My self matt and cade came in on 17/5/2026 as we had been recommended by a friend , what an amazing experience from start to finish a special mention to Iris who was amazing so professional and help... See more
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Review summary
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Excellent service from the girls at the Bishop Auckland store. Visited on Sunday and saw what we wanted. The girls ordered it all in and I came back the following Saturday and tried everything on, abs... See more
Company replied
Kerin was fantastic. Quick no fuss exchange as I'd measured up incorrectly. Even sorted my pocket square out for me. 😁 Lovely clean and bright store, obviously very popular. In the short time I... See more
Company replied
Liv and Kerin served us today at Bishop Auckland, they were helpful friendly and most of all gave great advice. Bought a great looking suit which the girls helped select, by taking into account where... See more
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Company details
Written by the company
In-store and online retailer
Contact info
United Kingdom
- suitculture.co.uk
4.9
Excellent
1k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Visited Newcastle store from Scotland
Visited Newcastle store from Scotland. Reanne was really helpful and knows her stuff. Very easy to deal with, thanks again 👍🏻 🏴
9 May 2026
Unprompted review
Reply from Suit Culture
Thanks so much for making the trip down from Scotland to visit us! 😊 We’re really glad you had a great experience in our Newcastle store. We'll be sure to show Reanne your kind review.
Thanks again for the support, and hopefully we’ll see you again in the future!
Jazzy was very attentive
Jazzy was very attentive, knew my son’s size by just looking at him.. he was blown away by this ! Very helpful and caring
9 May 2026
Unprompted review
Reply from Suit Culture
Thank you for the lovely review! 😊 We’re glad your son was impressed with her sizing skills - we'll be sure she knows you appreciated her help.
Thanks again for your kind words, we really appreciate it 💙
5 star service
Travelled all the way down from Edinburgh, Scotland to the Newcastle store and it was absolutely worth the journey! From the moment we stepped through the door, the staff were welcoming, attentive, and genuinely helpful throughout our visit.
A special mention to Reanne, who was outstanding from start to finish — friendly, professional, and an absolute credit to the team, knowing her stuff. She went above and beyond to make sure we had a great experience.
Highly recommend this store - definitely will definitely return!
9 May 2026
Unprompted review
Reply from Suit Culture
Thank you so much for such a lovely review — and for travelling all the way from Edinburgh to visit us! 😊 We’re so happy to hear the trip was worth it and that you felt looked after from the moment you arrived.
Reanne will be absolutely buzzing to read this — the whole Suit Culture team really cares about making sure every customer has a great experience, so your kind words mean a lot to us.
Thanks again for the recommendation and support. We’ll look forward to welcoming you back next time you’re down in Newcastle!
Travelled down from Scotland to get a…
Travelled down from Scotland to get a suit for a wedding, the quality is great and the service was even better. Was assisted in store by Reanne who was so helpful and knowledgeable.
9 May 2026
Unprompted review
Reply from Suit Culture
Thanks so much for the lovely review and for making the trip down from Scotland to see us! 😊 We’re really glad you were happy with both the suit and the service.
Hope you have an amazing time at the wedding, and thanks again for choosing Suit Culture 👔
Great experience 5*
Went into the Gateshead store to get a suit for my pal's wedding, the staff were great helping me get sorted with my size as I had no idea what size I was.
Got so many compliments on the day as well felt great.
Thanks!
24 April 2026
Unprompted review
Reply from Suit Culture
Thanks so much for the great review! 😊 We’re really glad the team at our Newcastle store could help you get the right fit — sizing can be tricky when you’re not sure, so it’s great to hear they made it easy for you.
Even better that you got so many compliments on the day! 👔✨ Hope to see you again soon for the next big occasion
Fantastic suits and experience
Fantastic suits and experience, Olivia was very friendly and helpful. Highly recommend.
8 May 2026
Unprompted review
Reply from Suit Culture
Thanks so much for the lovely review! 😊 We’re really glad you had a great experience and found the suits spot on. Olivia will be delighted to hear your kind words.
Really appreciate the recommendation, and we hope to see you again soon!
