I purchased a pair of hoop lab grown diamond earrings. They are truly stunning and sparkle so brightly and I can complement the quality and high standard of the manufacture enough. The order was pr... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
This is our third purchase from Sunshine Diamonds. We recently bought two bracelets and have just added a pair of diamond earrings. The design is stunning, the sparkle is incredible, and the go... See more
Company replied
I ordered to rings with sunshine diamonds and cannot fault anything about them the rings look fabulous the packaging is amazing the little light in the lid of the boxes is a great touch. They also arr... See more
Absolutely fantastic company! You will not find better value or better quality anywhere else for the crazy prices they sell at. Make sure you understand that delivery may take 2 to 3 weeks, but it's w... See more
Company replied
Company details
- #18 of 45 best companies in Jewellery manufacturer
Written by the company
Sunshine Diamonds Luxury You Deserve, Trust Delivered At Sunshine Diamonds, we offer an exquisite selection of fine jewellery, specializing in natural and lab-grown diamonds. Our collections feature beautifully crafted rings, bracelets, necklaces, earrings, and more, designed to suit every style and occasion. As a trusted online jewellery retailer, we are committed to providing exceptional quality, ethical sourcing, and competitive pricing, ensuring that every piece reflects luxury and value. Whether you're looking for a timeless engagement ring, a meaningful gift, or an everyday statement piece, we bring brilliance and craftsmanship to every design. Why Shop with Us? ✔️ Specialists in diamond jewelry ✔️ Fine jewellery for every occasion ✔️ Ethically sourced materials & expert craftsmanship ✔️ Hassle-free returns & secure transactions ✔️ Fast & reliable delivery Discover the perfect piece at www.sunshinediamonds.com – where elegance meets excellence.
Contact info
Suite 1, Rear Ground Floor, 35 Greville St,, EC1N 8TB, London, United Kingdom
- 00447872022311
- sales@sunshinediamonds.com
- sunshinediamonds.com
4.8
Excellent
369 reviews
Replied to 16% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Service and communication excellent
Service and communication excellent
Highly recommended
Great products
Next day delivery
Absolutely as described and delighted
Thank you so much 🙏
7 April 2026
Reply from Sunshinediamonds
Five stars and a glowing review — you really do know how to make a jeweller's heart sing! We're delighted everything from communication to next-day delivery to the product itself hit the mark. "Absolutely as described" is our favourite four words — because at Sunshine Diamonds, what you see is genuinely what you get, no surprises (unless it's a proposal, in which case — good luck!). Thank you so much for your trust and kind words.
Beautiful ring and good communication…
Beautiful ring and good communication thanks!
2 April 2026
Unprompted review
Reply from Sunshinediamonds
Laura, short and sweet — just like the perfect diamond ring! We're so pleased you love it and found our communication straightforward and friendly. At Sunshine Diamonds we think buying a beautiful ring should be as enjoyable as wearing one. Thank you for choosing us — enjoy every sparkle
I just received my ring and I love it
4 April 2026
Unprompted review
Reply from Sunshinediamonds
That's exactly what we love to hear, Wasim! That moment when you first open the box and see your new ring — we live for that. We hope it brings you (or the lucky recipient!) joy for many years to come. Thank you for trusting Sunshine Diamonds for your special purchase. You know where we are when the next occasion calls for a little more sparkle!
Amazing value
My package was delivered exactly on time and the quality is unquestionable. Couldn't believe how little I payed compared to quotes from high street jewelers.
2 April 2026
Unprompted review
Reply from Sunshinediamonds
James, you've just described our entire mission in one review — thank you! We set out to offer diamond jewellery that rivals Bond Street quality at honest, transparent prices, without the overheads of a fancy high street postcode. We're so glad the quality exceeded expectations and the value surprised you. That's the Sunshine Diamonds difference — more diamond, less showroom markup. We appreciate you so much!
I have bought a 434ct white gold…
I have bought a 434ct white gold diamond absolutely beautiful peace of jewellery highly recommended
27 March 2026
Unprompted review
Reply from Sunshinediamonds
Janice — 4.34 carats of white gold diamond beauty, now that is a statement piece! We are over the moon you love it. A piece like that deserves to be worn, admired, and recommended — and you've done all three. Thank you so much for your kind words and trust in Sunshine Diamonds. We hope it catches the light (and everyone's eye) wherever you wear it!
