mPulse Believe Smart Sauna - Eucalyptus - V2

mPulse Believe Smart Sauna - Eucalyptus - V2 Reviews

A product’s star rating is calculated as the average of all its reviews.


Sunlighten, Inc. logo

Sold by Sunlighten, Inc.

www.sunlighten.com

4k Reviews

4.7

The information on this page is based solely on product reviews written by customers of Sunlighten, Inc. via Trustpilot.


Here’s what people highlighted

Ease of assembly

4.4

99 ratings

Ease of use

4.7

103 ratings

Quality

4.7

102 ratings


All reviews


Rated 5 out of 5 stars

Great product. Actually easy to put together once getting it out of the boxes. Really need two people to unbox and put together. But went together fairly well. good instructions for us lay people. Would be alot easier the second time but that is not going to happen. Anyway great product easy to use once up and going!!

Ease of assembly: 5
Ease of use: 5
Quality: 5
Sunlighten, Inc. logo

Reply from Sunlighten, Inc.

Thank you for your review, Tony! It’s great to hear the setup felt manageable and that everything came together smoothly. We’re glad it’s been easy to enjoy once up and running, and it sounds like you’ve created a great wellness space.

We’d love to share your images and experience to help others fe
el more confident in their own setup—with your permission, just reply here to let us know. Thank you again for your confidence in Sunlighten, and enjoy your new sauna!

Rated 5 out of 5 stars

Amazing SUANA

Ease of assembly: 5
Ease of use: 5
Quality: 5
Rated 5 out of 5 stars

We love our new mPulse sauna and use it so much!! It is so relaxing and easy to use!! So glad we finally made this purchase and that we went with Sunlighten! Amazing quality!! Highly recommend!!!

Ease of assembly: 5
Ease of use: 5
Quality: 5
Rated 5 out of 5 stars

Excellent sauna! I am really enjoying it. The sales representative, Jeanne, was outstanding!

Ease of assembly: 5
Ease of use: 5
Quality: 5
Rated 5 out of 5 stars

They’ve got it down. Assembled myself in about three hours. Really need two people, but can get by with one. Assembly is super solid and the quality of the materials is excellent. Our experience in the sauna has been wonderful! The audio and touchscreen unit as well as the lighting make this a professional sauna experience at home. Very happy with our purchase.

Ease of assembly: 5
Ease of use: 5
Quality: 5
Rated 5 out of 5 stars

The sauna has great ambiance. I love the glass door which keeps me from feeling claustrophobic. The iPad makes the sauna time pass so quickly.

Ease of assembly: 5
Ease of use: 5
Quality: 5
Rated 5 out of 5 stars

We're so glad we purchased this product. Its been a great addition to our household with several of us using the sauna several times per week!

Ease of assembly: 5
Ease of use: 5
Quality: 5
Rated 5 out of 5 stars

My husband and I love having our Sauna evenings. Sweating out toxins and relaxing in a very comfortable easy to use unit.

Ease of assembly: 5
Ease of use: 5
Quality: 5
Rated 5 out of 5 stars

I am in love with this sauna! Adding wellness and peace to my daily routine!

Ease of assembly: 5
Ease of use: 5
Quality: 5
Rated 5 out of 5 stars

Best purchase I’ve ever made

Ease of assembly: 5
Ease of use: 5
Quality: 5
Sunlighten, Inc. logo

Reply from Sunlighten, Inc.

Thank you for your review, Jamie! Hearing that this was your best purchase means so much, and we’re so glad it’s been such a positive addition to your routine.

We’d love to share your image and experience to inspire others, with your permission—just reply here if you approve. Thank you for being pa
rt of the Sunlighten community and for sharing your wellness sanctuary with us!

Rated 5 out of 5 stars

So so nice

Ease of assembly: 5
Ease of use: 5
Quality: 5
Sunlighten, Inc. logo

Reply from Sunlighten, Inc.

Thank you for your review, Christi! We’re so glad you’re enjoying your sauna. It’s those simple, positive moments that really make the experience special.

We’d love to share your image and experience to inspire others on their wellness journey, with your permission—just let us know. Thank you again
for choosing Sunlighten!

Rated 5 out of 5 stars

The video and engineering for setup make it truly easy for anyone to put together. The care taken packaging and shipping was second to none. I love the sauna it takes about 30 minutes to preheat but the WiFi and control pad make it easy to turn on by phone. The max heat has only been about 138 degrees and I still don’t understand the red light therapy but I use it daily. I find the apps on the control pad make it a serene place to relax and detox from the world. I would recommend this sauna! The only problem I have is I ordered a bench pad and covers and they have been on back order since December it’s now March….

Ease of assembly: 5
Ease of use: 5
Quality: 5
Rated 1 out of 5 stars

Package arrived with parts broken and not working. The bench arrived broken, only 1 of 4 red light systems were working and the in unit computer stopped working after 3 days. It took over a week to hear from customer service. To which their answer was “here is the electrical schematic” and essentially rewire it myself because they sent it to me connected wrong. We also still haven’t received our refund from over 2 months ago…

Ease of assembly: 1
Ease of use: 3
Quality: 1
Sunlighten, Inc. logo

Reply from Sunlighten, Inc.

