The first bottle didn't show results right away, but by week three something shifted. My skin texture improved and the fine lines around my eyes softened. Six months in and I'm a regular customer now... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Their guarantee means something because I've returned products before from other companies and it was a nightmare. This time, the entire process took less than ten minutes online. The refund hit my ac... See more
Company replied
“I’ve been using Sun Coast Sciences products for a while now, and the results have been genuinely impressive. Their formulas deliver exactly what they promise, and I’ve come to rely on them as part of... See more
Company replied
Ordered on a Tuesday and had the package by Friday. The bottle was sealed perfectly, shipped in branded packaging. One jar lasted me exactly three months with daily use, so the cost per application is... See more
Company replied
Company details
Written by the company
Sun Coast Sciences is a health and wellness company offering doctor-formulated supplements and skincare focused on anti-aging, beauty, brain, immune, and overall wellness. Founded by Dr. Mark Rosenberg and supported by a team of medical professionals, the brand uses clinically studied ingredients and sells directly to consumers online to deliver premium, science-backed formulas.
Contact info
Sun Coast Sciences. 1680 Michigan Avenue, Suite 700, 33139, Miami Beach, United States
- 1-888-281-6816
- mail@suncoastsciences.com
- suncoastsciences.com
3.9
Great
127 reviews
Replied to 90% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I had to speak to someone about my order
I had to speak to someone about my order and Cybel was so quick to reply and to resolve my situation. She was very understanding and professional. I would definitely recommend this company!
7 January 2026
Unprompted review
Reply from Sun Coast Sciences LLC
Thank you so much for taking the time to share your experience! We’re thrilled to hear that Cybel was able to assist you quickly and resolve your situation. Providing understanding, professional, and responsive service is very important to us. We truly appreciate your recommendation and look forward to serving you again! 😊
I spoke with Andres regarding an item…
I spoke with Andres regarding an item which got omitted from the order I submitted. He was so very helpful and immediately issues another order. Have been using Sun Coast products for over 2 months now and have noticed the change in my aged skin. I look and feel great since using Sun Coast products and plan on hopefully seeing even more changes. A staff that is friendly, helpful, kind and so willing to provide assistance . Thank you, Carol D
5 January 2026
Unprompted review
Reply from Sun Coast Sciences LLC
Thank you so much for taking the time to share this wonderful review!
We’re thrilled to hear that Andres was able to quickly resolve the issue with your order — we’ll be sure to pass along your kind words to him. It truly means a lot to us.
It’s also fantastic to know that after just a couple of months, you’re already noticing positive changes in your skin and feeling great using Sun Coast products. That’s exactly the kind of experience we hope for, and we’re excited for you as you continue your journey and see even more results ahead.
Your appreciation of our team’s friendliness, kindness, and willingness to help really warms our hearts. Thank you for trusting Sun Coast — we’re so grateful to have you as part of our community!
Love the product the best I have ever…
Love the product the best I have ever used!!! Highly recommend recommend
10 December 2025
Unprompted review
Reply from Sun Coast Sciences LLC
Thank you for sharing your feedback, Pamela! We truly appreciate your recommendation, too! Please know that at Sun Coast Sciences, we are genuinely here to support you on your journey to improved health.
Don’t buy, it does NOTHING!
First of all the serum is nice but it hasn’t done ANYTHING for my skin, secondly I think it’s overpriced! I would Never buy again or recommend it to anyone. Save your money, there are other products much cheaper.
9 September 2025
Unprompted review
Reply from Sun Coast Sciences LLC
Thank you for taking the time to share your feedback. We’re glad to hear you found the serum pleasant to use, though we’re sorry it didn’t deliver the results you were expecting. Skincare results can vary from person to person depending on skin type, concerns, and consistency of use, and many active ingredients require several weeks of regular application to show visible improvements.
We also understand your concerns about pricing. Our formula is developed with carefully selected ingredients and quality standards, which are reflected in the cost, but we recognize that value is subjective and different products work better for different individuals.
That being said, please know we fully stand behind our product. You’re covered by our 365 Day Guarantee! If you’re not satisfied, just contact us via email or phone for our return instructions or alternative options.
We truly appreciate your honest review, as it helps us continue to improve. We look forward to hearing from you so that we may assist you further!
