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Super E-cig Ltd Reviews 

1,685
•
TrustScore 5 out of 5

5.0

Electronic cigarette store
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Review summary

Created with AI, based on recent reviews

Considering 175 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff members for being exceptionally welcoming, friendly, and deeply knowledgeable about the wide range of items available. Buyers note that staff members take their time to assist shoppers without rushing them, ensuring a pleasant visit every time. Consumers also highlight the remarkably fast delivery service, secure packaging, and consistently competitive prices across all categories. People frequently mention that the online shopping platform is very easy to navigate, and many enjoy the beneficial loyalty points system. Shoppers state they would not go anywhere else and enthusiastically recommend the business to their family and friends.

What people talk about most

Service

Customers report extremely positive experiences with the service, highlighting its reliability and... See more

Product

Users describe complete satisfaction with the product range and quality. Reviewers frequently highlight the... See more

Staff

Reviewers highlight positive aspects of staff, describing them as consistently welcoming, professional, and... See more

Delivery service

Clients share strong satisfaction with the delivery service, consistently reporting fast and reliable... See more

Price

Reviewers mention positive feedback about price, consistently describing costs as very reasonable,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The usual experience - Every time I shop here Its quick and easy with lots of options for vaping, Ive never had an issue and Im always given a reward for shopping here like a discount on my next shop... See more

Rated 5 out of 5 stars

All members of staff are so lovely, welcoming and their knowledge of the products they sell is amazing. They don't rush you or try to influence you on your purchase and take their time to fully expl... See more

Rated 5 out of 5 stars

Easy to use website even for a technophobe like myself.. Royal Mail tracked delivery was spot on and on estimated time. Products absolutely what I was looking for , packaged well even the manual wa... See more

Company replied

Rated 5 out of 5 stars

easy website to order from. very quick to be able to collect from. great offers and prices. no bad experiences or problems using this company and after recommendations from my numerous transaction... See more

Company replied

Company details

  1. #3 of 122 best companies in Electronic cigarette store
  2. #2 of 46 best companies in Battery shop
  3. #2 of 119 best companies in Vaporiser shop

Written by the company

Super E-cig was Est 2012, we have a huge range of Eliquid flavours, vape kits, tanks, pod systems, coils and vape accessories to choose from. We aim to sell the highest quality products at the lowest price possible!

Contact info

5.0

Excellent

TrustScore 5 out of 5

2k reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

5.0

All reviews

(1,685)

165 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Exceptional service

Have ordered a few times and always had a great experience,The last time was exceptional ordered over the weekend and on the Monday a staff member had personally delivered my package which meant I had the products in time for my holiday

10 August 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Great service
Fast delivery, good customer service, will always call if an item is not available to offer a replacement

4 August 2026
Unprompted review
Rated 5 out of 5 stars

Best Vape shop for miles

All members of staff are so lovely, welcoming and their knowledge of the products they sell is amazing. They don't rush you or try to influence you on your purchase and take their time to fully explain anything you ask.

15 July 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, delivery? Product
Received wrong order once and customer service was fantastic. Won't use anywhere else.

13 July 2026
Unprompted review
Rated 5 out of 5 stars

super E cig

Used super E cig a couple of times now, great prices and free delivery.
Always plenty of updates about the order.

25 July 2026
Unprompted review

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