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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, knowledge, and excellent service, often going above and beyond to assist with orders and technical advice. People frequently highlight the fast and efficient delivery service, noting that products arrive promptly and in good condition. The quality of the products and the ease of ordering are also recurring positive themes, with many consumers expressing overall satisfaction with their purchases. However, some customers also noted occasional issues with incomplete orders or discrepancies in product specifications, such as panel frames being smaller than expected. A few people mentioned that delivery issues, though sometimes attributed to the courier, required intervention from the company to resolve.

What people talk about most

Delivery service

Reviewers highlight positive aspects of delivery service, consistently praising its speed and efficiency.... See more

Product

People report positive experiences with products. Many customers are very happy with their purchases, noting... See more

Service

Clients share positive opinions on service. Many reviewers praise the helpfulness and knowledge of the staff,... See more

Order

Customers had positive experiences with order. Many reviewers praise the ease of ordering from the website... See more

Staff

Reviewers mention positive feedback about staff. Customers consistently praise the team for being helpful,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Looking to replace the inverter for my expedition Land Rover Discovery 1, I came across Sunshine Solar. Easy to use website, great range of inverters and a discounted price. Ordered straight away, al... See more

Company replied

Rated 5 out of 5 stars

Prompt dispatch and delivery for items in stock. Products at competitive prices. Support is excellent on purchased Victron products. Needed country passcode after firmware upgrade, delivered in a cou... See more

Company replied

Rated 5 out of 5 stars

Love dealing with Sunshine solar. I wanted to upgrade the solar on my narrow boat. I think I would have blown my system up had I not rang there tech team first. The new system arrived within a few day... See more

Company replied

Rated 5 out of 5 stars

Excellent service. Excellent price . Lovely people to do business with and always very helpful. Just wish they did wind turbine as well . One of the best companies I have ever bought from . Well... See more

Company replied


Company details

  1. Solar energy equipment supplier

Written by the company

Off-grid solar specialists. We supply solar panels, batteries, battery chargers, off-the-shelf and custom build kits for the UK.


Contact info

4.8

Excellent

TrustScore 5 out of 5

79 reviews

5-star
4-star
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1-star

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Rated 5 out of 5 stars

Very prompt delivery with reasonably…

Very prompt delivery with reasonably priced postage to Channel Islands. VAT automatically removed at source, again very helpful. Item itself well priced compared with competitors.
Item arrived promptly and well packaged.
Goods exactly as described and very much matching my expectations.
Would definitely recommend this company to anyone requiring solar equipment.

23 April 2026
Unprompted review
Sunshine Solar Ltd logo

Reply from Sunshine Solar Ltd

Hi Mike. We're glad you were happy with the service.

Rated 5 out of 5 stars

Excellent service

Excellent service. Excellent price . Lovely people to do business with and always very helpful.
Just wish they did wind turbine as well . One of the best companies I have ever bought from .
Well done sunshine solar team.

22 April 2026
Unprompted review
Sunshine Solar Ltd logo

Reply from Sunshine Solar Ltd

Hi Mark. Thank you for your kind words.

Rated 5 out of 5 stars

Ordered the panels at a weekend and…

Ordered the panels at a weekend and they were dispatched the first working day. Somehow the 3 package's got split up but that was DHLs fault not the seller. All arrived well packaged and even when I had an issue with DHL, Sunshine sorted immediately.

14 April 2026
Unprompted review
Sunshine Solar Ltd logo

Reply from Sunshine Solar Ltd

Hi David. Thanks for the positive review. Apologies for the issue with the delivery!

Rated 5 out of 5 stars

Excellent company to deal with

Excellent company to deal with. They went the extra mile to ammend an order for me and did some custom cables for me which was wonderful. Also fast delivery, and I will definitely use them again.

15 April 2026
Unprompted review
Sunshine Solar Ltd logo

Reply from Sunshine Solar Ltd

Hi Kes. Very glad to hear you were happy with the service!

