Every time I call with a question, I am put on hold for quite a while before I eventually hang up. It's always 15 or more minutes and no one even checks on me while I'm holding - they could just pick... See more
Company replied
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See what reviewers are saying
The ladies at the Covington location are absolutely incredible. Always have positive attitudes when working with us absolutely trust them with our needs. We go not only for our loans but also our taxe... See more
Everyone at Sunset Finance are completely different than any place I've been to. The staff are extremely friendly. They all engaged in conversation other than the reason why you are there. They actual... See more
Extremely friendly staff. Above and beyond customer service. I wish they had online pay yet then I kind of do not because they call you. Life gets busy and we forget and they are very understanding ab... See more
Company details
Written by the company
Sunset is part of the Consumer Finance Industry and we offer personal installment loans and tax preparation, Sunset helps our customers every day with unexpected emergencies such as auto repair and doctor bills. We also help our customers with cash for vacations, holidays, back to school needs, and more. We were founded in 2001 and operate over 40 locations in Georgia and South Carolina under the names Sunset Finance and Flight Finance.
Contact info
510 Mountain View Dr. Suite 500, 29672, Seneca, United States
- 8648869950
- gbrown@sunsetfinance.net
- sunsetfinance.net
4.4
Excellent
735 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The experience that I encountered with…
The experience that I encountered with the personnel was positive and comforting. From start to finish I felt like I was a valued customer and my needs and concerns were addressed properly.
16 October 2023
Outstanding service!!!
Outstanding service!!!
Rachel was extremely helpful and very kind!
She well represents Flight Anderson!!!
9 October 2023
Unprompted review
This office is very rude and…
This office is very rude and unprofessional. I would not recommend at all.
9 October 2023
Unprompted review
Reply from Sunset Finance Inc.
We appreciate your feedback. In order to direct the issue to the correct person who can help you, please contact our home office at 864-886-9950 so we can get additional details.
Patient,and definitely works with you.
15 September 2023
Fast and friendly
15 September 2023
The personal makes it very homely and…
The personal makes it very homely and will definitely work with you. Thanks to them I was able to get a loan through some rought times. So if you need a loan or taxes done come to Sunset Finance ask the staff they will help you.
18 September 2023
Unprompted review
They were fast and very friendly!!!
8 September 2023
Great people very nice
Terri was very nice and helped me through the whole loan process.
Very friendly and knowledgeable.
Highly recommend them to anyone.
7 September 2023
Need Some cash just recently moved here
8 September 2023
Predatory lending
Predatory lending. Was told if I paid loan off early I would pay little or no interest. Had loan 30 days and only signed a live check send in mail for under 700.00. They charged me 150.00 on interest for one month.
Very bad business. They work just like payday loans. RUN AWAY
5 September 2023
Unprompted review
Reply from Sunset Finance Inc.
Thank you for your feedback. We operate within state and federal guidelines. If you would like to speak to someone at our Home Office, you can call 864-886-9950.
Would never used them again would love…
Would never used them again would love for someone from there corporate office to call me
7 September 2022
Unprompted review
Reply from Sunset Finance Inc.
Thank you for your feedback. You can call our Home Office and provide further details. 864-886-9950 ext. 114
They were very nice
11 August 2023
I’ve used this company in the past so…
I’ve used this company in the past so it wasn’t no problem when I needed emergency funds who to go to.
11 August 2023
Very friendly staff that made it a very…
Very friendly staff that made it a very easy process. Would highly recommend this business!
11 August 2023
Very rude lady
Very rude lady, told one thing before I got there and something else when I arrived. She was pathetic
11 August 2023
Reply from Sunset Finance Inc.
Thank you for your feedback. If you would like to speak to a district supervisor about this issue, please contact our Home Office at 864-886-9950 and we will get more details and have them get in touch with you.
They are super nice here and really…
They are super nice here and really understand. They are quick, understanding and awesome! Will forever continue doing business here! Thank you!
10 August 2023
Unprompted review
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