It's because of my Financial Advisor, Ms. Anne Joson. I am so grateful to her that she adopted me without anything in exchange. I've lost my previous Financial Advisor but blessedly I found her. Even... See more
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Review summary
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Reviews shaping this summary
I had an excellent experience with Sun Life Insurance, made even better by their agent Mr. Arnold Calma. He is professional, knowledgeable, and very patient in explaining all the details and options.... See more
I have been a Sun Life policy owner since 2009 and I started with a small insurance coverage. Honestly, I was not convinced that I should be insured because I was still young and healthy then. But bec... See more
Thank you, Sun Life! It’s truly been a meaningful journey having you as my #PartnerForLife. I appreciate the guidance and support you’ve provided in helping me plan for a more secure and brighter futu... See more
4.5
Excellent
250 reviews
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Get insured to aid future unforeseen life events.
Well, I chose to trust Sun Life as the number one Life Insurance company in the Philippines. I am very excited now that I have had my life insurance approved. I am becoming more confident, and my enthusiasm is increasing. Knowing that I am protected whatever may happen in the future.
Through Sun Life, life is brighter under the sun.
20 December 2025
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Easy to apply
19 December 2025
Reply from Sun Life Philippines
Thank you for the 4-star rating! We are thrilled to hear that you found our application process easy and straightforward.
We are always looking for ways to improve to reach that 5-star level. If there is anything specific we can do to make your experience even better, please feel free to share your thoughts with us.
It is good to have sun life insurance
16 December 2025
Transparent and comprehensive info and…
Transparent and comprehensive info and services
24 November 2025
Unprompted review
Brylline is ⭐️⭐️⭐️⭐️⭐️
Brylline is very helpful and responded on time with my questions about the policy. She is a gem, take care of her.
13 December 2025
Unprompted review
Reply from Sun Life Philippines
Thank you for your kind words! We're thrilled you are satisfied with Sun Life's advisor.
Could you please share more details about what we could improve in our service to achieve 5-star satisfaction for our clients? Your insights help us serve better.
Smooth flow
13 December 2025
It is very easy and comfortable
It is very easy and comfortable. No need to go to the branch for signing up. Thank you.
13 December 2025
The extra mile that the advisor did
The extra mile that the advisor did, as well as the fast approval of the application
14 December 2025
My experience was great and everything…
My experience was great and everything was going well much appreciated
13 December 2025
Great advisor
14 December 2025
Its a great experience for me
17 December 2025
Unprompted review
New business application was really…
New business application was really long too process. My agent is good since she made all the necessary thing to do for this to be issued. But TAT for new business is really too long.
13 December 2025
Reply from Sun Life Philippines
Thank you for your feedback! I’m thrilled to hear your agent provided excellent support.
I sincerely apologize for the long turnaround time on your application. We are actively working to speed up our internal processes to ensure a better experience for our clients.
We appreciate your patience and your business. If you need further assistance, please visit our Client Support at the contacts below: https://www.sunlife.com.hk/en/client-support/
how to secured,/
13 December 2025
Reply from Sun Life Philippines
Thank you for taking the time to leave us a review.
We would love to ensure you feel completely supported. Could you please clarify if you are looking for assistance on how to secure a new policy, or if you need help securing your existing account or documents?
Our advisor is very helpful explaining…
Our advisor is very helpful explaining the advantages and benefits of the plan offered to us. She is very accommodating answering the queries of our children.
13 December 2025
smooth transaction
Very smooth transaction especially during payment. And of course very accommodating and helpful financial advisor.
13 December 2025
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