We’re very sorry that your experience did not reflect the level of service and quality we strive to provide. This is not at all the experience we expect for our customers, and we sincerely apologize for the frustration and inconvenience this has caused.

Please know that your review has been shared
internally as we review the situation to help ensure it does not happen again. Our team is actively working with you on your refund, and we appreciate your patience as we complete this process.

Thank you for giving us the opportunity to make this right.

Rated 5 out of 5 stars

I love my infrared red light dry sauna. I use it everyday along with my wife and mother.

Ease of use: 4
Quality: 5
Sunlighten, Inc. logo

Reply from Sunlighten, Inc.

Thank you for your review, Keith! It’s wonderful to hear your sauna is being enjoyed by the whole family. Sharing wellness time together is truly special, and we hope it continues to bring relaxation and benefits to each of you. If you ever want to share your family’s routine or your sauna's setup, we’d love to see it. Enjoy every session together!

Rated 4 out of 5 stars

It was very easy to assemble. Some materials seem to be a bit light duty BUT it should last pretty well. My biggest disappointment is that the android pad that comes with it is outdated and new apps cannot be downloaded for use (spotify, netflix, hulu etc) This was one of selling points for your product.

Ease of assembly: 5
Ease of use: 4
Quality: 4
Sunlighten, Inc. logo

Reply from Sunlighten, Inc.

Thank you for your thoughtful feedback, Bradley! We’re glad the assembly was smooth and that your sauna is already serving you well. We also appreciate your honest feedback about the tablet, as input like yours helps guide future improvements of your products. If you have any questions or would like tips to enhance your experience, our team is always here to help. Don't hesitate to reach out! Wishing you many relaxing sessions ahead!

Rated 5 out of 5 stars

We are absolutely obsessed with this sauna! We did a ton of research and there is such a wide variety of quality and price out there. The customer service with Sunlighten is 10/10 also. Would buy this same sauna 10x over!

Ease of assembly: 5
Ease of use: 5
Quality: 5
Sunlighten, Inc. logo

Reply from Sunlighten, Inc.

Thank you so much for your thoughtful review, Jessica! We’re honored you chose Sunlighten after doing so much research, and we’re thrilled your sauna is exceeding expectations. Creating a space you truly love is such a powerful step toward prioritizing your health. Thank you for sharing images of your setup! We'd love to share them on our other channels to inspire others just beginning their journey with your permission. Just reply "Yes, Sunlighten!" if you agree. Wishing you many amazing sessions ahead!

Rated 5 out of 5 stars

This product is so easy to use and combining red light therapy and infrared heat helps me achieve my daily health goals.

Ease of assembly: 4
Ease of use: 5
Quality: 5
Sunlighten, Inc. logo

Reply from Sunlighten, Inc.

Thank you for your 5-star review, Amy! We’re so glad your new mPulse Believe is helping support your daily health goals and fitting seamlessly into your routine. Prioritizing your wellness in this way is truly an investment in yourself. If you ever want to share how you incorporate your sessions into your day, we’d love to hear about it. And as always, we’re here for any questions along the way. Enjoy every session!

Rated 5 out of 5 stars

We have been enjoying our new mPulse Believe Smart Sauna.

Ease of assembly: 5
Ease of use: 5
Quality: 5
Sunlighten, Inc. logo

Reply from Sunlighten, Inc.

Thank you for sharing your experience, Renee! We’re delighted to hear you’re enjoying your new sauna and hope it continues to bring relaxation and balance to your days. We're here if you have any questions. Enjoy your new sauna!

Rated 5 out of 5 stars

This sauna has changed the way we operate as a family unit. Our schedules now include mandatory sauna time on a daily basis for all sorts of reasons. I’m thankful we made the decision to invest in our health and wellness and I’m thankful we chose Sunlighten.

Ease of assembly: 5
Ease of use: 5
Quality: 5
Sunlighten, Inc. logo

Reply from Sunlighten, Inc.

Thank you for your wonderful review, Joshua! It’s incredibly special to hear your sauna has become part of your family’s daily rhythm. Creating intentional time together for health and relaxation is such a meaningful investment, and we’re honored to be part of that journey. If you ever want to share your family’s sauna routine or favorite wellness program, we’d love to hear about it. Wishing you continued wellness, connection, and many great sessions together!

Rated 5 out of 5 stars

I love this Sauna. I use it everyday! Looking forward to my next Dr. visit to see the health benefits as I am cleansing daily!

Ease of assembly: 5
Ease of use: 5
Quality: 5
Sunlighten, Inc. logo

Reply from Sunlighten, Inc.

Thank you for your 5-star review, Joseph! We love hearing that your new mPulse sauna has been incorporated into part of your daily routine. It’s inspiring to see you prioritizing your health and wellness. We hope your next doctor’s visit brings exciting insights into your progress! If you ever want to share your sauna setup or daily ritual, we’d love to see it. Enjoy every session!