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Super E-cig LtdReviews 

1,660
•
TrustScore 5 out of 5

4.9

Electronic cigarette store
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Review summary

Created with AI, based on recent reviews

Considering 173 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the efficiency and reliability of the company. Many reviewers appreciate the knowledgeable and friendly staff who are always willing to help and provide great advice. The products are frequently described as high quality, with a wide range of options available, and the ordering process is noted for being quick and easy. Reviewers also consistently commend the fast and often free delivery service, with items arriving promptly and well-packaged. The company's promotions, deals, and reward schemes are also frequently mentioned as a positive aspect of the customer experience. Some customers also noted the company's proactive communication regarding stock availability, further enhancing their satisfaction.

What people talk about most

Service

Consumers consistently report positive experiences with the service, describing it as pleasant, friendly,... See more

Staff

People report positive experiences with staff, consistently describing them as friendly, helpful, and... See more

Product

Reviewers highlight positive aspects of product, consistently praising the high quality and variety of items... See more

Delivery service

Clients share positive opinions on delivery service, consistently praising its speed and reliability. Many... See more

Order

Customers consistently report positive experiences with the ordering process, highlighting the ease of use... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The usual experience - Every time I shop here Its quick and easy with lots of options for vaping, Ive never had an issue and Im always given a reward for shopping here like a discount on my next shop... See more

Rated 5 out of 5 stars

Easy to use website even for a technophobe like myself.. Royal Mail tracked delivery was spot on and on estimated time. Products absolutely what I was looking for , packaged well even the manual wa... See more

Company replied

Rated 5 out of 5 stars

easy website to order from. very quick to be able to collect from. great offers and prices. no bad experiences or problems using this company and after recommendations from my numerous transaction... See more

Company replied

Rated 5 out of 5 stars

Great company, been using them since 2020 and the Covid pandemic closed my usual supplier,order on line and generally the products here the next day. Even when products not available, they let you kno... See more

Company details

  1. #19 of 127 best companies in Electronic cigarette store
  2. #8 of 47 best companies in Battery shop
  3. #11 of 122 best companies in Vaporiser shop

Written by the company

Super E-cig was Est 2012, we have a huge range of Eliquid flavours, vape kits, tanks, pod systems, coils and vape accessories to choose from. We aim to sell the highest quality products at the lowest price possible!

Contact info

4.9

Excellent

TrustScore 5 out of 5

2k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.9

All reviews

(1,660)

161 reviews in the last 12 months

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Rated 5 out of 5 stars

Best customer service!!

Once again the service from this company is second to none!! Their website is so easy to use for orders and the processing of the orders is so very fast!! Would highly recommend these guys! They’ve never let me down and customer service when I had an issue with our postal delivery (not their fault as it was our local postman who got delivery address wrong!) was absolutely amazing!!!! Highly recommend them!!

19 April 2026
Unprompted review
Rated 5 out of 5 stars

Very organised

Very organised, very helpful .
I've used previous retailer on line but now I've been introduced to this company, they will now be my new regular !
Very impressed and thanks to the team for there joint proffesional service

2 March 2026
Unprompted review

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