The most perfect suit for prom
Just received the Santorini blue split suit for my sons prom I’m over the moon with how perfect the fit and quality of the suit actually is 😍, my son is 6ft so I was worrying about having to send back with not knowing what the sizes where like, the long length trousers are the perfect length and I measured him as 36 chest but went a size up and got a 38 so glad I did very happy and only took a day to come and professionally packaged not a crease in sight thanks again for top service I will definitely recommend and order again.
7 May 2026
Unprompted review
Reply from Suit Culture
Thank you so much for this amazing review! 😍 We’re really glad that our Santorini suit was a perfect fit for your son — especially with prom being such a big occasion.
We totally understand the worry around sizing, so it’s brilliant to hear that going up a size worked out just right for you.
Really appreciate the recommendation and kind words — and we’d love to help you again in the future!
Highly rated - fantastic service and quality.
From start to finish the experience was excellent. The store assistants made the experience easy as i'm usually an indicative person but their recommendations were really helpful and the suit is to a very high standard and fit. Very happy.
7 May 2026
Unprompted review
Reply from Suit Culture
Thanks so much for your kind review! 😊 We’re really glad the team made the whole experience easy and helped you feel confident with your choices — that’s exactly what we aim for.
It’s great to hear you’re happy with the fit and quality of the suit as well. Really appreciate you taking the time to leave this, and we hope to see you again soon! 👔✨
I had a group booking today for 4…
I had a group booking today for 4 people at 11am. Arrived 15 minutes early and met Kerin. Kerin met all of our needs as well as making suggestions of her own. Brilliant service!
3 May 2026
Unprompted review
Reply from Suit Culture
Thanks so much for the lovely review! 😊 We’re really glad your group booking went so smoothly and that everyone got what they needed.
Kerin will be thrilled to hear your feedback so we really appreciate you taking the time to share this!
Visited the Newcastle store last…
Visited the Newcastle store last weekend and we were greeted straight away by a friendly Gent.
My partner wasn’t sure what he wanted and was guided expertly by staff who were all super friendly and helpful.
We came away with the whole works and couldn’t be happier.
Thank you very much and we would recommend over and over again! We will be back!
25 April 2026
Unprompted review
Reply from Suit Culture
Thanks so much for the lovely review! 😊 We’re really glad you felt welcomed straight away and that the team were able to help your partner find exactly what he was looking for.
It’s great to hear you left fully suited and booted & are so happy with it all — that’s exactly the experience we aim for.
Really appreciate the recommendation, and we’ll look forward to seeing you both again next time you’re in!
Lovely experience today at the…
Lovely experience today at the Gateshead store buying our son’s prom suit. Reanne was extremely helpful and was great with our son. Lots of choice in the store!Thank you
2 May 2026
Unprompted review
Reply from Suit Culture
Thanks so much for the lovely review! 😊 We’re really glad you had a great experience in our Newcastle store and found the perfect prom suit for your son.
Reanne will be so pleased to hear your kind review— she always makes sure everyone feels comfortable and well looked after.
Really appreciate you taking the time to share this, and we hope your son has an amazing prom! 👔✨
Great support and advice from Reanne
Great support and advice from Reanne. She handled the process of selecting and fitting 4 wedding tuxes very well and is so knowledgeable and professional
She’s a star!
24 April 2026
Unprompted review
Reply from Suit Culture
Thanks so much for the lovely review! 😊 We’re really glad Reanne was able to support you through choosing and fitting all four wedding Tuxedos and she’ll be so pleased to hear your feedback.
Her knowledge and professionalism really do make a difference, and it’s great to know she helped make the whole process smooth for you all.
Wishing you a fantastic wedding day, and thanks again for choosing us! 👔✨
Happy customer
Order came within a day so happy to the a suit spoke to guys through Instagram who got back to me straight away about sending back two items because I needed a bigger size that new order came within a day everything fits perfectly will be buying again
25 April 2026
Unprompted review
Reply from Suit Culture
Thanks so much for the great review! 😊 We’re really glad everything arrived so quickly and that the team were able to help you sort the sizing out over Instagram without any hassle.
Even better to hear the replacement items arrived fast and everything fits perfectly — that’s exactly how it should be.