I was happy with the facial serum but not neck cream
I was happy with the facial serum. However, the complete neck cream made me itch. When I called (re their no hassle return policy) they tried to convince me to keep it and "try it again." When I said I had and I did not want to encounter the itching any longer, they agreed to accept it with ME paying SHIPPING for an item I can't use--so much for no hassle. Then they wanted me to go to the website (even though it stated on website to use phone or internet) to get an RMA and mailing instructions. VERY DISAPPOINTED. Considering going ahead and returning all the 8 bottles of facial serum that I have.
29 December 2025
Unprompted review
Reply from Sun Coast Sciences LLC
We're really sorry to hear that our Complete Neck Cream did not agree with your skin. We understand how frustrating that must be. Our formulas are made with carefully selected ingredients considered safe and effective for most skin types, but we also know that skin can be unpredictable and everyone responds differently. We absolutely do not wish for you to keep using a product that is causing you discomfort.
We're also very sorry to hear that you had difficulties generating an RMA to start the return process. We have had a look at your account and are happy to see that our Customer Happiness team has provided you with an RMA over email. Since we offer free shipping on all outgoing orders, we kindly ask that customers cover the return shipping cost for items they no longer wish to keep.
We are always here to help. We are sorry your experience has not been satisfactory thus far, but we will do everything we can to make this right.
Money back guarantee
Unfortunately I did not see positive results from the product purchases and followed the RMA directions for the money back guarantee. With that I did get positive results. Although I had to pay for return shipping (no return shipping label was offered), I did receive a timely full refund for my purchase. The process was easy and simple.
23 December 2025
Unprompted review
Reply from Sun Coast Sciences LLC
Thank you for taking the time to share your experience. We're sorry to hear that the products did not meet your needs. Since we offer free shipping on all outgoing orders, we do kindly ask that customers cover the return shipping cost for items they no longer wish to keep. We completely understand this might feel like an extra step, and we are truly sorry for any inconvenience this may have caused you.
He was Great!!
26 December 2025
Unprompted review
Reply from Sun Coast Sciences LLC
Thank you so much for letting us know that you had a great experience with our Customer Happiness team member! We're glad that we were able to adjust the subscription frequency to work best for your needs. We are always here to help!
Ordering products is easy and feels…
Ordering products is easy and feels very safe. I also like the process for tracking my purchases. Very good experience.
12 December 2025
Unprompted review
Reply from Sun Coast Sciences LLC
Thank you so much for sharing your experience! We’re thrilled to hear that ordering felt easy and secure—and that our tracking process made things smooth from start to finish.
Our goal is to make every step simple and stress-free, so you can focus on enjoying the benefits of your products. We truly appreciate you choosing Sun Coast Sciences and trusting us on your beauty and wellness journey.
If you ever need anything at all, we’re always here to help!
Problem is solved
Issue began after I placed and an online order. A rep called me to inform me additional items and savings. I was firm I only want what I ordered. She called 3 times. I explained to Hassam. He listened, offered suggestions and finally we worked it out to my demand. He was understanding and considerate. Bravo to this gent. He was helpful, considerate and listened to my needs.
10 December 2025
Unprompted review
Reply from Sun Coast Sciences LLC
Thank you for sharing your experience! We’re sorry for the initial frustration, and we’re so glad Hassam was able to listen, support you, and help reach the resolution you wanted. We’ll be sure to pass along your kudos—thank you for trusting Sun Coast Sciences!
Do not waste your money
I read so many 1 star negative reviews that I am not going to buy anything. Thank you to those who ordered, paid good money for, and tried these products; plus took the time from their busy schedules to come to this website and give their Honest Opinions in these reviews. You have saved me and no doubt many other’s, plenty of time and trouble, not to mention the all the Money that you have saved us. Thanks so much!
2 December 2025
Unprompted review
Reply from Sun Coast Sciences LLC
Thank you for taking the time to share your perspective. While we’re disappointed we didn’t have the opportunity to earn your trust firsthand, we do appreciate thoughtful research before making a purchase.
For those reading reviews and considering Sun Coast Sciences, we’d like to offer some helpful context. Every customer experience matters to us, which is why we actively respond to feedback and work directly with customers whenever concerns arise. We offer a 365-day guarantee, clear order tracking, live 24/7 customer support, and a self-service portal so customers can easily manage orders, subscriptions, or cancellations at any time.
