It's because of my Financial Advisor, Ms. Anne Joson. I am so grateful to her that she adopted me without anything in exchange. I've lost my previous Financial Advisor but blessedly I found her. Even... See more
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Review summary
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Reviews shaping this summary
I had an excellent experience with Sun Life Insurance, made even better by their agent Mr. Arnold Calma. He is professional, knowledgeable, and very patient in explaining all the details and options.... See more
I have been a Sun Life policy owner since 2009 and I started with a small insurance coverage. Honestly, I was not convinced that I should be insured because I was still young and healthy then. But bec... See more
Thank you, Sun Life! It’s truly been a meaningful journey having you as my #PartnerForLife. I appreciate the guidance and support you’ve provided in helping me plan for a more secure and brighter futu... See more
4.5
Excellent
250 reviews
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I'm happy with sunlife.
With sunlife I experienced how to work with the company who trainings and seminars are free.. Employees are generous..
16 December 2025
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from Sun Life Philippines
We’re sorry to hear you’re having trouble getting into your account.
To get started, please make sure you’ve downloaded the latest version of the Sun Life PH Mobile App and completed the registration process. If you’ve already registered but still can't get in, please try the "Forgot Password" option or check if your app needs an update. You can find more quick fixes on our App Help Page. (https://www.sunlife.com.ph/en/insurance/tools-and-services/the-sun-life-ph-mobile-app/help/)
Alternatively, please reach out to our Client Care team so we can look into this for you:
Call us: (632) 8849-9888
Email us: sunlink@sunlife.com
Thank you, and we hope you have a nice day!
I love how the FA explained all the…
I love how the FA explained all the things that I needed to know for my insurance and I also like that you already approved my policy ☺️
13 December 2025
Great work!
21 December 2025
i dont like the online application
20 December 2025
Reply from Sun Life Philippines
Sorry to hear that our online application was a source of frustration for you.
We would appreciate the chance to make this right. Please share more details with us at Sun Care (https://www.sunlife.com.ph/en/about-us/sun-cares/) so we can improve the process and provide direct support to you.
Fast and very Responsive and…
Fast and very Responsive and professional communication by Ms Eleanor to all query we raised
21 December 2025
Reply from Sun Life Philippines
We are delighted to hear you feel we are doing well.
We noticed you left a 1-star rating despite your positive comment. If this was a mistake, you can easily update your star rating by logging back into Trustpilot to ensure it reflects your true experience.
However, if there is a specific reason for the low rating, please let us know so we can address it for you.
We truly appreciate your support!
Donna explained everything clearly and…
Donna explained everything clearly and accomodated with extra mile. She takes care of us and our our plans.
15 November 2025
Unprompted review
mali mali ang name ko sa email although…
mali mali ang name ko sa email although fullypaid ko na ung insurance tpos ang arte pa sa correction ng name need pa ng nso
23 December 2025
Unprompted review
Reply from Sun Life Philippines
We sincerely apologize for the errors in your name and the frustration this has caused, especially after you've fully paid your policy.
As a regulated insurance company, we are required by law to verify all identity changes using official documents like a PSA (formerly NSO) certificate. This ensures that benefits are paid out correctly to you in the future.
We want to fix this for you. Would you mind to provide your full name, policy number, and contact details through the follow-up email sent via Trustpilot's system? We will reach the right team to assist you. Thank you for your patience.
Easy to understand policy, beneficial for OFWs like me
Easy to understand policy, my advisor makes it easy for me to have knowledge on the importance of having a life insurance with investment. Looking forward for more policy for me and my family
21 December 2025
Actually this is my First time in sun…
Actually this is my First time in sun life..but i realize after i heard about sunlife,i make a desistion for my self and for my future..im not longer to be a good health we dont know this but i hope sunlife can take care my future life someday when i cant afford anything like hospitalisation.
21 December 2025
Reply from Sun Life Philippines
Thank you for choosing Sun Life to be your partner in securing your future. We are honored that you made the decision to prioritize your health and long-term security with us.
If you have any questions about your coverage or need assistance, you can always reach out to us or manage your policy through My Sun Life PH App. (more information available at: https://www.sunlife.com.ph/en/insurance/tools-and-services/the-sun-life-ph-mobile-app/help/)
We look forward to helping you build a brighter future and wish you a Merry Christmas!
I rate 5star ⭐⭐⭐ ⭐⭐ I started to get…
I rate 5star ⭐⭐⭐ ⭐⭐ I started to get insurance with investment I'm 29 YEARS OLD I have a family I was working for us because I want to protect my family for debt even for me I have health insurance that why I get a peace of mind
19 December 2025
its nice to meet sunlife family im very…
its nice to meet sunlife family im very thankful and honor to be part of it...
21 December 2025
The insurance policy was presented and…
The insurance policy was presented and explained well leading me to make the right choice in acquiring. Thank you to my Advisor Angelica Pascual for being accomodating with our transaction!
7 December 2025
Unprompted review
My consultant explained well to me the…
My consultant explained well to me the benefits of Sunlife .She was professional and caring during the process of my account.
5 December 2025
My advisor explained thoroughly and…
My advisor explained thoroughly and made sure that before I signed the contract I understood it well
21 December 2025
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