SupplementSource.ca Reviews 70

TrustScore 3 out of 5

2.8

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Rated 1 out of 5 stars

Just wanted to share my experience dealing with Supplement Source support and see if anyone else has had similar issues. I received an order from them that arrived damaged. The product... See more

Rated 1 out of 5 stars

Good until it wasn’t. Ordered protein bars (3 boxes, ~$45 each). I got them at the door the moment they were delivered. Product arrived melted, unusable mush. Emailed customer service (Sharon) with p... See more

Rated 1 out of 5 stars

Their free shipping is an unsafe, unreliable, safe drop allowed way of sending expensive goods (over $100). They would not pay for a better shipping method and make you pay for extra no matter how bi... See more

Rated 5 out of 5 stars

Tried them out not disappointed all the whining review are about heat damages that’s out of any distributor's control .. ideally wise to check the weather network when ordering heat perishable's it’s... See more

Company details

  1. Vitamin & Supplements Shop
  2. Fitness and nutrition

Information provided by various external sources

Looking for Canada's best source for your every supplement need? You've found it!!! SupplementSource.ca has the best selection of supplements at the very best prices and we guarantee your satisfaction 100%. Whether you are looking for nutrition pro...


Contact info

2.8

Average

TrustScore 3 out of 5

70 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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Rated 1 out of 5 stars

Return Refund

You'll never receive your full purchase amount if products are returned .. terrible business practices. Lost me as a customer forever, plus all my gym buddies and anyone else who'll listen .

8 November 2022
Unprompted review
Rated 1 out of 5 stars

BUYER BEWARE

BUYER BEWARE! I purchased some protein bars that were on clearance, but still before their best before date. Bars tasted like mold, and I contacted customer service about this. Response was all clearance sales were final. You know how there are some companies will do anything to ensure customer satisfaction? This is not one of those companies. There's a reason that they have low prices, so remember that when dealing with this company. (No issues with the other products I have purchased through them.)

24 July 2022
Unprompted review
Rated 1 out of 5 stars

I was banned from the site after…

I was banned from the site after contacting customer support regarding a misleading product sold on the website. Please do not use this website. Poor customer service, misleading listings and limited selection of products.

30 June 2022
Unprompted review
Rated 5 out of 5 stars

Supplement Source A1

Because I saw negative reviews here I first messaged the costumer support and had a reply within 20 minutes, they answered all my questions in a way that I was sure was a real person on the line and not a robot. My package was sent the day and arrived a day early. It contained two bonuses I did not order as well overall great site.

14 March 2022
Unprompted review
Rated 1 out of 5 stars

Awful company SCAM site

Awful company SCAM site messed up my address i clearly showed them through auto fill that the mistake was on there end yet they double charged me and refused to resend it even whe i said finw ill Pay to reship it

SCAM COMPANY

23 November 2021
Unprompted review
Rated 1 out of 5 stars

Really poor company

Really poor company. Prices are ridiculous compared to other retailers, "discounts" or "sales" are only on items no one wants or uses. Claim entire site but it isn't. Definitely give this company a miss!

19 November 2021
Unprompted review
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