Rated 5 out of 5 stars

Very helpful on the phone

They provided some helpful technical advice on the phone, as a consequence I ordered two items online. The order was delivered in a few days.

8 April 2026
Unprompted review
Sunshine Solar Ltd logo

Reply from Sunshine Solar Ltd

Hi Stephen. Thanks for leaving a review.

Rated 3 out of 5 stars

Poor communication and not as shown

Only half the order arrived with no indication that the rest would be delivered or had it been lost? After calling them they said the rest was still coming but that wasn’t until 3 days later, two days after I needed it!
No assembly instructions which would have been ok if it was as to be assembled as shown on the website but the panel frames delivered are not the same so I had to do the best I could with what they sent.
The frame sections are study but are significantly smaller than expected for the 500W 2m x 1.1m panels I’m using.

8 April 2026
Unprompted review
Sunshine Solar Ltd logo

Reply from Sunshine Solar Ltd

Hello Peter. My apologies that your experience wasn't more positive. Having looked into the details it looks like we had a issue with the courier splitting your order and delivering it over multiple days. The frame delivered seems to be the same as the kit ordered online but it may have been a bit tight with those large panels. I'm glad you managed to get it working in the end.

Rated 5 out of 5 stars

Very easy to order from the web site

Very easy to order from the web site
Parts are sent out quickly and the staff are very helpful and knowledgeable if there are any issues
One of my regular companies to order from

1 April 2026
Unprompted review
Sunshine Solar Ltd logo

Reply from Sunshine Solar Ltd

Thank you. We look forward to continuing to support you in the future.

Rated 5 out of 5 stars

Customer service

Looking to replace the inverter for my expedition Land Rover Discovery 1, I came across Sunshine Solar. Easy to use website, great range of inverters and a discounted price. Ordered straight away, along with a remote switch, fuse and wiring. Couldn't believe it when delivery was scheduled for the next day!
Super to find a company who still value customer service. Thank you.

24 February 2026
Unprompted review
Sunshine Solar Ltd logo

Reply from Sunshine Solar Ltd

Hi David. Thanks for sharing. I'm glad you were pleased with the service.

Rated 5 out of 5 stars

Great company and service

The service is good, staff are very good and sorts out any problems you may have. Would recommend them to anyone. Thanks so much

5 February 2026
Unprompted review
Sunshine Solar Ltd logo

Reply from Sunshine Solar Ltd

Thanks for the review Stephen!

Rated 5 out of 5 stars

Love dealing with Sunshine solar

Love dealing with Sunshine solar. I wanted to upgrade the solar on my narrow boat. I think I would have blown my system up had I not rang there tech team first. The new system arrived within a few days. I’ve not fitted it yet but if my original system from Sunshine solar is anything to go by, I see nothing but satisfaction.

5 February 2026
Unprompted review
Sunshine Solar Ltd logo

Reply from Sunshine Solar Ltd

Thanks for the great review 😊

Rated 5 out of 5 stars

First purchase with sunshine solar

First purchase with sunshine solar , very impressive service fast delivery and very good price for product
Very happy with purchase

7 February 2026
Unprompted review
Sunshine Solar Ltd logo

Reply from Sunshine Solar Ltd

Hi David. Thanks for sharing your experience.

Rated 5 out of 5 stars

Very positive experience

I needed some cables urgently; I ordered them via the web site, Sunshine Solar made them and despatched them by return, so a very positive experience.

2 February 2026
Unprompted review
Sunshine Solar Ltd logo

Reply from Sunshine Solar Ltd

So glad we could help.

Rated 5 out of 5 stars

Great website easy to navigate.

Great website, very easy to use , fast efficient delivery of product. I couldn't be happier. Keep up the good work guys 👍🏻👍🏻.

20 January 2026
Unprompted review
Sunshine Solar Ltd logo

Reply from Sunshine Solar Ltd

Hi Daniel. Thank you for leaving this review 🙏

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