Requested £42 through Revolut on Friday evening... After that, the reference number changed after refresh. refreshing at lunch gave the same useless screen. That is exactly the sort of basic detail th... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I'm actually quite impressed with their VIP program. I play a lot of blackjack and they've been giving me weekly cashback that actually has very low wagering requirements. My host is always super quic... See more
My lower deposit limit saved and then disappeared. After that, confirmation email and account page showed different values. maybe it applied later, but the page never said so. I would not hav... See more
been playing here for a few months now and just reached their second VIP tier level. The cashback is decent but the personal account manager they promised is basically non existent, just get the same... See more
Company details
- #36 of 36 best companies in Casino
- #19 of 19 best companies in Betting agency
- #12 of 12 best companies in Gambling house
- #47 of 47 best companies in Online Casino or Bookmaker
Contact info
United Kingdom
- suntaro.top
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
People also looked at
My lower deposit limit saved and then…
My lower deposit limit saved and then disappeared. Somehow, the cashier still allowed another deposit next morning. I wanted a quick check, not a spreadsheet session. That is exactly the sort of basic detail that should be clear.
Emma said my documents were approved
Emma said my documents were approved. The issue was that a second document appeared only after the first passed. say what file is needed before blocking the payout.
My coffee went cold while I compared the pages.
KYC appeared only when I tried to…
KYC appeared only when I tried to withdraw £95... What annoyed me was that a second document appeared only after the first passed. say what file is needed before blocking the payout. The whole thing felt more confusing than it needed to be
Recently played forgot last night’s…
Recently played forgot last night’s slot. The issue was that round history appeared much later than the balance change. do not show a game like it is playable if it is not. Support had the account reference in front of them
Dead or Alive 2 showed in search but…
Dead or Alive 2 showed in search but would not open after login. After that, new-games tiles led to pages that would not load. small bug maybe, but money pages need consistency. I checked again later and the wording still had not changed, honestly.
The chat queue put me at position 34
The chat queue put me at position 34
What annoyed me was that the request was marked solved while nothing changed
polite wording did not fix the wrong answer
The same detail was still wrong before bed
Bonus terms were split between the…
Bonus terms were split between the cashier and promo page. After that, cash balance got tagged as promo even after I skipped the offer. I left the bonus alone because the numbers stopped making sense
The whole thing felt more confusing than it needed to be same screen
Bonus terms were split between the…
Bonus terms were split between the cashier and promo page
After that, the bonus wallet displayed x45 after the banner showed x20
a promo can be average and still be clear; this was not
The whole thing felt more confusing than it needed to be
The round on Sweet Bonanza froze…
The round on Sweet Bonanza froze halfway through
Somehow, the game opened in demo mode while real balance was visible
small bug maybe, but money pages need consistency
The whole thing felt more confusing than it needed to be
The time-out page looked active at…
The time-out page looked active at first. Then the setting needed babysitting. control pages should reduce confusion, not create more. The screenshot was already in the thread.. It was a small issue until the account pages kept disagreeing
Email support answered my screenshot
Email support answered my screenshot. The issue was that the promised email update never arrived. the chat closing mid-message was the bit that ended it for me.
My coffee went cold while I compared the pages same screen.
My lower deposit limit saved and then…
My lower deposit limit saved and then disappeared.
After that, confirmation email and account page showed different values.
maybe it applied later, but the page never said so.
I would not have cared if the site had shown one honest status.
the checklist showed no missing files
the checklist showed no missing files. Then the error just said try again. I spent more time reading the profile than taking the photo. Support had the account reference in front of them.. I would not have cared if the site had shown one honest status, honestly
£82 left my balance for withdrawal…
£82 left my balance for withdrawal after work. The issue was that the tracker said paid while my account showed nothing. refreshing at lunch gave the same useless screen. I would not have cared if the site had shown one honest status.
Cashback showed on the account banner…
Cashback showed on the account banner around 11pm... The issue was that max spin size appeared after I had already played. that turned a small reward into homework. That tiny mismatch made the whole account harder to trust.
Provider collections aren't always complete
A few developers seem to be missing games that I know are part of their portfolio. The gaps become noticeable if you've played their titles elsewhere.
Some promotions disappear too quickly
I've noticed offers vanish from the promotions page as soon as they end. Keeping them visible for a short time with an "expired" label would make things less confusing.
Game recommendations become repetitive
The casino keeps suggesting the same handful of titles after a while. I'd rather see recommendations based on what I've been playing recently instead of permanent favourites.
Certain sections take longer to update
New games sometimes appear in one category but not another straight away. Everything eventually catches up, but the organisation can feel inconsistent for a while.
The game filters could be more detailed
Basic sorting works well enough, but I'd like more options such as filtering by paylines, maximum win or special features. That would make exploring a large library much easier.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