The quality of the product was great
The quality of the product was great. The team were helpful and responsive
31 March 2026
Unprompted review
Reply from Sunshinediamonds
Thank you so much for the lovely feedback! "Helpful and responsive" — that's the standard we hold ourselves to every single day, so it's wonderful to know it came through. We're proud of the quality we put into every diamond piece at Sunshine Diamonds, and we're glad you experienced that first-hand. We hope to see you again soon!
Perfect gift!
Delighted with the purchase which arrived nearly a week earlier than the given estimate. It was delivered packaged in a beautiful presentation case with it's own built-in LED lighting which adds such drama to a reveal. I'm confident my wife of 57 years will delight in the bracelet for her 80th birthday which will be presented on our celebratory cruise.
23 March 2026
Unprompted review
Reply from Sunshinediamonds
David, this might be the most heartwarming review we have ever received. 57 years of marriage, an 80th birthday, a celebratory cruise, and a Sunshine Diamonds bracelet to mark it all — we feel genuinely honoured to be part of such a special moment. We hope your wife absolutely loves it, and we hope the cruise is every bit as magnificent as she deserves. Thank you for sharing this with us — you've made our whole team smile today!
Amazing ring
I couldn't rate my beautiful new sparkly ring any higher. I am beyond thrilled with how it looks and how it feels when I'm wearing it. The display box is an added extra to make it just that little bit more perfect
19 March 2026
Unprompted review
Reply from Sunshinediamonds
Carla-Jade, "beyond thrilled" — we'll take it! There's nothing quite like that feeling of wearing a ring that just feels right, and we're so happy Sunshine Diamonds delivered exactly that. The presentation box with that little extra touch? We believe the unboxing should feel as special as the ring itself. Wear it with joy and come back and see us whenever you need your next sparkle fix!
This ring is so gorgeous
This ring is so gorgeous, it’s so shiny and pretty. More than you’ll ever expect!! 100% recommend.
5 March 2026
Unprompted review
Reply from Sunshinediamonds
Thank you so much, Emily! "More than you'll ever expect" — honestly, that's the brief we give ourselves with every single diamond ring we craft at Sunshine Diamonds, so you've just made our entire team beam with pride. We work hard to make sure that moment you open the box absolutely blows you away, and it sounds like we delivered! Enjoy every sparkle — you deserve it. Come back and see us whenever you're ready for your next piece!
5 STARS Better than I could have hoped for
Honestly couldn’t have asked for anything better. The communication was amazing the quality was perfect and I’m just honestly over the moon with what I received. When the ring arrived I was just smiling and I can’t thank everyone here enough.
19 March 2026
Unprompted review
Reply from Sunshinediamonds
Samuel, smiling when the ring arrives — that is the Sunshine Diamonds goal, every single order, every single time. We're so glad that the communication was clear, the quality was spot on, and that the moment it arrived it was everything you hoped for. Reviews like yours remind us why we do what we do. Thank you from the bottom of our hearts, and we hope it brings happiness for years to come!
Great value for money! Excellent services!
Great communication, high top quality services, really fast delivery and fantastic work! I highly recommend sunshine diamonds 💎. Buy with confidence ✨️
11 March 2026
Unprompted review
Reply from Sunshinediamonds
Natalia, "buy with confidence" — those three words are everything we work toward! Fast delivery, top quality diamond jewellery, and communication that actually keeps you in the loop — that's the Sunshine Diamonds standard, and we're so glad you experienced all of it. Thank you for recommending us so warmly and for trusting us with your purchase. We hope to see you again soon — we'll be ready with the same sparkle!
Great service and communications
Great service and communications. Beautiful product, well presented.
11 March 2026
Unprompted review
Reply from Sunshinediamonds
Dear Caroline,
Thank you so much for your wonderful review! We’re delighted to hear that you were happy with both our service and communication. It means a lot to us that you also loved the product and its presentation.
At Sunshine Diamonds, we always aim to provide beautifully crafted jewellery along with a smooth and transparent customer experience, so your kind feedback truly means a lot to our team.
Thank you again for your support, and we hope to serve you again in the future.
