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SupplyHouse.com Reviews 627

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TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 440 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its excellent service, competitive pricing, and the quality of its products. Many highlight the fast and often free shipping, with orders frequently arriving sooner than expected and well-packaged. People appreciate the ease of finding specific parts, the detailed product descriptions, and the helpfulness of the sales team in ensuring correct selections. However, some customers experienced issues with damaged items upon delivery, incorrect parts being sent, or orders not arriving as scheduled. A few reviewers also expressed dissatisfaction with the return policy for installed items and noted that shipping costs can sometimes offset the good prices, especially for small orders.

What people talk about most

Delivery service

Customers had positive experiences with delivery service. Many reviewers praise the incredibly fast shipping,... See more

Product

People report positive experiences with product, often finding a large selection of quality parts at great... See more

Price

Reviewers mention positive feedback about price. Customers consistently find that products are offered at... See more

Order

Users describe positive interactions with order. Many customers found the ordering process simple and easy,... See more

Service

Consumers find service to be positive. Many reviewers praise the speed of service, with some noting quick... See more

Reviews shaping this summary

Rated 5 out of 5 stars

All went very well. I did chat with the representative on line (text). Confirmed correct parts - Blower motor and wheel. Arrived in 2 days. Perfect fit. Identical to original. All cables, color code... See more

Rated 5 out of 5 stars

Stellar experience! I was seeking a specific chuck key for a Milwaukee holehawg drill, that other vendors couldn't seem to source correctly. SupplyHouse knew exactly what I was seeking, and quickly sh... See more

Rated 5 out of 5 stars

I received my order from Supply House and one of the boxes of filters was damaged. Since it was after hours, I contacted their customer service email and sent pictures along with an explanation regar... See more

Rated 5 out of 5 stars

Wow! I have never purchased from this online seller, but I have to say that they are absolutely AWESOME!!! I could not find what I was looking for anywhere on the Internet, but there it was on SupplyH... See more

Company details

Information provided by various external sources

A leading online distributor of plumbing, heating, and HVAC supplies since 2004, SupplyHouse.com carries over 150,000 products from top manufacturers.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

627 reviews

5-star
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1-star

Replied to 18% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 5 out of 5 stars

The part was perfect

The part was perfect, delivery was fast—received my water heater timer in less than 48 hours. The packaging was neat and well protected. Perfect!

3 April 2026
Unprompted review
Rated 5 out of 5 stars

Great experience

Great experience, part was available and shipped extremely fast. Item arrived well packaged with zero damage. Will purchase from again.

30 March 2026
Unprompted review
Rated 5 out of 5 stars

Halima T

Halima T who assisted me was fabulous!!! Located the part I needed quickly when other supply houses couldn’t. I can’t say enough good things. My part arrived a day later. Great service.

23 March 2026
Unprompted review
Rated 5 out of 5 stars

Highly recomended

Supply House is our go to for plumbing supplies. Customer service is top notch. User friendly website makes it easy to make a purchase.
Highly recommended.

19 March 2026
Unprompted review
Rated 5 out of 5 stars

Great price and value!

Ordered 4 new fire alarms for my house that could be hardwired as well as have battery backup. They had the product for about 20 dollars cheaper than any other website I went to and the shipping was 6.99 versus the 16 that another company wanted to charge. Thankful I kept looking and went with Supply house. Thank you!

18 March 2026
Unprompted review

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