Like many growing wellness brands, we hear from customers most often when something doesn’t go as expected—but what makes us stand out is how we respond. Our team’s focus is always on listening, resolving concerns quickly, and making things right. To date, we’ve supported hundreds of thousands of customers and remain committed to transparency, quality, and care.
We truly welcome the opportunity to earn trust, and if you ever decide to try us, please know our team is here to support you every step of the way.
So Far, So Good
I'm a new customer to Sun Coast. I started out with the Total Package Serum and recently began the Hydrate and Restore face wash. It's a little too soon to notice tangible results, but I can say that both products are easy to apply, smell great and absorb into the skin quickly. There have been no adverse reactions. Orders ship quickly and their Customer Service is great. I also had a 25-minute Protocol session with a representative of the company. I realize Sun Coast does this to push additional product, but the session was informative about general skin health and I didn't feel at all pressured to buy more.
20 November 2025
Unprompted review
BUYER BEWARE
Only one star because I had to otherwise it would’ve been a zero. I hated the marketing strategy when you went to close at your order. A new product popped up at an amazing discounted price and you were asked if you wanted to add it to your purchase. This happened numerous times before I could finally close out my purchase. Not one thing that they sent me has worked as stated. Not one. I would return them, but I am passed the return date.
So here are my two cents, and I do take change, BUYER BEWARE!!!!!! Save your money do your research using trust pilot and the BBB.
I certainly hope that this helps the next person save a heap of money.
19 November 2025
Unprompted review
Reply from Sun Coast Sciences LLC
Hi Maki, Thank you for taking the time to share your experience. We’re truly sorry that your journey with our products and ordering process felt frustrating, and we appreciate the opportunity to respond.
At checkout, we offer optional add-on products at discounted pricing to give customers extra value and flexibility. Many customers enjoy these options, though we understand that the experience isn’t for everyone, and we respect that feedback.
When it comes to results, we also know how disappointing it can be when improvements aren’t visible as quickly as hoped. Skincare and wellness products work differently for everyone, and meaningful results often appear gradually with continued use over time. That’s exactly why we stand behind every purchase with our 365-day guarantee, so customers can try our products with confidence and without pressure.
In your case, we truly wanted to help and even made an exception by providing a return shipping label so you could return the unwanted products. Since they were not returned, a refund wasn’t able to be completed, but our intention was always to support you and make the process as easy as possible.
If you’d like, we would still be happy to review your account, answer any questions, or assist however we can. Our Customer Happiness team is available 24/7, and support can be reached anytime through the support page on suncoastsciences.com. We remain committed to care, transparency, and earning trust through every interaction.
I bought the product Derma Bright MD.
I bought the product Derma Bright MD.
I accidentally bought double the amount of bottles for a high $ amount. I am now onto my 3rd bottle and have found no difference to my skin tone, what so ever. I have tried contacting Sun Coast Sciences but no response. Guaranteed refund they say, if no results. Well these are liars from a company all about the upselling and not about the consumer. So if your thinking about buying a product from them, think twice. It's expensive, with no results and no refund as per the guarantee they claim. Save your money and go elsewhere!!
1 September 2025
Unprompted review
Reply from Sun Coast Sciences LLC
Hi Yvonne, Thank you for sharing your experience. We’re truly sorry for the frustration you’re feeling, and we want to be very clear—we absolutely stand behind our 365-day guarantee. If a product isn’t right for you, we will honor a refund once the unwanted items are returned.
We’re especially sorry to hear that you felt unable to reach us. We were unable to locate any emails or calls from you, but we genuinely want to help and make this easy. You don’t need to wait on an agent to get started—returns can be initiated anytime through our self-service portal at help.suncoastsciences.com, where you can submit a return request, track progress, and manage your account directly.
We also understand how disappointing it can be to use a product consistently and not see the results you hoped for. Skincare results can vary from person to person, which is exactly why our guarantee exists—to remove the risk and make sure customers feel supported, not stuck.
Our Customer Happiness team is available 24/7, and we would truly welcome the opportunity to assist you, answer questions, and help bring this to a smooth resolution. Just visit the support page on suncoastsciences.com to live chat with us. We value our customers deeply and are always committed to doing the right thing.
