
We’d just like to clarify that we would never ask anyone’s family members to stand outside, and that was certainly not our intention. We were already fully booked for appointments that day you requested, so unfortunately we weren’t in a position to accommodate an additional fitting, even a quick one, while ensuring we maintained the level of service we aim to provide for all customers.
We do appreciate that you were trying to fit us into your day, and we’re grateful that you considered shopping with us. Thank you for giving us a try, and we wish you all the best with your new suit.
Our wedding was this weekend
Our wedding was this weekend, and I can honestly say the suits we brought from suit culture were absolutely amazing, all the sizing was exactly what was specified, for the price you pay the quality is 2nd to none, we needed to change a couple of items and the turn around was fast and of no hassle what so ever, Suit Culture have been nothing more than professional of the highest quality and nothing was to much trouble, I would highly recommend them to any wedding party in the future.
Thank you all so much Leigh & Dawn the new Mr & Mrs Adey ❤️
9 May 2026
Unprompted review
Reply from Suit Culture
Wow — thank you so much for such a lovely review Leigh & Dawn! It honestly means a lot to hear how happy you were with everything for your big day.
We’re so pleased the suits were exactly right and that any changes needed were sorted quickly and stress-free — that’s exactly the experience we always hope to give. Seeing everything come together for a wedding makes all the hard work worth it.
Thank you again for choosing Suit Culture to be part of such a special occasion, and for recommending us to your friends and family.
Congratulations to the new Mr & Mrs Adey! 👔🤍
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