I’m not even kidding… this app just had me living WAY above my paycheck 😭✨ I scored the craziest discount on a hotel that I would normally scroll right past because—be real—that’s “treat yours... See more
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Review summary
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What people talk about most
Based on these reviews
The booking process was quick and easy, and the value for money was good. It’s worth noting that the hotel is relatively far from public transportation and (cheaper) taxi services—apart from taxis.
I liked this hotel and had a nice funky boutique hotel vibe. It is close to the medical district and they will get you to your destination if you make an appointment, so I didn’t need a car. My microw... See more
I spent three nights at the Residhotel in Lille. I really enjoyed my stay. The lady at the reception (and the other people as well ) was very kind and allowed me to check into my room a bit earlier... See more
Company details
Written by the company
Super.com is the all-in-one app that puts more money in your pocket! Save big on hotels, earn cash back on purchases, boost your credit score, access a cash advance, and even earn money playing games. Super+ members unlock even greater savings and earnings. Visit super.com and make every day Super!
Contact info
United States
- super.com
4.3
Excellent
53K reviews
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great rates
16 April 2026
It was so easy to use and there was a…
It was so easy to use and there was a good discount, in fact I was thinking it was too good to be true and there would be a catch, but, no there wasn't!
16 April 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Trapped in a loop between Super.com and Expedia
I booked a hotel through Super.com and accidentally selected the wrong dates. What followed was nearly two weeks of being bounced between Super.com, Expedia, and the hotel with no resolution. The hotel confirmed in writing they were willing to change the dates — all they needed was Super.com's authorization. Super.com refused to authorize it, refused a refund, and repeatedly promised to follow up within 24-48 hours but never did. Every time I contacted support I was assigned a new agent with no knowledge of my case history and had to start from scratch. I spoke to multiple agents including Nikita and Tracey, was given Expedia's direct number which also led nowhere, and was ultimately left with no resolution despite doing everything asked of me. Super.com hides behind policies while making no genuine effort to help customers. I will never use this platform again and strongly advise others to book directly with hotels instead. The savings are not worth the risk.
4 April 2026
Unprompted review
Reply from Super.com
Thank you for sharing your experience with us. We want to make sure you receive the help you need. Please reach out to us via email at reviewsupport@super.com, and our team will investigate your case further. Your satisfaction is important to us, and we're here to work towards a resolution with you!
they charged me a security deposit
they charged me a security deposit, of $160 USD when I checked out, they didnt mention anything and instead of returning it, they charged me 91.80 USD, no explanation
16 April 2026
Reply from Super.com
Thank you for your feedback. Regarding the charges like a security deposit, these are typically handled directly by the hotel and are intended to cover any incidental charges during your stay. The difference in the refund could result from specific charges applied by the hotel. We recommend reaching out to them directly for more clarity on the transaction. If there's anything else we can assist with, feel free to reach out to us. We're here to help!
Easy to use.
23 March 2026
Excellent and did exactly what was…
Excellent and did exactly what was needed.
Couldn't ask for more, just a good experience booking a room. I'll always look at Super.com again.
15 April 2026
Fast booking process and price
16 April 2026
Always have a hotel special
Always have a hotel special. Rates are better then other sites plus the 10% back to use on other hotels
16 April 2026
I received a text the day before my…
I received a text the day before my arrival noting date and check in time. When I arrived at the hotel, the staff told me that my reservation was canceled. I never received any communication regarding a cancelation. I tried to call the customer service line and got no response. Use extreme caution when booking through 3rd party sites. From now on, I will only deal with the hotel directly.
9 April 2026
Reply from Super.com
Thank you for sharing your experience with us. We want to make sure we address any issues you encountered and assist you with your reservation. Please reach out to us via chat, and we'll work on resolving the situation. Your satisfaction is important to us, and we're here to provide the help you need!
BEWARE
Beware booking through this company. I tried to modify my reservation and their customer service was unable to do anything. I contacted the hotel directly who said my booking was through Expedia (it was not, I know what website I used, plus my credit card statement is from super.com). I reached out to Expedia who said they had no information on my booking, which was to be expected, since I booked through Super.com. Now I am out the cost of my entire stay since Super couldn't modify my arrival date to the following morning. BOOK DIRECTLY EVEN IF IT COSTS A LITTLE MORE!
16 April 2026
Unprompted review
Reply from Super.com
Thank you for sharing your experience with us. We understand how important it is to have flexibility in your travel plans. Our bookings are typically non-refundable and non-amendable as part of offering the best rates. If you'd still like us to take a closer look at your booking, please email us at reviewsupport@super.com. We're here to help and provide any further assistance you may need!
Eveverything
13 April 2026
Brilliant trip
Brilliant trip, McGill and Luis was great. We loved it.
16 April 2026
Unprompted review
Found the best deal with Super after…
Found the best deal with Super after checking Trivago. Had a great stay.
16 April 2026
This was very simple and easy…
This was a very simple and easy experience. It works just like every other travel booking website and I wa offered a great price!
13 April 2026
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