Warm regards,
Sunshine Diamonds Team
I would give this company 10 stars if i…
I would give this company 10 stars if i could!!! Absolutely amazing customer service and product of course! We found a dream wedding ring in this store , searching between Ireland and UK , ring size was too big, within 1 week ring was resized and sent back, communication perfect! 👌
10 March 2026
Unprompted review
Reply from Sunshinediamonds
Thank you so much, Zivile! A dream wedding ring deserves nothing less than perfection — and that includes the fit! 💍 Since we manufacture every piece ourselves right here in our workshop, resizing is something we take great pride in doing properly. No middlemen, no delays waiting on suppliers — just our craftsmen getting it right. All our gold is Hallmark certified and every diamond is independently certified, so you truly have a forever piece. Wishing you both a lifetime of happiness! Warmly, Mr. L.R. — Sunshine Diamonds
Great service
Great service. Fast delivery and kept up to date with process
6 March 2026
Unprompted review
Reply from Sunshinediamonds
Thank you, Julie! We believe buying fine jewellery should feel as good as wearing it — fast, transparent, and stress-free. As direct manufacturers, we cut out the middlemen so we can focus on what matters: getting your piece to you beautifully and on time. Glad you felt that difference! 😊 — Mr. L.R., Sunshine Diamonds
Great service
Great service ,kept me updated along the way, ring came in a lovely box very well presented
27 February 2026
Unprompted review
Reply from Sunshinediamonds
Now THAT is how jewellery should arrive — not just delivered, but presented! 🎁 We hand-pack every order ourselves because when you're buying hallmarked gold and certified diamonds, the unboxing should feel as special as the piece inside. Delighted you loved it! — Mr. L.R., Sunshine Diamonds
Highly recommend
Really pleased with my earrings, great communication and service throughout. Will definitely purchase again from sunshine diamonds
6 March 2026
Unprompted review
Reply from Sunshinediamonds
Thank you, Catrina! We're absolutely delighted your earrings hit the mark ,At Sunshine Diamonds, every piece is crafted with certified diamonds and hallmarked gold — because your ears deserve nothing less than Hatton Garden's finest. We'll have the kettle on ready for your next visit (online or in person)!
I recently purchased two beautiful lab grown diamond rings
I recently purchased two beautiful lab grown diamond rings from Sunshine Diamonds. I have never bought expensive jewellery from an online store before and therefore I was a little apprehensive. However, having searched high street, independent shops and subsequently online sellers to find what I wanted, I am extremely pleased with the quality, service and value for money offered by SDs. My husband contacted SDs due to order queries. On each occasion he was pleased with the helpful jeweller, who was keen to offer good service. Both items came a day early, via insured Royal Mail and therefore they sent email delivery updates.
I would definitely use Sunshine Diamonds again and I have recommended them to friends and family.
10 February 2026
Unprompted review
Reply from Sunshinediamonds
Sal, this review made our whole jewellery bench smile! 💍 We completely understand the nerves of buying fine jewellery online for the first time — but that's exactly why every Sunshine Diamonds piece comes with certified stones, hallmarked gold, and a team of actual jewellers. So glad your husband got the royal treatment too. Welcome to the Sunshine family — your friends and family are in for a treat!
Best service I have had from online company for years
Great service from this company. Solitaire diamond engagement ring. Had it resized on free resize offer, all done and returned within 5 days, they pulled out all the stops and got it back super quick as it was for birthday present.
27 February 2026
Unprompted review
Reply from Sunshinediamonds
Kenneth, challenge accepted — and delivered! 🏆 A perfectly resized solitaire diamond engagement ring back in 5 days? That's our jewellers skipping lunch AND tea breaks (don't worry, we fed them biscuits 🍪). At Sunshine Diamonds, certified diamond engagement rings + free resizing is just how we do things in Hatton Garden. Hope the birthday surprise was absolutely magical! 💍
Sunshine Diamonds are superb.
Sunshine Diamonds gave me a superb service, their communications were quick & polite, prompt delivery too * * * * *
4 February 2026
Unprompted review
Reply from Sunshinediamonds
Paul, five stars AND the word 'superb'? You really know how to make a jeweller's day! 💎 Quick comms, prompt delivery, and certified diamonds — it's the Sunshine Diamonds standard we hold ourselves to every single day on Hatton Garden's finest. Thank you for trusting us with your purchase. You're a gem. (We had to. 😄)
beautiful ring from…
Just received my beautiful ring from Sunshine Diamonds. From ordering to receiving my ring, their customer services has been 5*. The ring has been beautifully crafted. The presentation box is lovely with a light on the inside to show off the rings brilliance. Would definitely purchase from Sunshine Diamonds again.
26 February 2026
Unprompted review
Reply from Sunshinediamonds
MeShell, that presentation box with the interior light was MADE for a ring this beautiful — and so were you! 💍✨ We believe certified diamonds and hallmarked gold deserve a grand entrance, not just a plain brown parcel. We're thrilled the whole experience felt 5-star from click to unboxing. Sunshine Diamonds Hatton Garden will always be here when you're ready to add to the collection 😉
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.