Very easy to deal with and if you have an issue they are quick to respond.
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I put my amazon transaction through super and it didn't complete, it also happened a second time. I contacted customer service for super who looked into he matter for me and it was resolved within a d... See more
Company replied
Everyone should use this app! It’s great for businesses and great for customers. I really like the rewards you get for shopping through the app. But beyond that, the customer service is second t... See more
Company replied
I received a receipt with a reference number immediately after payment. The company I had purchased from had not confirmed my order and not responded to my messages. I contacted super payments in... See more
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Company details
About Super Payments
Written by the company
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Welcome to Super We are on a mission to transform shopping by powering free payments for businesses, and savings with Rewards for shoppers. Over 2.5 million people have already used Super to pay and save in the UK. Learn more at superpayments.com: |
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Start saving with Rewards from your favourite brands today.
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Why Super?
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✅ Free payments for businesses and sales growth with Rewards. Includes BNPL, Open Banking and 0% card processing.
✅ Shoppers earn Rewards, money off their next purchase with the same brand. ✅ Amazing brands, spanning all retail industries. |
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Contact info
123 Buckingham Palace Road, SW1W 9SH, London, United Kingdom
- support@superpayments.com
- superpayments.com
4.4
Excellent
1k reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Super Payments
Thank you so much for your 5 star review, Chanelle! 🤩
Questionable...
Bit questionable that they use gift cards in order to give you the cashback but don't say that upfront... raises questions about chargebacks and how transparent and clear they are with the customer.
24 April 2025
Unprompted review
Reply from Super Payments
Thank you for your review. Users can purchase a gift discount at a discounted rate e.g. paying £5 for a £10 gift card. We do not offer cash rewards for gift card purchases.
Additionally, all information on how to claim, returns and refunds are presented transparently prior to making a payment. Nevertheless, we'll take this opportunity to share your feedback with our team.
Should you require future assistance, reach out to our team via support@superpayments.com.
Good deals but gift cards purchase gets flagged by Barclays
Over all good deals on superpayments. Only thing bothered me while purchasing gift cards (with only pay via bank option). Payments get declined by Bank as super payments flagged as unknown merchant. Not sure how to take care of that.
23 April 2026
Unprompted review
Reply from Super Payments
Thank you so much for taking the time to leave us a review however, we're sorry to hear you experience isn't as seamless as we'd expect it to be!
If the payment gets declined, this is likely linked to your bank intervening and not our service. Perhaps you can raise this with them to ensure payments go through the first time?
Nevertheless, should you require future assistance, our team remain on hand via support@superpayments.com. 😀
Quick and secure i was felt at ease…
Quick and secure i was felt at ease knowing that my payment went through safely. Just a click of a button you can place an order no hassle just knowing that you can pay through installments or pay in full.
19 April 2026
Unprompted review
Reply from Super Payments
This is great to hear, Aqi! Thank you for taking the time to share your experience here and for providing us with 5 stars. 😎
Reply from Super Payments
Thank you for your 5 star review - we really appreciate it! ✨
Fantastic payment tool can’t believe…
Fantastic payment tool can’t believe how much money I get off using super payments
15 April 2026
Unprompted review
Reply from Super Payments
We're so happy to hear this Maryam! Thank you so much for your review and 5 stars. 🤩
Audi RS3
Friendly customer service and very knowledgeable whilst dealing with enquiry then through to purchase.
3 April 2026
Unprompted review
Reply from Super Payments
Thank you so much for taking the time to share your experience here and for providing us with 5 stars - we really appreciate it! 🎉
I really like this company. Never had any issues with them
I really like
11 April 2026
Unprompted review
Reply from Super Payments
We're delighted to hear it Lee-Anne! Thank you for taking the time to provide us with 5 stars. ✨
I have been using this Super Payments…
I have been using this Super Payments with various trusted website/online shopping for a while now and i have no complaints, easy to use and saves me money off the next purchase.
6 April 2026
Unprompted review
Reply from Super Payments
We're so happy to hear this, Richard! Thank you so much for taking the time to share your experience here and for providing us with 5 stars. Our team remain on hand should you require any assistance. 🤩
It was a great experience everyone was…
It was a great experience everyone was kind and helpful. Thanks to Kali Ali and the other consultants, I'd recommend.
24 March 2026
Unprompted review
Reply from Super Payments
We're so happy to hear about your experience, Jonathan! Thank you for taking the time to leave a review. 🙂
Hideous ...
23 March 2026
Unprompted review
Reply from Super Payments
We're not too sure what you mean here, Craig. Our team can be reached via support@superpayments.com. Please do not hesitate to contact us should you require support.
Excellent products,price and customer…
Excellent products,price and customer care experience. Fast guaranteed next day delivery.
Very pleased.
11 March 2026
Unprompted review
Reply from Super Payments
We're delighted to hear this! Thank you so much for taking the time to share your experience and for providing us with 5 stars. ✨
Cashback + more Cashback
Excellent - got Cashback from previous purchase to use on new purchase - and new purchase generated more cashback in turn
14 March 2026
Unprompted review
Reply from Super Payments
Thank you so much for your 5 stars, Mr Batas! We're so happy to hear you're making the most out of paying with Super and your Cash Rewards. 💪
I spent over an hour reading about…
I spent over an hour reading about superpayments on their website, how their system works and how they are able to not charge any fees as well as looking at reviews on websites and some customers pages. I decided to join, however I was very annoyed that they do not take on sole traders only ltd companies, however a sole trader can have a ltd company. They just basically don't want the small businesses. Don't waste your time.
14 March 2026
Unprompted review
Reply from Super Payments
Thanks for taking the time to research Super Payments and for sharing your feedback, Richard — we really appreciate it.
At the moment, Super Payments is only available to limited companies. This isn’t because we don’t want to support small businesses — many of the businesses using our platform are small and independent — but it’s due to the compliance and verification requirements of the payment infrastructure we currently operate under.
We completely understand how annoying this can be, especially after investing time looking into how the platform works. Your feedback is genuinely valuable and helps inform how we evolve the product over time.
Thank you again for taking the time to share your thoughts.
Very fast and reliable,I think you…
Very fast and reliable,I think you can’t go wrong with super when you have other things to sought out super has away of helping because where I purchased last month doesn’t have paylater and nw I want to repurchase and I can find super on the payment section which is very very great of them
13 March 2026
Unprompted review
Reply from Super Payments
Thank you so much for your 5 star review, Shayo! We're delighted to hear you're enjoying Super. 🎉
Reply from Super Payments
Thank you for reaching out here, Charles. We're sorry to hear about your experience however, it appears your review might relate to a merchant you have shopped with and not ourselves. For insight, we are a payment processor and not a merchant. That said, we'd love to hear from you to see if we're able to point you in the right direction. Please contact our team via support@superpayments.com. We look forward to hearing from you.
Reply from Super Payments
Thank you so much for your 5 star review, Mrs Johnson! 🤗
Easy to order
Easy to order. Reminder emails helps. Free delivery too. Would recommend
9 March 2026
Unprompted review
Reply from Super Payments
Thank you so much for taking the time to leave us a review and providing us with 5 stars, Cheeks! 🕺
Very easy to deal with
Very easy to deal with and if you have an issue they are quick to respond.
7 March 2026
Unprompted review
Reply from Super Payments
Thank you for taking the time to leave us a positive review, Lee! Our team remain on hand should you require future support. 🙏
Very reliable and fast service
Very reliable and fast service, also got money back on your next purchase.
1 March 2026
Unprompted review
Reply from Super Payments
We're delighted to hear this, Massee! Thank you so much for taking the time to leave us a 5 star review. 🫡
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