Super.com Reviews 53,207

TrustScore 4.5 out of 5

4.3

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the excellent pricing, often finding deals significantly better than on other platforms or directly with hotels. The booking process is frequently described as straightforward, easy, and quick, contributing to a stress-free experience. Many people also praise the user-friendly nature of the website, making it simple to find and book desired accommodations. However, some customers were dissatisfied with aspects of the service and website. A few reviewers reported issues with booking modifications, such as accidentally selecting wrong dates or changes to refundable booking terms. There were also occasional complaints about the service, including instances where booked rooms were unavailable upon arrival or unexpected charges for amenities like breakfast, despite booking confirmations indicating otherwise.

What people talk about most

Price

Customers consistently note positive experiences with price, often finding competitive deals and... See more

Booking process

Clients share ambiguous opinions on the booking process. Many reviewers found the booking process easy,... See more

User experience

Users describe positive interactions with user experience. Many customers found the platform easy to use,... See more

Website

People report ambiguous experiences with the website. Many reviewers praise its ease of use, clear... See more

Service

Reviewers mention ambiguous feedback about service. Many customers praise the service as trustworthy, easy to... See more

Based on these reviews

Rated 4 out of 5 stars

I’m not even kidding… this app just had me living WAY above my paycheck 😭✨ I scored the craziest discount on a hotel that I would normally scroll right past because—be real—that’s “treat yours... See more

Rated 4 out of 5 stars

The booking process was quick and easy, and the value for money was good. It’s worth noting that the hotel is relatively far from public transportation and (cheaper) taxi services—apart from taxis.

Rated 4 out of 5 stars

I liked this hotel and had a nice funky boutique hotel vibe. It is close to the medical district and they will get you to your destination if you make an appointment, so I didn’t need a car. My microw... See more

Rated 4 out of 5 stars

I spent three nights at the Residhotel in Lille. I really enjoyed my stay. The lady at the reception (and the other people as well ) was very kind and allowed me to check into my room a bit earlier... See more


Company details

  1. Hotel
  2. Alternative Financial Services
  3. E-commerce service

Written by the company

Super.com is the all-in-one app that puts more money in your pocket! Save big on hotels, earn cash back on purchases, boost your credit score, access a cash advance, and even earn money playing games. Super+ members unlock even greater savings and earnings. Visit super.com and make every day Super!


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

53K reviews

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Rated 5 out of 5 stars

Easy to use and book

Easy to use and book, we were able to find a lovely inexpensive hotel, was as described. Only negative, no hotel shuttle and cab to airport (from an airport hotel) was more than a cab to Malaga Centro.

14 April 2026
Rated 5 out of 5 stars

GREAT deal and great user exp

GREAT marketwise deal on EXACT match for our needs; easy booking experience and no bait and switch price changing experience, etc. What was advertised was offered, and even changing to an extra day and different room level was easy and a comparable deal even if not exactly the precise 'level' that the lesser night/lesser room. 5 STAR exp so far; assuming everything goes as advertised for the actual stay, we are Super.com fans now and won't be booking anything in the future, without a look at their offerings!

16 April 2026
Rated 5 out of 5 stars

I am so grateful for Super

I am so grateful for Super! My trip to Washington DC would not have been possible if it weren't for the bargain I was able to get through them. Most hotels in DC were charging $1000+ for 2 nights. I found a hotel through Super for only $500. I was skeptical, but had no issues with booking or my hotel stay.

13 April 2026
Rated 1 out of 5 stars

Booked a room for a client prepaid

Booked a room for a client prepaid. Had a typo in his name. I attempted to check my customer in. Front desk said name doesn't match drivers license. Showed proof of payment. I was then told we are all booked and no rooms available. I have referred numerous clients over the years and never will again. Stay away!!! terrible front desk and customer service. Had to take my customer to another hotel at 10 p.m at night. Total nightmare. No response or call from management

14 April 2026
Super.com logo

Reply from Super.com

We can see what you and your client went through that night was completely unacceptable and we genuinely understand the impact this has had on your trust in us. We want to make sure this gets urgently investigated and properly resolved. Our team has reviewed your case and will be reaching out to you directly as a priority.

Rated 1 out of 5 stars

I’ve emailed super.com no response.

I’ve emailed super.com no response.
I cannot find an invoice for my purchase. All I got was the booking info.
SUCKS!

14 April 2026
Super.com logo

Reply from Super.com

We can see you reached out and did not hear back and we want to make sure that gets sorted. A booking confirmation email has been resent to you. If that is not what you were looking for or if you need anything else regarding your booking, reach out to us at reviewsupport@super.com and our team will be happy to assist you directly.

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