Sun & Ski Sports Reviews 9,148

TrustScore 4 out of 5

4.0

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Rated 5 out of 5 stars

Sun & Ski Sports earned my business the moment I walked in. Their staff pays attention in a way big-box outdoor shops rarely do. They ask the right questions, match gear to skill level, and give y... See more

Rated 5 out of 5 stars

They had great response and the bike I needed with great finance options that will allow me to avoid interest. After receiving my bike shipped from their TN store they inadvertently forgot to inc... See more

Rated 1 out of 5 stars

Ordered an item and never received it. Shipping info says it was delivered but the photo record from fedex isn’t even remotely close to my location. Tried to contact customer support on multiple occas... See more

Rated 5 out of 5 stars

We had to go back twice within a week for bike returns for our 10-year old, who apparently was at the cusp of a 24” and adult (XS) 27.5” bike. While we’d expected the bike team to be annoyed with seei... See more

Company details

  1. Outdoor sports shop

Written by the company

Get the coolest ski jackets, snowboards, ski apparel and snowboard gear from Sun & Ski. Top brands like Burton, Columbia, Obermeyer, and more. Take advantage of hot deals on cool gear.


Contact info

4.0

Great

TrustScore 4 out of 5

9k reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 2 out of 5 stars

Ordered three items that were in stock

Ordered three items that were in stock. Two items were shipped individually, the third item was noted to out of stock and order cancelled. Now, I will need to order the other item again and have to pay shipping for that item alone.

14 July 2023
Rated 5 out of 5 stars

Shipping was fast

Shipping was fast, which I appreciate very much. Once I got my order, I noticed there was an error. Of the two bathing suits I bought my son, one was correct and one was wrong.

I called Sun & Ski Sports. They fixed the problem and I had my correct bathing suit in two days.

Will absolutely buy from them again.

20 July 2023
Rated 5 out of 5 stars

Superior service and shipping

I had previously purchased the same shoes at Journeys. Not only did you all cancel an order, my fault for fat fingering the address, but refunded and shipped out my new order before the fools at Journeys even refunded my original order with them. Thank you for being a breath of fresh air. Your customer service was amazing at canceling my original, incorrect address order quickly and efficiently. Your delivery was fast and I was kept up to date with shipping information along the way. I absolutely love my Hey Dudes and look forward to purchasing from you in the future.

19 July 2023
Rated 1 out of 5 stars

I ordered shoes and yall cancelled my…

I ordered shoes and yall cancelled my order.

18 July 2023
Sun & Ski Sports logo

Reply from Sun & Ski Sports

Hi Dan,

I am sorry for the problems we created by cancelling your order. If you are still interesting in placing an order with us, please let me know at wkenney@sunandski.com and either myself or one of my associates will be more than happy to help.

Thanks,

William

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