Manage your expectations
I bought quite a bit of product as they keep offering special deals as you checked out. From USD to AUD made it very expensive. Going by the before and afters I thought if I at least got 1/2 the result I would be happy. No improvement after 6 months at all. Yes they were helpful and friendly but it doesn't change the fact that the products made no difference and I still used all my other skincare over what I got from them as my skin got super dry. I asked them first and they said that was fine. So what are they selling, nothing special and when I asked for a refund they tried to get me to keep the product and offered 25% refund. That's sounds good as shipping is expensive but they refunded me in AUD when I purchased in USD so at 0.63 on the US dollar I got ripped off on the refund. Cut it short DON'T BOTHER!
8 October 2025
Unprompted review
I ended up having to cancel my order…
I ended up having to cancel my order and they refunded my money, no problem.
23 October 2025
Unprompted review
Great customer service
I purchased the skin serum and had an issue with the quantity purchased. They got back to me right away and took care of the problem.
I have been pleased with the product and I do think my smile lines at the corners of my mouth are less noticeable.
6 October 2025
Unprompted review
I have not seen any results yet
I have not seen any results yet, but decided after reading some of the comments to try it a few more weeks.
1 October 2025
Unprompted review
Don’t waste your money
Had a coupon for facial. Upsold to laser treatment and promised dark spot removal. No real change after treatment. Hustled and scammed.
28 September 2024
Unprompted review
Reply from Sun Coast Sciences LLC
Hi Belinda, Thank you for sharing your experience. We’re truly sorry to hear about your disappointment; however, it appears this review may have been intended for a different business.
Sun Coast Sciences does not offer in-person services, facials, laser treatments, or spa-based procedures. We are a direct-to-consumer company that provides nutritional supplements and beauty products only, including oral supplements and topical skincare that are used at home. We do not perform treatments, upsell services, or provide clinical procedures of any kind.
We completely understand how frustrating it can be when expectations aren’t met, and we want to be sure feedback reaches the correct provider so it can be properly addressed. If this review was meant for another company or spa, you may want to update it so your experience is shared in the right place.
If you ever have questions about Sun Coast Sciences or our products, our support team is available 24/7 through the support page on suncoastsciences.com, and we’re always happy to help.
NO Results on skin products after several months
Bought and used several skin products for several months with No results. the dark spot remover actually intensified the spot! It's a rip off-the doctor appears very sincere, but nothing works!!
14 May 2025
Unprompted review
Reply from Sun Coast Sciences LLC
Hi Meg, Thank you for sharing your experience. We’re truly sorry to hear how disappointed you feel, especially after giving the products several months of consistent use. We understand how frustrating that can be.
Skin can respond very differently from person to person, and in some cases changes—especially with dark spots—can temporarily appear more noticeable as the skin goes through a renewal process. That said, we never want anyone to feel discouraged or stuck with products that aren’t right for them. This is exactly why we stand firmly behind our 365-day guarantee.
Dr. Rosenberg genuinely cares about results, which is why education and realistic expectations are so important to us—but when something doesn’t work as hoped, our priority is supporting the customer. If you haven’t already, we’d truly like the opportunity to review your experience, help troubleshoot, or assist with a return and refund.
Our Customer Happiness team is available 24/7, and you can get immediate help or start the return process anytime through our self-service portal at help.suncoastsciences.com. We’d really appreciate the chance to make this right and earn back your trust.
Total waste of money…I took a selfie…
Total waste of money…I took a selfie when I started using, took another one month later…absolutely no difference…obviously a scam
6 June 2025
Unprompted review
Reply from Sun Coast Sciences LLC
Thank you for sharing your experience. We’re genuinely sorry to hear you didn’t see the results you were hoping for, and we understand how disappointing that can feel.
We want to reassure you that Sun Coast Sciences is absolutely not a scam. Our products are formulated with clinically studied ingredients, but results can vary from person to person based on factors like skin type, age, consistency of use, and overall routine. Many customers see gradual improvements over time rather than dramatic changes in the first few weeks.
That said, every order is backed by our 365-day guarantee. If you aren't satisfied, we encourage you to reach out so we can troubleshoot, offer guidance, or arrange a refund. Our customer happiness team is always here to help and is committed to making things right.
We’re disappointed we didn’t have the chance to connect with you directly, but we truly value transparency and the opportunity to earn trust through real support and real solutions.
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