Superguns Reviews 592

TrustScore 4.5 out of 5

4.6

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the ease of the ordering process and the prompt delivery of products. Many consumers appreciate the high quality of the items received, noting that products are well-packaged and arrive in perfect condition. The company's communication is also frequently commended, with many people feeling well-informed about their order's progress. However, some customers also noted issues with delivery, including delays and unfulfilled next-day delivery promises. A few other people also felt that communication regarding order status was sometimes lacking, leading to uncertainty about delivery times. There were also occasional reports of damaged items upon arrival or problems with receiving full orders.

What people talk about most

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the fast dispatch and next-day... See more

Product

Reviewers mention positive feedback about product quality and selection. Many customers praise the items as... See more

Service

Users describe positive interactions with service. Many customers praise the professional, quick, and... See more

Order

Consumers generally express satisfaction with the ordering process. Many reviewers highlight the ease of... See more

Quality

People report positive experiences with quality. Many customers praise the high quality and excellent... See more

Based on these reviews

Rated 5 out of 5 stars

I ordered EK Archery HEX 400 210lb Compound Crossbow - 400FPSTBH last Saturday and I started to think I was going to have problems after I read a couple of the negative reviews. I was compelled to sen... See more

Rated 5 out of 5 stars

I purchased two 120lb limbs and 10 HD bolts included for the EK Revo 7, one for myself and one for my brother. The price was very good which is the reason for my first purchase from Superguns. Fr... See more

Rated 5 out of 5 stars

Brilliant, ordered a crossbow and was posted the next day. The item was well packaged and as described. After ordering a crossbow from UKpreppingshop and being ripped off, no crossbow and money stole... See more

Rated 5 out of 5 stars

Id rate the quality and service as excellent. However would like that there is a system implemented if there are delays with the order as I had to message and ask what has happened with my order a... See more


Company details


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

592 reviews

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Rated 5 out of 5 stars

Simply the best!

It was so easy to order and pay. I had looked around for the item and found Superguns was the cheapest too. It was delivered faster than expected also, I would recommend them to my family and friends

26 January 2026
Unprompted review
Rated 1 out of 5 stars

Liars

Placed an order Tuesday. It states 24 hour dispatch time after age verification and the age verification happened instantly on purchase which it confirmed on the screen... They charged me £8 for next day delivery... Its now Monday and had no dispatch emails. They have completely ignored my support queries about the item... If I don't hear from them today then I'll be going to my bank to get my money back and report this company for fraud

3 February 2026
Unprompted review
Rated 5 out of 5 stars

Good Service

A professional, quick and courteous service. Easy to navigate Web site.
Will certainly use the Company for future transactions.

3 February 2026
Unprompted review
Rated 5 out of 5 stars

Thanks so much for providing such a…

Thanks so much for providing such a quality product for the price it is both finished well and functions brilliantly, delivery was prompt and I will be ordering from you again at some time in the near future, top marks for providing such good service.

20 January 2026
Unprompted review
Rated 5 out of 5 stars

Superb!

Everything from ordering, the website & products was superb! Items were delivered on time. I’ll definitely be a returning customer!

9 January 2026
Unprompted review
Rated 5 out of 5 stars

Excellent

Great service from this company. Quick delivery and good quality goods.

26 January 2026
Unprompted review

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