Sunglasses Shop Suomi Reviews 1,877

TrustScore 3 out of 5

3.1

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Rated 1 out of 5 stars

On their homepage Sunglasses shop Suomi have ”forgot” to mention that the orders are sent from Great Britain, which means you have to pay taxes and other fees to get your package through the customs.... See more

Rated 5 out of 5 stars

All my expectations were met. Easy to shop, good selection of brands. Product descriptions and details were clear. Delivery took couple of days which was ok with tracking info.

Company replied

Rated 3 out of 5 stars

I did not get any confirmation of order. So I thought I only had paid and not orderd anything. Normally you get first mail of confirmation that your order has been received. Next mail that/when your o... See more

Rated 3 out of 5 stars

Not bad, fast delivery abroad. Sunglasses were ok, only bought a cheap pair - so didn´t expect too much either.

Company replied

Company details

  1. Sunglasses shop

Information provided by various external sources

Miksi valita Sunglasses Shop? Meiltä löydät laajan valikoiman parhaita merkkituotteita ja asiantuntevan henkilökunnan. Teemme parhaamme, jotta aurinkolasien ostaminen olisi helppoa ja miellyttävää.


Contact info

3.1

Average

TrustScore 3 out of 5

2k reviews

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Rated 1 out of 5 stars

On their homepage Sunglasses shop Suomi…

On their homepage Sunglasses shop Suomi have ”forgot” to mention that the orders are sent from Great Britain, which means you have to pay taxes and other fees to get your package through the customs. Never again!

6 June 2021
Rated 3 out of 5 stars

I did not get any confirmation of…

I did not get any confirmation of order. So I thought I only had paid and not orderd anything. Normally you get first mail of confirmation that your order has been received. Next mail that/when your order is in process/ or that it is mailed. And you get to know app. when it is shipped.

26 June 2019
Unprompted review
Rated 2 out of 5 stars

Very long delivery time

Very long delivery time. Three weeks have passed and I still don’t have my sunglasses.

18 June 2018
Unprompted review
Sunglasses Shop Suomi logo

Reply from Sunglasses Shop Suomi

Thank you for your feedback Maria. Unfortunately your order was under 100€ in value and was sent without a tracking number, but please accept our apologies on behalf of the Finnish post for the delay. We have sent you an email about this matter as well.

Rated 5 out of 5 stars

All my expectations were met

All my expectations were met. Easy to shop, good selection of brands. Product descriptions and details were clear. Delivery took couple of days which was ok with tracking info.

14 March 2018
Unprompted review
Sunglasses Shop Suomi logo

Reply from Sunglasses Shop Suomi

Thank you for your feedback Anu, we're glad to hear you were happy with our service and the product you ordered.

Rated 4 out of 5 stars

Orders and payments easy

Orders and payments easy! Tracking the parcel would be nice option :)

14 December 2017
Unprompted review
Sunglasses Shop Suomi logo

Reply from Sunglasses Shop Suomi

Thank you for your feedback Johanna - we shall forward your comment to the person who is in charge of the deliveries. Great to hear that otherwise you have been happy with our service :)

Rated 3 out of 5 stars

Not bad, average product

Not bad, fast delivery abroad. Sunglasses were ok, only bought a cheap pair - so didn´t expect too much either.

15 October 2017
Unprompted review
Sunglasses Shop Suomi logo

Reply from Sunglasses Shop Suomi

Thank you for your feedback. Hopefully next time you will be more satisfied with our service. If there is anything that we can do better, please email us to fi@sunglassesshop.com and let us know, we are happy to help.

Rated 1 out of 5 stars

I did not get the parcel yet although I …

I did not get the parcel yet although I was promised to get it yesterday. I am very disappointed.

31 May 2017
Unprompted review
Sunglasses Shop Suomi logo

Reply from Sunglasses Shop Suomi

Thank you for your feedback Iwona. We promise that our UPS parcels are usually delivered in 4-6 working days, and yesterday was the 5th day. Now I can see that UPS has changed the carrier to be Finnish Post, and that has delayed the parcel. This is something that we unfortunately can't predict, our apologies on UPS's behalf.

Rated 4 out of 5 stars

:-) :-D

:-) ;-) :-D :-)

5 April 2017
Unprompted review
Sunglasses Shop Suomi logo

Reply from Sunglasses Shop Suomi

;)!

Rated 1 out of 5 stars

defective product shipped

The product was broken as I took it out of the box!

15 August 2016
Unprompted review
Sunglasses Shop Suomi logo

Reply from Sunglasses Shop Suomi

Thank you for your feedback. We sincerely apologise for this error. We have emailed you regarding this, and we will of course send you a new pair in return.

Rated 5 out of 5 stars

Still the best place to buy sunglasses (Helsinki, Finland)

As twice before, price was right and UPS delivered delivered the package in a couple of days. Had a question about the sunglass model after ordering, customer rep answered immediately.
This shop does e-commerce the way it should be done.

8 June 2016
Unprompted review
Sunglasses Shop Suomi logo

Reply from Sunglasses Shop Suomi

We are happy to hear that you had an enjoyable shopping experience! Thank you for your custom.

Rated 5 out of 5 stars

Fast and reliable

I've bought many glasses during the years. Last order was confirmed sent in under two hours from the order.

11 April 2016
Unprompted review

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