Really appreciate the support, and we look forward to seeing you again for your next order! 👔✨
Full progressional service and still…
Full progressional service and still extremely friendly as well, had Evie help us put together a wedding suit and was a 10/10 service, couldn’t recommend enough.
25 April 2026
Unprompted review
Reply from Suit Culture
Thanks so much for the lovely review! 😊 We’re really glad you had such a great experience with Evie at our Newcastle branch.
Evie will be so happy to hear your kind words and we all really appreciate the recommendation!✨
Helpful Stuff
Really accommodating to my scattiness and indecision 😅 (easy return and switch of trouser colour) Thanks to Faye and Liv
29 April 2026
Unprompted review
Reply from Suit Culture
Thanks so much for the lovely review! 😊 We’re really glad Faye and Liv made the process easy for you, even with a bit of indecision along the way 😅 That’s exactly what we’re here for — no stress, just helping you find what feels right.
Thanks again for the kind words!
Amazing and highly recommend!!
Visited the Bishop Auckland store, and received above and beyond customer service by the lovely and very polite and knowledgeable Neve, she was amazing and very helpful, and most importantly, the prices for the excellent quality of suits are superb and very fair.
Would 100% recommend, 10 out of 10!!
28 April 2026
Unprompted review
Reply from Suit Culture
Thanks so much for the amazing review! 😊 We’re really pleased to hear you had such a great experience in our Bishop Auckland store and felt looked after by Neve from start to finish.
We really appreciate the recommendation and your 10/10 rating, that means a lot to the team!
Issue with quality
Suit arrived this morning, generally it’s fine and fits perfectly but the trousers have a red mark at the bottom of the zip area. There’s also loose threads, and overlocking. Ordinarily I’d cut these off but it’s more than what you’d normally see with a new suit. When calling to arrange a return, I’ve been told I can do this for free but would need to reorder a pair of trousers, which will ultimately mean I to pay for next day delivery again, when this is clearly a quality issue.
28 April 2026
Unprompted review
Reply from Suit Culture
Hi Ryan,
Thank you for the review and sorry this wasn’t explained properly on the phone.
We would usually only ask you to order again if you needed the product quickly whilst we were waiting for your return. On the returns form there is a free delivery code when you order again so no next day delivery would have needed to be paid.
Hopefully we can resolve this matter for you. If you need any help with the free return QR code or the redelivery code please email us help@suitculture.co.uk
Thank you
Suit Culture Customer Services
Made it a smooth experience as soon as…
Made it a smooth experience as soon as we walked through the door. Aaliyah was great!
26 April 2026
Unprompted review
Reply from Suit Culture
Thanks so much for your lovely review! 😊 We’re really glad you had such a smooth experience from the moment you walked in — that’s exactly what we aim for.
We'll be sure to pass your kind words to Aaliyah! Really appreciate you taking the time to share this, and hope to see you again soon! 👔✨
Jazzy was more than helpful and really…
Jazzy was more than helpful and really attentive to help us get a suit, helping to try on different options and offering advice. Also great customer service and enthusiasm !
26 April 2026
Unprompted review
Reply from Suit Culture
Thanks so much for the lovely review! 😊 We’re really glad Jazzy was able to help you find the right suit and make the whole process easy and enjoyable. She’s brilliant at taking the time to go through options and making sure everything feels right, so she’ll be really pleased to hear your feedback.
Really appreciate you taking the time to share this!👔✨
Myself and 3 friends Visited the…
Myself and 3 friends Visited the Colchester branch yesterday. Service from Faye and liv was top tier. Outgoing and helpful from start to finish.
They opened my eyes to some new colour choices which I normally would never of gone for . 4 happy customers ready for the races next weekend. Would highly recommend.
25 April 2026
Unprompted review
Reply from Suit Culture
Thanks so much for the brilliant review! 😊 We’re glad you and your friends had such a great experience at our Colchester store.
Faye and Liv will love hearing this — we are so glad you loved our new Summer range and sounds like the new colour choices paid off!
Hope you all have an amazing time at the races next weekend, and thanks again for the recommendation! 👔🏇✨
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